25 of 25 Capacity Management Jobs

ITSM Problem Manager

Hiring Organisation
NHS Business Services Authority
Location
Newcastle Upon Tyne, NE15 8NY, United Kingdom
Salary
£49387.00 to £56515.00
Business Services Authority (NHSBSA) and our customers. We are looking for an experienced and motivated individual to join the IT Service Management team on a 12-month fixed term opportunity covering maternity leave Based in either Newcastle or Blackpool, this role combines both Problem Management and Change Enablement … responsibilities across two critical ITIL practices that support service stability, governance and continual improvement across DDaT You'll lead and coordinate the management of IT problems and changes across the organisation, ensuring robust governance, risk management and service assurance processes are followed. Working closely with resolver teams, delivery ...

Head of IT Service Management

Hiring Organisation
SNG (Sovereign Network Group)
Location
Basingstoke, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 - £98,000 per annum, Inc benefits
fantastic opportunity to join Sovereign Network Group (SNG) as Head of IT Service Management, based from our office in Basingstoke . You'll combine home and office working to ensure a positive work/life balance. It's an exciting time to join SNG as we continue to develop … self-service as we move forward to improve the IT support experience for all SNG colleagues. The Role As Head of IT Service Management , you'll be responsible for driving delivery of SNG's IT service strategy and leading the IT service management function within CIO, enabling organisational ...

Planning & Resource Manager

Hiring Organisation
Michael Page Technology
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £65,000 per annum
/OBS/CBS structures and enterprise planning standards using tools such as Primavera P6, MS Project, Power BI and Excel. Resource Planning & Capacity Management: Own the resource planning function across programmes, providing medium and long-term visibility of demand versus capacity across engineering, commercial, delivery … inputs from external consultants, contractors and delivery partners, validating realism, interfaces and dependencies. Continuous Improvement & Team Leadership: Drive continuous improvement of planning and resource management processes, tools, templates and reporting standards. Champion good practice in project and resource management, digital reporting and controls maturity. Support development of capability ...

Head of Resource Planning, Forecasting & MI

Hiring Organisation
Experian Ltd
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Description Experian are looking for an experienced and strategic Head of Resource Planning, Forecasting & MI to lead end-to-end operational planning, forecasting, capacity management and management information capability. You will be central to enabling data-driven decision-making across ECS servicing, ensuring the business … Hybrid, Nottingham based role (40% in the office) reporting to the Director of Customer Service Operations. Responsibilities Lead end-to-end forecasting, demand planning, capacity planning, scheduling and operational planning across multiple business areas and locations. Develop, own and continuously improve forecasting and sensitivity models that support service levels ...

Contact Center Resource Planning Manager

Hiring Organisation
Haysto
Location
United Kingdom
Picnic, spanning specialist and mainstream mortgages, embedded finance partnerships, direct-to-consumer acquisition and platform-led distribution. The Opportunity We are hiring a Capacity & Resource Planning Manager to help scale and operationalise one of the UK’s highest-growth mortgage businesses. This role will sit at the centre … sales and operations performance, owning forecasting, workforce planning, capacity modelling and operational resource allocation across the customer journey. You will work closely with the SVP Sales, Operations leadership, Finance, People and the executive team to ensure the business has the right people, structure, planning rhythm and operational capacity ...

Resources Manager

Hiring Organisation
Maintel
Location
England, United Kingdom
time to deliver exceptional outcomes for our customers. About the Role As Project Resource Manager, you'll play a central role in resource planning, capacity management and forecasting across our project delivery portfolio. Working closely with Project Managers, Delivery Leads, Engineering Managers and Finance teams, you'll help … managed services environment. What You'll Be Doing ✅ Managing resource allocation across multiple projects and delivery teams ✅ Forecasting future resource demand and identifying capacity constraints ✅ Monitoring utilisation, workload distribution and resource availability ✅ Identifying and mitigating resource-related delivery risks ✅ Supporting workforce planning, capability development and skills visibility ✅ Providing insightful ...

