8 of 8 Change Control Jobs in the East of England

manage, and troubleshoot Intune/Endpoint Manager for device compliance, application deployment, and endpoint security. Investigate and resolve complex endpoint issues and policy-related challenges. Follow the organisation's Change Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify … technical documentation and knowledge base materials. Mentor junior service desk staff, providing technical guidance and supporting their development. Ensure adherence to ITIL best practices across Incident, Request, Problem, and Change Management. Required Skills & Experience - Proven 3rd line technical support experience within a service desk or infrastructure support environment. Strong, hands-on expertise with Intune/Endpoint Manager, including compliance … scripting for automation and diagnostics. Good understanding of networking fundamentals such as DNS, DHCP, and VPN. Process & Compliance Knowledge - Working knowledge of ITIL best practices. Ability to follow structured Change Control processes. Awareness of security frameworks such as Cyber Essentials and ISO 27001. Soft Skills - Strong analytical and problem-solving ability with a proactive approach. Excellent communication skills More ❯

to you Creating technical designs and specifications Delivery of projects within timescales and within budget The Incidents and Problems process for Digital Services Being an active member of the Change Control Board, Service Reviews and Project meetings You will also be required to provide out of hours escalation support to the out of hours engineers every other week … Proof of management experience, setting objectives and performance management Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability. Experienced in implementing and maintaining change control processes to support stable and secure service delivery Capable of chairing service review meetings with third-party vendors and partners to monitor performance, resolve issues, and drive More ❯

and developed to provide secure and available data services to 6500 IT users across 300 locations in the UK Lifecycle management and continuous service improvement of IT infrastructure. Support change control, testing, and deployment of infrastructure services. Work closely with both internal and external stakeholders to ensure high levels of service delivery. Always maintain IT security and assist More ❯

and developed to provide secure and available data services to 6500 IT users across 300 locations in the UK Lifecycle management and continuous service improvement of IT infrastructure. Support change control, testing, and deployment of infrastructure services. Work closely with both internal and external stakeholders to ensure high levels of service delivery. Always maintain IT security and assist More ❯

and service restoration. Contribute to the strategic development of IT infrastructure through research, testing, and PoC activities. Manage the deployment, release, and transition of IT services, adhering to established change control processes. Ensure all solutions are implemented with IT security at the core, supporting the organisation's security accreditations. Liaise effectively with internal teams, users, and external service More ❯

and service restoration. Contribute to the strategic development of IT infrastructure through research, testing, and PoC activities. Manage the deployment, release, and transition of IT services, adhering to established change control processes. Ensure all solutions are implemented with IT security at the core, supporting the organisation's security accreditations. Liaise effectively with internal teams, users, and external service More ❯

represent the business in meetings with customers, ensuring clear communication and alignment. Ensure customers receive timely reports and updates and that any queries are followed up swiftly. Manage effective change control. Record and manage actions and that they are performed on-time. Communicate with various Laboratory Teams to ensure smooth delivery of work. Ensure all jobs are reported in More ❯

delivery: AlwaysOn, clustering, failover processes Deep performance tuning (execution plans, indexing, Query Store, Extended Events, wait stats) Confident T-SQL skills for diagnostics and automation Experience working within structured change control Clear communication skills and calm approach under pressure Nice to have: Legal, insurance or professional services experience Exposure to DMS/PMS or other line-of-business More ❯