1 to 25 of 71 Change Management Jobs in Scotland

acceptance. Support services are provisioned in accordance with the Iberdrola Global Group standard processes and procedures and using the Group Operational Support Tools (Service Management Toolset, Monitoring, Alerting, Service Console etc.) applicable to OT. Where no Global Group standard processes, procedures and tools exist for OT, the necessary policies … developed, acquired or offered as a service. Accountability Statement • To agree required SLAs of each OT service, based on cost-benefit and risk management criteria. • To assure the OT services delivery to business areas, with the quality levels defined in the agreed SLA’s. • Responsible for OT Service conformance ...

prosource.it is recruiting a Change & Release Analyst to join a busy Information Systems function supporting a complex technology estate. This role is responsible for ensuring that technical changes to systems and services are appropriately assessed for impact, prioritised, scheduled, authorised and implemented in line with agreed processes and governance. … Working closely with technical teams, business stakeholders and third-party suppliers, you will help ensure change and release activities are delivered smoothly, efficiently and with minimal disruption to business operations. Reporting to the Senior Operations Lead, you will play a key role in maintaining and developing change ...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, dedicated to driving transformational change for our clients. We leverage proven technology, specialist teams, and extensive domain expertise to create robust technical foundations across platforms, data, and business applications. Our mission is fueled … passion for technology as a means to solve complex business problems and achieve our clients' objectives. About the Role: Accountable for change and release management process maintenance and development. Balancing the need of projects and programmes with ongoing stability of service for critical business applications, systems, and services. ...

Help keep critical IT services running smoothly. We're looking for an organised, analytical, and proactive IT Change & Problem Analyst to join our IT team at CalMac. In this key role, you'll help drive service stability, reduce recurring issues, and ensure IT changes are delivered safely, efficiently … with minimal disruption to the business. Working across technical teams, suppliers, and stakeholders, you'll coordinate IT Change and Problem Management processes, support root cause investigations, analyse service performance trends, and contribute to continual service improvement initiatives. There will also be an Operational Readiness/Release Management ...

effort. Ensure solutions comply with architecture standards, cyber security requirements and ITGC controls. Maintain technical documentation including designs, specifications and support procedures. Follow approved change management, release management and SDLC processes. About you Experience developing and supporting enterprise applications within Oracle E-Business Suite, Oracle … business processes including Record-to-Report (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C) and Project Accounting. Experience working within structured SDLC and change management processes. Strong troubleshooting and problem-solving capabilities. Experience working with version control and deployment management practices. Excellent stakeholder engagement and communication ...

effort.* Ensure solutions comply with architecture standards, cyber security requirements and ITGC controls.* Maintain technical documentation including designs, specifications and support procedures.* Follow approved change management, release management and SDLC processes. ## About you * Experience developing and supporting enterprise applications within Oracle E-Business Suite, Oracle … business processes including Record-to-Report (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C) and Project Accounting.* Experience working within structured SDLC and change management processes.* Strong troubleshooting and problem-solving capabilities.* Experience working with version control and deployment management practices.* Excellent stakeholder engagement and communication ...

Data Protection Act, and applicable US privacy laws Promote data ownership, stewardship, and accountability across business units Support data quality, integrity, and lifecycle management Compliance & Regulatory Oversight Ensure compliance with applicable cybersecurity, data governance, and energy sector regulations Lead and support internal and external audit activities, including evidence collection … behaviour Governance & Advisory Act as subject matter expert and advisor on security, governance, and compliance matters Administer and support third-party/vendor risk management programme Provide reporting and insights to leadership on security posture, regulatory changes, and risk exposure Contribute to the continuous improvement of governance, risk ...

clients in designing, assessing and evolving cloud operating models that are automation-first and AI-ready. You will work hands-on across technology, service management and organisational change to help clients realise tangible business outcomes from cloud adoption, with a particular focus on how GenAI, agentic workflows … through standardisation, automation, improved data flows and readiness for AI-enabled operations, and translate findings into the design of future-state operating models, service management processes and organisational structures that are standardisation-led, automation-first and AI-ready.· Future State Design & Operating Model Definition: Design target cloud operating models ...

