2 Case Management Jobs in Cardiff

systems in use across HR including Oracle HCM, SmartRecruiters and Zellis (ResourceLink).The ideal candidate will be resolving ticket queries to SLAs within the case management system as well as supporting the evolution of our systems through gathering requirements, troubleshooting and change management. What you'll be doing … alongside Zellis (ResourceLink) to align with L&G HR policies and processes. Support based on capacity Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance & HR Helpdesk), Providingongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and where required support based on capacity Oracle HCM cloud applications … including troubleshooting and resolving issues via case management. Strong knowledge of payroll processes and systems to align to the BAU calendar, changes to benefits, pay reviews and to identify issues/processes/errors from relevant integrations where necessary Managingthe quarterly releases for SmartRecruiters and Oracle HCM and updates more »

a small team in providing support as a single point of contact for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by social services and communities staff for recording service user information and key performance indicators. Rates of Pay (weekly pay more »