2 of 2 Change Management Jobs in Crawley

strategies aligned with Service business objectives. Partner with cross-functional teams to harmonize service processes and systems. Process Optimisation: Optimise and streamline service contract management and renewal cycles through digital methods. Align with Service Delivery Leaders to establish, maintain and report KPIs for service performance and operational efficiency. Digital … digital transformation. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Core Competencies Strategic Thinking Operational Excellence Digital Innovation Cross-Functional Collaboration Change Management Key Performance Indicators (KPIs) Service Contract Renewal & Conversion Rate: Target improvement through automation. Operational Efficiency Metrics: Reduction in cycle times and cost ...

closely with Territory account teams, working across commercial and public sector enterprise organisations. Key to the success of this role is relevant and demonstrable change management expertise and experience as Sophos moves its go to market strategy from entirely channel focused to a customer success model. The individual … model of partnering with (global) Channel and Sales Engineering teams who do not have a direct reporting line. The individual is accountable for: Relationship management across Public Sector Customers (with employee count +1000) across North markets Net New Logos wins (typically 20% of Annual quota) – key in succeeding annual ...