Jobs 1 to 4 of 4

Demand / Training Analyst

Chesterfield, Derbyshire -
ComputaCenter
Looking at trends in service volumes and liaising with the appropriate contacts within the client base, understand the likely demand for Computacenter's services and ensure that internal service providers are resourced accordingly to meet that demand... Working in conjunction with the internal service providers and Service Management team, develop...
Salary: Comprehensive Benefits
Posted: 17 days ago

Technical Analyst - Problem Incident Management

Chesterfield, Derbyshire -
ComputaCenter
Accountable for the interfaces between Computacenter and Service Integration and Management, Capacity Management & Demand Management Processes, ensuring interface is seamless and managed correctly. Computacenter Capacity Management & Demand Management Process assurance. Establish & communicate the scope of Capacity Management and Demand Management in relation to Lot 1 Services... Computacenter Availability Management & ITSCM...
Salary: comprehensive benefits scheme
Posted: 18 days ago

Service Level Management Analyst

Chesterfield, Derbyshire -
ComputaCenter
They will work with all Computacenter internal service providers (ISPs) to ensure that priorities are understood and communicated effectively... Provide a set of daily/weekly/monthly reports on SLA compliance and analyse the failed elements to determine underlying causes of failure... To identify trends during a month that could result...
Salary: Comprehensive Benefits
Posted: 17 days ago

Continuous Service Improvement Manager

Chesterfield, Derbyshire -
ComputaCenter
The CSI Manager will provide support to the Service Management team associated to the RMG contract and to the wider Computacenter Service Management community, where necessary... Manages, develops and coaches team of staff and implement s performance management solutions where required... Liaise with colleagues to ensure best practice and continual...
Salary: comprehensive benefits scheme
Posted: 19 days ago