ITSM Change Analyst
crawley, west sussex, south east england, united kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Rentokil Initial Group
The ITSM Change Analyst is responsible for the day to day management of the IT Change Management process and reporting Main Tasks: The efficient and effective operation of the IT Change Management and Service Transition processes in accordance with current policies and procedures Supporting the Global Change and Service Transition Manager to ensure … the IT Change Management process operates effectively and efficiently Working with other service management functions to ensure effective operation of the change and transition functions The production of schedules of change for managing changes to the live environment Progressing the status of changes with service departments to ensure data is current Providing guidance to those … involved in change management and service transition Producing change management and service transition reports as required by the change and transition processes Planning own work to meet given objectives and processes within a clear framework of accountability while exercising substantial personal responsibility and autonomy Adhering to IT governance and controls Requirements 1–3 years of More ❯
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