4 of 4 Configuration Management Jobs in Birmingham

responsibilities Coordinate and support internal and vendor teams to ensure consistent, reliable production support for the ServiceNow platform Oversee incident, problem, and request management processes to support service quality and timely resolution Monitor service performance and share insights on service levels, response times, and platform health to support informed … improvements Your skills and experience Proven experience supporting production services within a large-scale enterprise environment Strong knowledge of ServiceNow including Information Technology Service Management, Configuration Management Database, Information Technology Operations Management, and Information Technology Asset Management Experience managing major incidents and supporting service operations ...

worldwide, serving clients with varying infrastructure and WAN capabilities. Rather than simply using Prometheus and Grafana, you will be engineering the frameworks, tooling, and configuration pipelines that make our monitoring platform consistent, maintainable, and scalable across dozens of deployments. You as a Software Engineer (Monitoring Platform) will work closely … will be required to come to our Cardiff office 1 day a week Key Responsibilities - Software Engineer (Monitoring Platform) - (not exhaustive) Platform Engineering & Configuration-as-Code Build and maintain configuration generation frameworks using Ansible, Jinja2, and Jsonnet to ensure consistency across deployments Design and manage Docker Compose-based ...

solutions are documented to a high standard. Self-motivated individual with the ability to complete tasks independently and as part of a team. Change management experience. Desirable: Experience of Windows server administration – Active directory, DNS, IIS, Update Management, Performance troubleshooting through methods such as log analysis. Familiarity with … security solutions such as ProofPoint and ONDmarc Experience working in a regulated industry, e.g. telecoms, financial services, utilities. Experience of Jira & Confluence for work management & documentation Networking experience – LAN/WAN/SDWAN/Azure networking such as routing, firewalls, network peering etc. Microsoft certifications relating to Infrastructure within ...

Cisco 9500, Cisco 3850, Network Operations Centre (NOC), TAC, NMC, Layer 2, Layer 3, OSPF, BGP, VLAN, STP, QoS, CCNA, CCNP, Network Monitoring, Incident Management, Shift Operations, 24x7 Support Location: Small Heath, Birmingham, West Midlands, B10 0HQ Type: Temporary Contract Hours: 8-Hour Shifts … technical expertise across Cisco Catalyst switching technologies including Catalyst 3850, Catalyst 9300 and Catalyst 9500 platforms. Purpose: To provide 24x7 operational support, monitoring, incident management and technical troubleshooting across critical Cisco network infrastructure, ensuring maximum network availability, performance and service reliability. Technology Stack: * Cisco Catalyst 3850/9300/ ...