Hatfield, Hertfordshire, South East, United Kingdom
Henderson Scott
management of: Firewall's/Proxy's and DNS, is essential Experience of some/all of the following solutions: Checkpoint/Juniper/Cisco/Palo Alto/Bluecoat/Riverbed/Infoblox Previous Aerospace sector experience or appreciation-of/working-at elevated security levels essential Experience more »
with Personal Development Plan agreed with Line Manager * Excellent communication skills - Verbal/Written * Excellent customer service skills * Excellent IT literacy * Capability to achieve Cisco accreditations * Ability to resolve issues in a timely fashion but also to update knowledge/questions for the rest of the team * Proactively manage … in creating new things. Whatever we do, we do it really well. * Excellent communication skills - Mandatory * Excellent customer service experience - Mandatory * Capability to ahieve Cisco accreditation * Proficient IT Literacy * Managing complex technical customer issues - Mandatory * Experience of service * Good Knowledge of IT technologies - Mandatory * Experience of service management IT more »