Cisco CiscoWorks Jobs

My client is looking for a Network Analyst, to work as part of their operations team, focusing on the networks infrastructure and support, there will also be a high level of involvement in my client's 2nd line support operations. Successful Network Analyst will have a good knowledge of Cisco...

Line networking team with complex Incidents, problems and changes adhering to ITIL principles at all times... - Ensure monthly SLA metrics for all MSC customers are achieved... - Regularly updating the ticketing system with high quality notes detailing progress and actions completed on open incidents, problems and change requests - Completing customer Change...