govern and adopt Microsoft Copilot across Microsoft 365, Copilot Studio, and related Microsoft cloud services. You will work with customers, business stakeholders, technology teams, change teams and training teams to define practical Copilot strategies, assess readiness, shape rollout plans, support adoption and engineer Copilot agentic solutions using Copilot Agent … network readiness, data security, information governance and technical platform maturity. Plan and support Copilot pilots, phased rollouts and production deployments, working closely with technical, change management and training teams. Design and support governance approaches for Copilot, including data access, permissions, sensitivity labelling, retention, responsible AI and operational controls. ...

will work closely with stakeholders across IT and the wider business to design, develop, configure, and maintain solutions that support operational excellence, service management, strategic portfolio management, and platform governance. The role will be responsible for developing and supporting solutions across the ServiceNow platform, with particular focus … Common Service Data Model (CSDM), IT Operations Management (ITOM), IT Service Management (ITSM), Strategic Portfolio Management (SPM), and Service Portal capabilities. The successful candidate will play a key role in ensuring the platform is aligned to business requirements, follows ServiceNow best practices, and delivers measurable value across ...

with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will act as an advisor … stories, process designs and functional outcomes.This is an opportunity to develop your ServiceNow, HR transformation and consulting skills while contributing to meaningful technology-enabled change programmes.What you will be responsible for:HR process and requirements analysis• Support the definition, analysis and documentation of business requirements for ServiceNow HRSD solutions. ...

with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will act as an advisor … stories, process designs and functional outcomes.This is an opportunity to develop your ServiceNow, HR transformation and consulting skills while contributing to meaningful technology-enabled change programmes.What you will be responsible for:HR process and requirements analysis • Support the definition, analysis and documentation of business requirements for ServiceNow HRSD solutions. ...

will run projects from start to finish, working with dynamic teams across the UK. This role would suit someone who is senior with management experience who either is currently working in digital delivery (or similar positions), or a senior engineer who is keen to move into a delivery role. … Unity and/or Unreal engine (or similar technologies) Have a portfolio of product delivery experience in different project areas Experience of Organisational Change Management through running significant change initiatives Experience of Project Management through running complex projects with evidence of budget oversight Experience utilising ...

maintain Technical Equipment Specifications and other contractual deliverables Support the Senior and Principal Engineers in the delivery of electrical platform systems activities Provide change management and configuration management support Review OEM documentation and ensure deliverables meet project requirements Identify, manage and support the implementation of electrical design … engineering Ability to develop and interpret Single Line Diagrams, cable schedules and technical specifications Experience producing, reviewing and managing technical engineering documentation Understanding of change control, configuration management and design governance Strong stakeholder engagement and communication skills across internal and external teams Ability to manage workloads proactively ...

including Terraform plan/apply workflows, policy checks, and automated testing Implement security best practices across the platform, including least-privilege access controls, secrets management, encryption, network segmentation, and auditability Improve platform reliability through observability tooling — logging, metrics, and tracing — alongside alerting, incident response practices, and performance and cost … software engineering concepts and proficient applied experience Strong hands-on experience provisioning AWS infrastructure with Terraform, including modules, remote state, workspace/environment management, and change management workflows Solid experience with core AWS services relevant to cloud data platforms, such as VPC, IAM, S3, EC2/ ...

lead and develop a high-performing Applications Operations team within a global IT environment. This is a hands‐on leadership role combining people management, application operations, incident and problem management, service delivery and continuous improvement. You will ensure supported application environments remain effectively managed while leading the team … cost goals and high-quality customer service. Oversee application and platform changes, releases, service requests and operational maintenance across supported environments. Lead the effective management and resolution of application incidents, including root cause analysis, corrective actions and viable workarounds. Act as an escalation point for major incidents and outages ...

other enterprise data sources.· Integrate graph solutions with data platforms, data catalogues, data-quality tools, and analytical applications.· Establish ontology governance, including versioning, change management, documentation, reuse, and lifecycle management.· Collaborate with domain experts to create consistent definitions of financial, legal, organizational, risk, and regulatory concepts.· Develop validation … reviews, engineering standards, testing, deployment, and operational support.· Produce clear technical documentation, modelling guidelines, and user documentation.· Promote best practices in semantic modelling, metadata management, data governance, and responsible use of data.· Stay informed about developments in knowledge graphs, semantic technologies, AI, data architecture, and financial-services regulation.**Required ...