Application Support Engineer

Hiring Organisation
Lorien
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
London. This role will be Via Umbrella. Working in a Hybrid Model of 2-3 day a week on site. Responsibilities: Day-to-day management of production: monitoring, capacity management, problem resolution activities, change management. Responsible for efficient resolution of issues to minimize impact to clients … internal users including liaising with end users, dev, team members, management, vendors, other internal IT teams Assist in the development, design and implementation of technical support systems. Perform activities related to implementation and rollout for upgrades of existing services. Work closely with development teams, business analysts, architects, all infrastructure ...

AWS Support Engineer

Hiring Organisation
Sanderson Recruitment
Location
United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
customer-facing services. Working within a collaborative Managed Services function, you'll be involved in incident response, platform maintenance, monitoring, operational improvements, and change management activities across cloud infrastructure environments. This position would suit someone who enjoys a mix of operational support, cloud engineering, troubleshooting, and continuous improvement within … Operations Support and maintain AWS production environments within a managed services setting Carry out routine maintenance including patching, upgrades, backups, certificate renewals, and capacity management Ensure cloud platforms remain secure, stable, and highly available Participate in an on-call escalation rota when required Incident & Problem Management Respond ...

Project Management Officer

Hiring Organisation
Akkodis
Location
Greater Bristol Area, United Kingdom
variances to project leads. Facilitate project meetings and workshops, preparing agendas, minutes, and action trackers. Provide support for financial tracking, resource planning, and capacity management within the PMO. Contribute to the continuous improvement of PMO processes, templates, and best practices. Work with delivery teams and external partners … coordinate activities and ensure successful outcomes. Begin to support the management and oversight of defined work packages under guidance from Senior PMO or PMO Manager. Required Experience Experience in a PMO, project coordination, or project support role. Knowledge of project management methodologies (e.g., PRINCE2, Agile, Waterfall). Exposure ...

Programme Manager - Spanish Speaking

Hiring Organisation
Essential Consulting
Location
South East London, London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
Up to £650 per day Inside Ir35
Manager to lead and coordinate strategic programmes across North American stakeholders. This is a high-profile role requiring exceptional programme delivery expertise, strong stakeholder management capabilities, and the ability to operate effectively within a complex international environment. The successful candidate will work closely with senior stakeholders, driving programme outcomes … manage large-scale transformation and migration programmes. Build and maintain strong relationships with senior business and technology stakeholders. Drive programme governance, planning, risk management, and delivery activities. Coordinate cross-functional teams to ensure successful execution of programme objectives. Facilitate meetings, workshops, and programme reviews in both Spanish and English. ...

Dynamics 365 CE Developer Lead

Hiring Organisation
Medline Industries
Location
Northbrook, Illinois, United States
Employment Type
Permanent
Salary
USD 174,000 Annual
Dynamics 365 CE platform across production and non production environments. Partner with infrastructure and operations teams to support monitoring, alerting, and application performance management for the platform. Lead technical analysis and root cause assessment of production issues, guiding resolution and driving preventative improvements. Participate in on call support during … advanced configuration in enterprise environments. Strong, practical expertise across Dynamics 365 CE platform capabilities, including Dataverse data modeling, security and governance, solution and environment management, plugins, custom workflow activities, Power Automate, and consuming Dynamics 365 Web APIs. Demonstrated experience designing and developing custom solutions using C# .NET, JavaScript, FetchXML ...

Database Infrastructure Administrator

Hiring Organisation
Mexa Solutions LTD
Location
Preston, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £70,000 per annum
More ownership of the platform itself. What you'll be doing Managing and maintaining Azure SQL and SQL Server environments Monitoring database health, performance, capacity, and availability Managing backup, recovery, and disaster recovery processes Supporting incidents and troubleshooting platform issues Performing maintenance, patching, upgrades, and change activities Working within … ITIL-led service management processes Improving documentation, standards, and operational procedures Supporting security, compliance, and platform resilience initiatives Working closely with wider infrastructure, cloud, and managed services teams What you'll bring Strong experience administering SQL Server and/or Azure SQL environments Experience supporting production database platforms ...

