Microsoft Technical Support Engineer - Shifts
- Hiring Organisation
- Client Server
- Location
- Edinburgh, UK
- Employment Type
- Full-time
contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams / Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows … evening and weekend shifts you will also have around 20% of your time to dedicate to learning via training modules and gaining certifications. Location / WFH: Please note there is a four day working week with various shifts on a weekly pattern including out of hours support at weekends ...