such as EIGRP, OSPF, and BGP Proficiency with tools like Wireshark and other network troubleshooting utilities Essential Technical Expertise: Experience administering and troubleshooting the following technologies and platforms: Cisco Routing & Switching Cisco Wireless Meraki Routing & Switching Meraki Wireless Beneficial Experience (Not Essential) Cisco Meraki Technologies, including Wireless, Switching, Security (MX), and SD-WAN Firewall … administration (Cisco ASA/FTD, Palo Alto, Fortinet) Cisco SD-WAN, including … vManage, vSmart, and vEdge components, with experience in deployment, administration, and troubleshooting Cisco Identity Services Engine (ISE) Cisco Catalyst Center Voice infrastructure (CiscoCUCM, MS Teams, WebEx) Benefits At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where More ❯
This is a CISCO to Teams telephony migration contract, site based 1-2 days per week in Plymouth. Some travel to Europe also required. Client Details This contract opportunity is a Telephony migration with 1-2 days per week in Plymouth and occasional travel to Europe. The company is known for its innovative approach to technology and commitment … to providing excellent service to its customers. Description Manage and maintain CISCO/Teams telephony systems to ensure optimal performance. Provide technical support and resolve issues related to telephony systems. Collaborate with the technology department to implement telephony solutions. Monitor system performance and carry out regular updates and maintenance. Document telephony system configurations and changes accurately. Assist in … solutions. Ensure compliance with industry standards and organisational policies. Train team members on the effective use of telephony systems where required. TECH STACK: Microsoft Teams & Telephony CiscoCUCM & Jabber Cisco IOS Gateways VOIP Genesys Cloud Contact Centre solutions Call recording software Windows (Desktop & Server) Network support/administration - good understanding of protocols and security - IP More ❯
Backup, and Cloud) 3rd Line Support and Team Management There is a wide range of technologies used across the organisation; these include: Edge/Core/Access Infrastructure (Cisco routers, switches, firewalls, and managed switches) Wireless/BYOD (Cisco Wireless, Cisco CMX, Cisco Identity Services) VOIP Telephone solutions (Cisco UCM … Jabber) Cloud services (AWS, Azure) Datacentre (Nexus 9300 DC Switches, Cisco Hyperflex) Planning and organisational skills are critical requirements for this role as you will work very closely with the Head of IT and other members of the team to plan areas such as the annual IT budget, IT Services roadmap, strategy, project portfolio and programme of works. …/CCNP accreditation Strong background in IT project delivery, digital transformation, or systems implementation Extensive experience working as Senior Network Engineer or Architect Extensive background working with multiple Cisco technologies within an enterprise scale environment Excellent problem-solving skills and ability to think critically under pressure. Clear and effective communicator, both written and verbal. Solid grasp of IT More ❯
and help desk ticketing systems. Preferred Qualifications * Knowledge of cybersecurity principles (access control, threat recognition, patch management, incident response). * Experience with VMware and VDI environments. * Familiarity with CiscoUnifiedCommunications Manager. * SharePoint, Android and iOS support experience. * Networking fundamentals (TCP/IP, VPN, Wi-Fi). * Exposure to security frameworks such as NIST, CIS Controls, or ISO More ❯
standards. Estimated salary range for this position is $85901.44 - $111671.87/year depending on experience. Qualifications: Degrees: Bachelors. Additional Qualifications: Bachelors degree or relevant work experience. CiscoCUCM admin, ACD training, basic network knowledge. Advanced design, installation & support exper with telecommunications equipment & contact center platforms with scripting. Desirable configuration & installation exper with Cisco products required More ❯
Manchester, North West, United Kingdom Hybrid/Remote Options
Context
with business needs Contribute to the development of best practices and technical standards Required Experience Proven expertise in VMware/vSphere administration and architecture Strong working knowledge of CiscoUnifiedCommunicationsManager (UCM) Hands-on experience with enterprise storage solutions such as HPE 3PAR, HPE Nimble, and/or Dell EMC Demonstrated ability to produce clear and comprehensive More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Context Recruitment Limited
with business needs Contribute to the development of best practices and technical standards Required Experience Proven expertise in VMware/vSphere administration and architecture Strong working knowledge of CiscoUnifiedCommunicationsManager (UCM) Hands-on experience with enterprise storage solutions such as HPE 3PAR, HPE Nimble, and/or Dell EMC Demonstrated ability to produce clear and comprehensive More ❯
and be involved in the rare opportunity to implement a new datacenter supporting all of United Shore’s operations. You will ensure the stable operation of our enterprise CiscoUnifiedCommunications systems using a Plan, Build, Operate model. WHAT YOU WILL BE DOING: Administration of Cisco Voice Applications and third party tools Monitor communication server clusters … person training and support to team members Mentor other telecom team members WHAT WE NEED FROM YOU: Must Have Qualifications: 2+ years of experience in the administration of CiscoUnified Communication systems, specifically: CiscoUnifiedCommunicationsManagerCisco Unity Connection UCCX CUBE/Gateway troubleshooting experience Experience supporting call recording applications Vendor Relationship Management … Ability to communicate effectively with leadership, team members and clients On-site attendance Monday-Friday, 9AM-6PM Nice to Have Qualifications: Experience with VMware servers Experience with Cisco Jabber e911 experience CCNP Collaboration certification BS or BA degree in networking, telecommunications or information systems Experience with WebEx administration and troubleshooting THE PLACE & THE PERKS: Ready to join thousands More ❯
and deliver quality operations to consumers of Voice and Video Services To be successful in this role, were seeking the following: Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME Knowledge of Cisco Video and Conferencing solutions Telepresence, TMS, Webex Experience with Nice Perform or Nice Engage Oracle SBC design and configuration is a More ❯
and deliver quality operations to consumers of Voice and Video Services To be successful in this role, were seeking the following: Advanced knowledge of enterprise multi-cluster design, integrating CUCM, Unity Connections, SME Knowledge of Cisco Video and Conferencing solutions Telepresence, TMS, Webex Experience with Nice Perform or Nice Engage Oracle SBC design and configuration is a More ❯
scale public/health organisations. Experience working with third-party telecommunications providers, including number PORTs. Experience working with multiple UC/Voice platforms (Avaya, Cisco VOSS/CUCM, BT, Centrex, PSTN, hosted VoIP). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will More ❯
as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide technical assistance to end users Assist in telecom phone setup using CiscoUnifiedCommunicationsManager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested Setup, dismantling and relocating users’ desks Manage More ❯
user workstation software products and applications. Supports and troubleshoots Microsoft 365 applications and services, including Exchange Online, SharePoint Online, and Teams. Supports and troubleshoots Cisco VoIP phones, CUCM admin, and CUC admin. Works with the Desktop Engineer to ensure efficient operation of the desktop computing environment. Manages user accounts and permissions within Active Directory (ADUC) and Azure. More ❯