Database Infrastructure Administrator

Hiring Organisation
Mexa Solutions LTD
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £70,000 per annum
More ownership of the platform itself. What you'll be doing Managing and maintaining Azure SQL and SQL Server environments Monitoring database health, performance, capacity, and availability Managing backup, recovery, and disaster recovery processes Supporting incidents and troubleshooting platform issues Performing maintenance, patching, upgrades, and change activities Working within … ITIL-led service management processes Improving documentation, standards, and operational procedures Supporting security, compliance, and platform resilience initiatives Working closely with wider infrastructure, cloud, and managed services teams What you'll bring Strong experience administering SQL Server and/or Azure SQL environments Experience supporting production database platforms ...

Senior Network Engineer

Hiring Organisation
Be-IT Resourcing
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£0 per annum
senior technical authority across enterprise and hybrid network services - combining hands-on engineering with responsibility for standards, governance, risk management, and continuous improvement. You'll design, deliver and assure secure, resilient network infrastructure, and mentor the wider engineering team. What You'll Be Doing Network & Security Architecture Design … site-to-site and remote access VPN Cisco switching and routing; LAN, WAN and data centre networking Strong operational disciplines: incident, problem, change and capacity management Nice to Have Automation experience (Terraform, Ansible) Formal governance and risk management framework experience Strong communication skills with technical ...

M365 Messaging Administrator

Hiring Organisation
Harvey Nash
Location
Knutsford, Cheshire, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 per annum
technical issues, and help ensure day-to-day operations run smoothly with minimal disruption. You will also provide advanced technical support to the service management function for designated clients, contribute to improving the support model and overall service offering, and carry out preventative maintenance across hardware and software environments. … Entra Connect Strong expertise in Entra integration and federation Strong knowledge of Azure and the Microsoft 365 platform Experience in automation, monitoring improvements, capacity management, resiliency, business continuity, front-office support, and stakeholder management Ability to identify and address potential service-impacting risks and issues, or escalate ...

Digital Design Team Lead

Hiring Organisation
SC Johnson Professional
Location
Denby Village, Derbyshire, United Kingdom, Ripley
Employment Type
Permanent
Design Team Lead role: The Digital Design Team Lead, reporting directly to the Global Design Manager, leads the Digital Design team with ownership for capacity management, effective delivery of assets at scale, and the evolution of digital design outputs across digital, website, eCommerce and imagery services … allocation, acting as the primary escalation point and partnering with cross functional teams to make clear trade off decisions, set expectations and manage capacity against competing priorities. Lead, mentor and develop the Digital team’s capability across core digital design skill sets, enabling scalable, high quality delivery across ...

AWS Support Engineer

Hiring Organisation
Applause IT Recruitment Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum Comprehensive Benefits
supporting critical cloud-hosted customer platforms. This AWS Support Engineer opportunity is ideal for someone with strong AWS operational support experience who enjoys incident management, infrastructure troubleshooting, and maintaining secure, highly available cloud services. Key responsibilities: Day-to-day AWS platform support Incident management and service restoration Root … cause analysis AWS infrastructure maintenance Patching and upgrades Certificate renewals Capacity management Backup operations Monitoring and alerting improvements Operational documentation and runbooks Release/change execution IAM governance Security compliance Service ownership On-call support participation Technical environment: AWS (EC2, S3, RDS, EKS, ElastiCache, VPC) Linux Terraform CloudFormation ...

Software Developer

Hiring Organisation
Experis
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£45,000
practices Architecture & Design Implement enterprise-level features such as: Dependency Injection/Inversion of Control (IoC) Aspect-Oriented Programming (AOP) Functional programming patterns Transaction management frameworks Batch processing solutions Participate in systems design and architecture discussions Support systems integration across enterprise platforms and services DevOps & Delivery Apply DevOps methodologies … improve build, deployment, and delivery pipelines Optimize development processes and continuously improve efficiency Manage availability and capacity of applications Support CI/CD pipelines and automation practices Testing & Quality Champion test-driven development and quality-first principles Ensure code is secure, performant, and resilient Conduct code reviews and improve ...

