2 Capita Jobs in Scotland

member of our 24/7 Shift Team, responsible for efficiently and effectively resolving networking incidents and problems, maintaining client satisfaction whilst complying with Capita Network Services policies, procedures, and best practices. You will be working alongside both Network Engineering and Service Delivery Teams to deliver best in class … Recent experience in a IT Helpdesk or Network related role •Experience of local government/public sector environments •ITIL Service Management About Capita Technology and Software Solutions (TSS) Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and … digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions more »

Job Description The Capita Network Operations Centre (NOC), based in Tannochside is looking for an experienced Team Leader to support an existing 24/7 Network Service Desk team. The ideal candidate will be experienced in leading a team of technical staff, focusing on client satisfaction whilst complying with … Capita Network Services policies, procedures and best practices. The NOC Shift Teams are fully ITIL aligned working alongside the Service Desk 1st, 2nd & 3rd Line Network Support Teams, Senior Engineers and the Service Delivery Management Team. The ideal candidate will need to be able to provide the highest levels more »