3 of 3 Client/Server Jobs in the North West

necessary Providing strong server and desktop support across our customer networks Keeping clients updated as to the progress of their request / issue status Maintaining agreed Service Level Agreements (SLA’s), updating ticket information as you work from diagnostics through to resolution To provide an escalation point … sales / customers / technical, and to manage the solution to its conclusion Liaise with third parties and vendors to resolve incidents with root cause analysis Perform Incident Management & reporting on complex / large scale issues Assist with mentoring colleagues in line with escalation procedures Producing ...

Technical Support Engineer (Night Shift) Blackburn / WFH to £40k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Technical Support Engineer you will be responsible for providing comprehensive support to clients … including initial contact (Tier 1) more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams / Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows ...

Business Lead (Insurance Claims) Manchester / WFH to £95k Do you have a strong academic background combined with experience at a top tier consultancy? You could be progressing your career as part of a friendly and supportive international team at a growing and hugely successful European car insurance tech … high impact insights, leading deep-dive pieces of analysis around specific topics which can be put directly into action within the business. Location / WFH: The company is a big advocate of flexible working and prides itself on DEI; you'll join colleagues in the Manchester office twice ...