Senior Infrastructure Engineer

Hiring Organisation
Parent TEST TJ Company 1
Location
Eastleigh, Hampshire, South East, United Kingdom
Employment Type
Permanent
efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions of households and major industry partners, our innovative platforms and energy data management solutions support a smarter, more sustainable future. Our passionate team of problem solvers is committed to building technology that truly makes a difference … performance and cost. Taking ownership of operational excellence, including monitoring, maintenance, incident resolution, and root cause analysis. Driving resilience and reliability through proactive capacity management, disaster recovery planning, and high-availability design. Working closely with technical architects to turn high-level designs into reliable, production-ready solutions. Collaborating ...

Human Resources System Analyst

Hiring Organisation
ActiveOps
Location
Reading, England, United Kingdom
delivering that ambition. The HR Systems Analyst plays a central role in the effective delivery of HR operations globally. The role carries ownership and management of the HR and people-related systems assets across the group, ensuring platforms are accurately configured, fit for purpose, and well adopted across … organised, detail-oriented, and proactive, who takes pride in maintaining high data standards and helping teams work more efficiently. Role Responsibilities HR Systems Ownership & Management You will be the primary owner and administrator of all HR-related systems globally, including but not limited to: HRIS (HiBob), core employee data ...

SRE Technical Lead

Hiring Organisation
Adecco
Location
Reading, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 70,000 - 90,000 Annual
technical escalation point for major incidents and high-risk releases Lead blameless post-incident reviews and ensure continuous improvement Establish observability and capacity management practices using modern tooling Identify and eliminate systemic reliability risks and operational inefficiencies Collaborate with engineering, platform, security, and operations teams across multiple vendors ...

PM/BA

Hiring Organisation
Insight Global
Location
Chester, England, United Kingdom
workstreams focused on clearing flow migration and optimisation. The individual will play a key role in transitioning clearing processes onto a strategic platform, including capacity management and re-engineering of allocation workflows (potentially introducing vendor solutions or internal tooling). They will bridge business and technology, working closely … ability to write clear Business Requirements Documents (BRDs) and manage requirements lifecycle Experience working closely with SMEs across operations and technology teams Strong stakeholder management and communication skills; able to “hold their own” with senior stakeholders Plusses Experience with GMI (FIS) or similar clearing platforms Prior exposure to clearing ...

Senior Network Engineer

Hiring Organisation
Head Resourcing
Location
Glasgow, City of Glasgow, United Kingdom
Employment Type
Permanent
Cloud & hybrid networking experience (Azure, remote access VPNs) Enterprise networking: Cisco switching and routing; LAN, WAN, and data-centre networking Incident, problem, change, and capacity management; Service Assurance; Technical documentation Ideally you will have worked in a large or complex enterprise environment as a Senior Network Engineer ...

Lead D365 Environments and Release Manager

Hiring Organisation
Costa Coffee
Location
St. Albans, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
ordination of D365 environments. Ensure all changes are in line with Costa internal change process. Be accountable for D365 environment sizing and on-going capacity management. Ensure compliance with Information Security, risk, SOX, and audit requirements. Bring your sound knowledge of Microsoft Azure Services, integrations and other technologies … corporate landscape Who you are It’s your unique ingredients we’re interested in: Understanding of Environment and Release management techniques, tools and methodologies in a multi-vendor environment. A strong understanding of all stages of a project lifecycle and the demands that those have on environments. A solid ...

STRMM System Administrator

Hiring Organisation
BERING STRAITS PROFESSIONAL SERVICES LLC
Location
Aberdeen, Maryland, United States
Employment Type
Permanent
Salary
USD 125,000 Annual
About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS … recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality ...