1 to 25 of 114 Change Management Jobs in Scotland

acceptance. Support services are provisioned in accordance with the Iberdrola Global Group standard processes and procedures and using the Group Operational Support Tools (Service Management Toolset, Monitoring, Alerting, Service Console etc.) applicable to OT. Where no Global Group standard processes, procedures and tools exist for OT, the necessary policies … developed, acquired or offered as a service. Accountability Statement • To agree required SLAs of each OT service, based on cost-benefit and risk management criteria. • To assure the OT services delivery to business areas, with the quality levels defined in the agreed SLA’s. • Responsible for OT Service conformance ...

steering committees, governance reviews, and strategic planning discussions. Develop executive-level reporting that communicates portfolio status, risks, performance trends, and realized outcomes. Provide performance management, coaching, mentoring, development planning, and career growth opportunities for team members. Build organizational capability in Program Management, Operational Excellence, Continuous Improvement, and Change Management disciplines. Lead a portfolio of Operational Excellence programs focused on improving efficiency, quality, scalability, customer experience, and business outcomes. Establish governance frameworks, operating rhythms, metrics, dashboards, KPIs, and executive review cadences. Partner with executive leadership to identify, prioritize, and sponsor strategic improvement opportunities. Sponsor and oversee Lessons ...

Business Change Manager required on a 12 month fixed term contract, to join a large-scale transformation programme within a complex organisation with a significant presence across Scotland and the UK. This is a major transformation initiative covering technology, customer journeys, ways of working and organisational culture. The organisation … technology with the customer experience in mind while supporting its people through a significant period of change. You'll join an established Business Change function and work alongside project teams, senior leaders and a wide range of stakeholders to make sure transformation is successfully adopted and embedded across ...

Project Leader to lead the delivery of key strategic transformation initiatives across the organisation. In this role, you will be responsible for driving complex change products that align with business objectives, deliver measurable outcomes, and support long-term organisational growth. Working collaboratively with stakeholders across multiple functions, you will … processes, systems, and ways of working. This is an exciting opportunity for an experienced project professional to play a pivotal role in shaping organisational change and delivering lasting business value. We see this role as being full-time on a 6-month contract. Ideally, we would like this role ...

suppliers, ensuring key applications continue to meet both operational and regulatory requirements. We're particularly interested in candidates with experience supporting applications within Wealth Management, Investment Management, Asset Management or Private Banking environments. However, strong application engineers from the wider Financial Services sector will also be considered. … ongoing stability, support and enhancement of services that are fundamental to daily operations. You'll play a key role in incident resolution, problem management, platform upgrades, service transition activities and business change initiatives, whilst helping to improve operational resilience through automation, monitoring and continuous service improvement. This position ...

Project Leader to lead the delivery of key strategic transformation initiatives across the organisation. In this role, you will be responsible for driving complex change products that align with business objectives, deliver measurable outcomes, and support long‐term organisational growth. Working collaboratively with stakeholders across multiple functions, you will … processes, systems, and ways of working. This is an exciting opportunity for an experienced project professional to play a pivotal role in shaping organisational change and delivering lasting business value. We see this role as being full‐time on a 6‐month contract. Ideally, we would like this role ...

ITSM Change Manager – Glasgow Perm up to £110,000 | Contract £350pd Inside IR35 | Hybrid – 3 days/week Glasgow I ampartnered with a leading digital transformation consultancy to find an Intermediate Change Manager for a technology-focused, ITSM-driven change function in Glasgow. This is a live … signed-off requirement with a start date around the first week of September — available on a permanent or freelance basis. This is a technology change role, not business change — you'll be embedded in governance, CAB, and operational change activity across a complex enterprise technology environment ...

users around issues with business processes Work with key users to identify, scope and implement system changes to improve processes and respond to business change Provide a single point of knowledge across the different business functions (Finance, Manufacturing, SCM etc) on how data moves between them and to manage … user engagement and IT understanding of these functions. Plan works with the Head of ERP Services, ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Meet IS assurance, governance and policies to ensure we operate with confidence, through effective maintenance ...

decades. What you'll do as IT Service Performance Analyst: Lead and govern ITIL processes, particularly in IT Asset and Configuration Management, overseeing policies, procedures, and asset lifecycle management. Drive continuous improvement and automation initiatives by identifying, evaluating, and managing appropriate tools and techniques for service configuration. Collaborate with … Security to ensure all processes and tools meet best practice, security, compliance, and audit standards. Utilize Service Level Management (SLM) and data analysis to identify operational improvements and present key metrics to stakeholders. Provide essential support for core IT Service Management functions, including Change, Problem, Incident ...

Deliver technology change across the organisation Manage a portfolio of projects supporting Engineering, Operations, Business Systems, Infrastructure, Cyber Security, and Customer Solutions Drive projects from initiation through implementation Ensure delivery is controlled, well-governed, and aligned with business objectives Work closely with internal stakeholders, suppliers, and technical teams Coordinate … cross-functional teams and third-party suppliers Deliver meaningful change that improves efficiency, enhances capabilities, and supports Alexander Dennis' long-term strategic goals Requirements Proven track record of successfully delivering business and technology change programmes within complex organisations Strong planning, governance, and risk management skills Strong communication ...

execute preventative maintenance solutions Analyse, design, code, test, implement, document and support development and enhancements to RSL applications and interfaces Monitor Helpdesk and Change Control systems for incoming work Update configuration/change management tools and ensure System Maps reflect any changes to application portfolio Working with … Redwood) In depth knowledge of required language(s)/applications/databases/technologies Understanding of IT/Systems Engineering disciplines, including: requirements management, configuration management, change control, reliability analysis and quality management Understanding of basic action planning, tracking, and reporting Appreciation of all aspects ...

Description Purpose of the role To manage the implementation of strategic change initiatives to enhance the banks operational efficiency. Accountabilities Management of strategic operational changes and initiatives to enhance the bank's operational efficiency and effectiveness, including the identification and assessment of changes on people, processes, and systems. … leaders, project managers and SMEs to support business operation team and promote alignment between operations with the bank’s objectives. Development and implementation of change management strategies and effectively communicate the strategies so they are understood and adopted by stakeholders. Management and development of KPIs to measure ...

high standards. We make room for what matters - so you can bring your best, every day. The role You will join our Enhanced Services Change Team, leading the people and operational change required to deliver new telephony capabilities across a cross-functional organisation. You’ll ensure delivery within … scope, time, budget, and quality, while shaping and implementing an effective change and adoption approach. You’ll build strong relationships across the business, including Operations, Technology, Communications, and Training, to ensure the new capabilities are successfully embedded, adopted, and sustained. You will be responsible leading ...

Senior Project Manager, Client Change Management Location: Edinburgh, GB, EH12 9DT Brand: HSBC Area of Interest: Commercial Banking Role Workstyle: Hybrid Worker Date: 22 Sept 2026 If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want … hopes and realise their ambitions. We’re currently seeking an experienced professional to join our team in the role of Senior Project Manager, Client Change Management. This role can be based out of our Edinburgh or London office. The role of Senior Project Manager in Client Connectivity is pivotal ...

application-related incidents. Provide technical guidance and mentoring to junior team members. Participate in regular operational reviews and team collaboration sessions. Service Improvement & Change Management Identify recurring issues and implement proactive solutions. Support continuous improvement initiatives across support services. Contribute to change management processes and service … project handovers into operational support. Share knowledge and best practice across technical teams. Contribute to both client-facing and internal technical initiatives. Documentation & Knowledge Management Maintain high-quality technical documentation and knowledge articles. Ensure accurate recording of solutions, procedures and technical standards. Promote documentation best practices and knowledge sharing. ...

application-related incidents. Provide technical guidance and mentoring to junior team members. Participate in regular operational reviews and team collaboration sessions. Service Improvement & Change Management Identify recurring issues and implement proactive solutions. Support continuous improvement initiatives across support services. Contribute to change management processes and service … project handovers into operational support. Share knowledge and best practice across technical teams. Contribute to both client-facing and internal technical initiatives. Documentation & Knowledge Management Maintain high-quality technical documentation and knowledge articles. Ensure accurate recording of solutions, procedures and technical standards. Promote documentation best practices and knowledge sharing. ...

systems remain robust, available, supportable, and correctly configured Review and approve system changes, patches, upgrades, back‐ups, disaster‐recovery arrangements, and interface modifications under management of change controls Maintain technical standards, engineering processes, and document quality for SCADA and OT assets Monitoring, Alarm Management, and Operational Support … line with company policy and applicable UK energy sector Work with cyber, IT, and operational teams to maintain asset inventories, access control, vulnerability management, back‐up and recovery arrangements, network segregation, monitoring, and incident response readiness Contribute to assurance activities aligned to the NIS Regulations 2018 and the NCSC ...

Office - Boise: Office - Londontime type: Full timeposted on: Posted 4 Days Agojob requisition id: R10046-2The Professional Services division is responsible for delivery of change/transformation/advisory services to existing clients on Clearwater’s SaaS platform. We work in conjunction with Client Services to identify opportunities … value-added services to steady state clients and implement change projects for our clients. A Subject Matter Expert (SME) works on a variety of client projects in Investment Accounting, General Ledger, Client Reporting and Derivatives & Alternatives asset classes. All client projects are billable via Professional Services fees and based ...

Description:: We are seeking a highly motivated Senior Application Support Analyst to join our global Front Office Application Support team supporting a leading asset management business. The role is responsible for ensuring the stability, performance, and operational excellence of the Aladdin platform supporting portfolio management, order management, trade execution, trade booking, and post-trade workflows. The ideal candidate will have experience supporting front office investment management applications, with strong hands-on expertise in Aladdin. The candidate should possess a solid understanding of the investment lifecycle and be comfortable working directly with portfolio managers, traders, investment ...

ClickUp. This role sits within Professional Services and is ideal for someone who can blend customer leadership, workflow design, technical problem solving, and practical change management. You’ll help customers move from fragmented processes to scalable ways of working in ClickUp. That means leading complex implementations, guiding adoption across … opportunities that improve customer outcomes instead of creating unnecessary complexity. Help customers operationalize new ways of working by pairing solution design with enablement, change management, and adoption support. Partner across teams to solve complex customer problems Act as a trusted advisor to customer admins, operators, and executive stakeholders. ...

firmware development team in Calgary or Ottawa and help expand our evolving audio product line. The project involves developing and supporting firmware/software change management and build/release pipelines in a Microsoft Azure environment, contributing to the delivery and support of embedded systems and tools. Test … Software and DevOps Developer - Responsibilities: Work as part of our Device Interface API/SDK team designing and implementing change management, build, and release pipelines for firmware, API/SDK, and software test tools Design, document, and implement software to achieve architectural and functional requirements, along with performance ...

govern and adopt Microsoft Copilot across Microsoft 365, Copilot Studio, and related Microsoft cloud services. You will work with customers, business stakeholders, technology teams, change teams and training teams to define practical Copilot strategies, assess readiness, shape rollout plans, support adoption and engineer Copilot agentic solutions using Copilot Agent … network readiness, data security, information governance and technical platform maturity. Plan and support Copilot pilots, phased rollouts and production deployments, working closely with technical, change management and training teams. Design and support governance approaches for Copilot, including data access, permissions, sensitivity labelling, retention, responsible AI and operational controls. ...

escalation point of contact for team - Assist with activities to triage and escalate system or network outages to reduce downtime- Understand and execute change management activities in a high availability environment- Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver … support- Ability to write simple scripts in an administrative language- Strong analytical skills with demonstrated problem solving abilities- Proven ability to develop clear, concise change management and standard operating procedure (SOP) documentationAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central ...

will work closely with stakeholders across IT and the wider business to design, develop, configure, and maintain solutions that support operational excellence, service management, strategic portfolio management, and platform governance. The role will be responsible for developing and supporting solutions across the ServiceNow platform, with particular focus … Common Service Data Model (CSDM), IT Operations Management (ITOM), IT Service Management (ITSM), Strategic Portfolio Management (SPM), and Service Portal capabilities. The successful candidate will play a key role in ensuring the platform is aligned to business requirements, follows ServiceNow best practices, and delivers measurable value across ...

Bring your delivery mindset and change leadership to a team that helps Operations evolve safely and efficiently. You will work across Operations, Technology, and business partners to translate strategy into practical execution. This role offers broad exposure to complex initiatives, senior stakeholders, and meaningful process and control improvements. … Operations Change Manager - Associate within the Operations Change Team, you will lead Operations-focused change delivery across the full change lifecycle. You will assess operational impacts, coordinate readiness activities, and drive execution from initiation through implementation. You will partner closely with stakeholders across Operations and Technology ...