2 Cognizant Jobs in Leeds

Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. As a Service Delivery Lead, you will manage field and deskside services teams spread across Europe. You will … team provide updates to Incident and Problem tickets in the ticketing tool to reflect actions taken to resolve such Incident or Problems. Coordinate with Cognizant’s PCaaS partner/vendor. Manage HAM/SAM process for Client Devices as per agreed process. Assets management, reconciliation and disposal coordination. Manage … Monthly/Weekly reporting to Client and Cognizant governance. Manage or oversee, as appropriate, all IMAC for all EUC-related Equipment, Software, and related Services at designated Client Sites. Coordinate, plan, and schedule IMAC with all affected IT functions (whether the function is included within the Services provided by more »

Cognizant has an exciting opportunity for an experienced and collaborative Field Services Manager to join our inclusive and thriving team. This full-time Deskside Services Manager role is based in Leeds. As a Deskside Services Manager, you will manage field and deskside services teams spread across Europe. You will … team provide updates to Incident and Problem tickets in the ticketing tool to reflect actions taken to resolve such Incident or Problems. · Coordinate with Cognizant’s PCaaS partner/vendor. · Manage HAM/SAM process for Client Devices as per agreed process. · Assets management, reconciliation and disposal coordination. · Manage … Monthly/Weekly reporting to Client and Cognizant governance. · Manage or oversee, as appropriate, all IMAC for all EUC-related Equipment, Software, and related Services at designated Client Sites. · Coordinate, plan, and schedule IMAC with all affected IT functions (whether the function is included within the Services provided by more »