Initial Support Agent
Hull, North Humberside, North East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Victim Support
Affected By Crime (ABC) service in Humberside. The role will include calls to and from individuals, as well as administration of cases on the case management system, needs assessing and providing early intervention support. What we offer: At Victim Support we believe in attracting & retaining the best people … to those affected by crime and hold a caseload make outgoing calls, assess needs and risks and action plan with callers work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality liaise with other agencies where required to find … to be composed, empathic and be able to quickly assess situations. You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes. Please see attached Job Description and Person Specification for further details. more »
Employment Type: Permanent, Part Time, Work From Home
Posted: