Senior Service Desk Engineer
- Hiring Organisation
- Morson Edge
- Location
- Euston, Norfolk, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 400 - 450 Daily
Endpoint Manager for device compliance, application deployment, and endpoint security. Investigate and resolve complex endpoint issues and policy-related challenges. Follow the organisation's Change Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service … materials. Mentor junior service desk staff, providing technical guidance and supporting their development. Ensure adherence to ITIL best practices across Incident, Request, Problem, and Change Management. Required Skills & Experience - Proven 3rd line technical support experience within a service desk or infrastructure support environment. Strong, hands-on expertise with Intune ...