Change & Configuration Manager - IT Service Team-2-3 days a week Onsite About the Company: Join a leading provider of building and home improvement products, where IT plays a pivotal role in supporting business objectives. This role offers the chance to shape change and configurationmanagement within … a dynamic organization. Job Profile: As a Change & Configuration Manager within the IT Service team, you will be responsible for ensuring effective delivery of IT services through the application of ITIL principles and best practices. This role involves close collaboration with stakeholders to implement appropriate governance, control, communication, and … process, analyzing technology changes with governance and risk management. Chair the Change Advisory Board (CAB) for high-risk change discussions. Define and maintain the ConfigurationManagement Database (CMDB), ensuring alignment with business needs. Facilitate CMDB audits to ensure accuracy. Develop continual service improvement roadmaps for Change & CMDB modules more »
Kettering, Northamptonshire, United Kingdom Hybrid / WFH Options
Clinch
and support documentation The ability to learn quickly, work autonomously and make sound decisions Excellent customer service, communication and technical documentation skills ITIL (change management, incident management, configurationmanagement, availability management) DESIRABLE Virtualisation technologies Experience in e-commerce, call centre, support of proprietary and COTS … VPN Cisco Meraki switches and Access Points Cisco SD-WAN vEdge Knowledge of Quality of Service & SIP Knowledge of Network and Out of Band management solutions Knowledge of Management tools and configurationmanagement Experience in building and deployment including assisting in project related deployments through non … QUALIFICATIONS Essential Network Operations Training or equivalent experience in stated technologies Educated to GCSE level or equivalent experience CCNA or equivalent experience Desirable Project Management Skills – Foundation level or equivalent project experience KEY DIMENSIONS (RCI Business Competencies) Customer Obsession : With an intense focus on our customers, we will do more »
impact how care is delivered in the future. FIXED TERM/SECONDMENT OPPORTUNITY Main duties of the job The postholder will be responsible for configurationmanagement, including maintenance of component inventory and related documentation and perform asks necessary to fulfil service requirements regarding server capacity, security, and availability. … to a high level so that the environment remains secure, robust, and effective. The post holder will identify and contribute to infrastructure-based Problem Management in line with Information Technology Infrastructure Library (ITIL) principles. The post holder will work closely with the Infrastructure Network Specialists to ensure that the … as a retrospective change request at a scheduled CAB meeting. Report back on successful, deferred, or failed changes to CAB. Ensuring that ICT infrastructure ConfigurationManagement Data Base (CMDB) is kept accurate and up to date throughout the asset life cycle and ensure that all capital assets are more »
post holder will be responsible for ensuring that effective infrastructure monitoring is in place. The post holder will contribute to technical discussions for architectural configuration, security, and infrastructure to ensure best practice solutions for the Group are in place, fit for purpose for the Group. The post holder will … to ensure that all risks and issues relating to ICT infrastructure are fully documented, risk assessments undertaken and recorded on the Group's risk management systems as well as the departmental risk register. The post holder will contribute to the allocation of IP Subnets, Virtual Local Area Networks (VLANS … fabric throughout the Group's LAN. The post holder will be responsible for ensuring that all network infrastructure elements have appropriate patch and software management applied to them. The post holder will be required to physically configure and install infrastructure components, this will include cabling and patching. About us more »