Senior Service Delivery Manager
- Hiring Organisation
- Envitia
- Location
- Guildford, Surrey, UK
- Employment Type
- Full-time
Delivery Manager at Envitia, you will play a central role in leading and developing our service delivery capability as part of our expanding Project Management team. You'll take ownership of our internal product and solution support services, while also serving as an embedded Service Manager on a major … responsibilities that will develop over time, combining both internal leadership and client-facing engagement as the organisation continues to grow. Responsibilities Embedded Service Delivery Management Oversees service performance against agreed OLA's, SLA's & KPIs; Accountable for the management of major incidents (P1 and P2's) through ...