Orkney offers a lifestyle that’s both fulfilling and inspiring. The Position As the Laboratory IT Lead, you will be responsible for the strategic management, maintenance, support and ongoing development of the laboratory's information systems, ensuring they operate safely, effectively and reliably to support the delivery of high … quality diagnostic services. You will lead on the management of the Laboratory Information Management System (LIMS) and other associated laboratory applications, ensuring systems remain fit for purpose and aligned with operational and regulatory requirements. Working closely with system suppliers and the NHS Orkney Information Technology Department, you will ...

ServiceNow Certified System Administrator, CIS HRSD, SCRUM Master · Proven experience leading the delivery of large global ServiceNow HRSD and HRIS Implementations · Experience with project management and related tools (JIRA, MS Project, MIRO, MS Excel (intermediate), MS PowerPoint) · A strong understanding of HR operations, the employee lifecycle … services are delivered across an organisation. · Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, the Employee Centre, HR Knowledge Management, the HR Service Catalogue, Employee Journeys, Workbooks and Flows. · Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit ...

service performance and user experience. Strong technical knowledge of Microsoft 365, Windows, macOS, endpoint devices and enterprise applications. Experience with identity and access management, including MFA, permissions and joiner and leaver processes. A track record of managing complex technical escalations and major incidents through to resolution. Experience mentoring, coaching … stakeholders and non-technical colleagues. Ability to work autonomously, prioritise competing demands and maintain a hands-on approach to technical support. Strong documentation, asset management and problem-solving skills. Desirable: ITIL Foundation or an equivalent understanding of IT service management. Experience with problem management, root cause analysis ...

Transformation Programme? Do you enjoy rolling up your sleeves and getting involved in a wide range of software implementation, technical and business change projects? Are you looking for a chance to be recognised for developing and delivering projects and governance as part of a drive to transform the working … Project Manager to deliver strategic IT Projects throughout the Real Life Options group, including its subsidiaries. About the role Providing effective project management services to customers of the IT department, ensuring effective communication and project governance. You will also be involved in scoping new projects and setting and controlling ...

normal service as quickly as possible. Produce and review daily backup reports, following up on failures and taking the appropriate action. Support IT service management activities, including incident, problem, and change management, in line with established ITIL processes. Work closely with colleagues and other technical teams … delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some ...

Council Build, lead, and mentor a team of data operations managers and analysts while driving accountability for master data quality across the organization Drive change management and serve as the Data Ops Council Leader on the Data Governance Committee to establish clear data ownership and stewardship models Partner … collaborating with BI and IT teams Perform other duties as assigned What We Are Looking For: 10+ years of experience in master data management (MDM), data governance, or enterprise data strategy, including 4+ years in a direct leadership or people management role Proven experience building and scaling enterprise ...

responsible for delivery of a suite of nine interlinked software products that share a common architecture. The role will provide programme level planning, risk management, dependency tracking and delivery governance across a total of five teams that are either full stack or backend engineers, enabling the Head of Product … would like this role to be based in Edinburgh on a hybrid basis, to allow for regular interaction with the teams responsible for Product Management, Customer delivery and operations, Finance, Business Development and Sales and Marketing. What you will do As a member of the Product Engineering team, reporting ...

ITSM Consultant Infotel UK is seeking an experienced ITSM (IT Service Management) Consultant to join our team. The successful candidate will work closely with clients to analyze, design, and implement ITSM frameworks, ensuring alignment with business objectives and improving overall IT service delivery. Key Responsibilities Assess client IT service … management processes and recommend improvements based on best practices. Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics, and continuous ...