3 of 3 Capacity Management Jobs in Yorkshire

summary The Digital Operations and Service Management team is responsible for ensuring the high availability and responsiveness of National IT services. The purpose of Digital Operations and Service Management is to prevent system disruption, but if and when it does - the intent is to restore services with minimal … purpose is achieved through a combination of proactive and reactive measures. The teams are divided into six core areas providing technical and service management expertise. 24/7 operations centre/service bridge National IT service desks Service management and operations Service now delivery and innovation Specialist technical ...

elements of the associated technology stack across all development, testing and business critical production environments, including on call. Develop, maintain and provide IT capacity and performance management services across the associated technology stack. Installation, administration and support of all relevant systems. Provide appropriate consultancy services to other business … data imports and exports. Provide effective incident and problem diagnosis and resolution utilising other internal and external support teams when required. Assist with regular capacity planning, performance measurement and tuning tasks liaising with other IT teams, users and 3rd parties where necessary. As directed by the leadership team, assist ...

award-winning provider of managed e-Learning Solutions with an international client base spanning 30+ countries. Their extensive offering includes hosted Learning Management Systems, implementation services, integrations, training and ongoing support. Encompassed by an intrinsic vision to improve workforces and empower learners , they aim to reduce L&D overheads … areas. ROLES & RESPONSIBILITIES Strategy & Operations: Define and continuously improve operational strategy with a focus on efficiency quality, productively and scalability. Own operational planning, capacity management, budgeting and drive delivery consistency through quality service Evaluate internal processes and customer journeys, identifying improvement to increase customer satisfaction and retention. Review ...