6 of 6 Configuration Management Jobs in the City of London

Agreement (SLA) * Successfully follow the agreed ITIL processes and procedures, whilst continually reviewing to find improvements to the current incident and service request processes * Management of difficult situations with the business in a timely fashion, communicating in a clear and effective manner * A strong IT Service management background … managing and measuring ITIL processes such as SLA's, Incident, Change Management, Problem management, Asset and Configuration Management and IT Service reporting. Technical Support Engineer/1st/2nd Line Support Engineer Attributes/Skills: * Experience working with Condeco would be highly beneficial * Working knowledge ...

perfect environment for you. Tech Stack Cloud: AWS (EC2, RDS, S3, IAM, Lambda, CloudWatch) Containerisation & Orchestration: Docker, Kubernetes (EKS) Infrastructure as Code: Terraform Configuration Management: Ansible Monitoring & Observability: Prometheus, Grafana, ELK Stack CI/CD: GitHub Actions Scripting & Automation: Python, Bash or Go What You’ll Be Doing ...

closely with internal teams and suppliers. Key Responsibilities Deliver Level 2 and Level 3 application support Troubleshoot and resolve complex incidents and issues Implement configuration changes, upgrades, and enhancements Manage application and infrastructure patching Coordinate with third-party vendors on maintenance and upgrades Support security, compliance, and data protection … Contribute to application roadmaps and planning Deliver user training where required Essential Experience Proven experience in application support (L2/L3) Experience with service management systems and processes Strong knowledge of configuration management, patching, and application security Experience in a customer-facing IT support role Ability ...

Azure migration• Define architecture standards, security policies, and governance frameworks• Lead ISO27001 compliance and Cyber Essentials Plus readiness• Establish infrastructure lifecycle, change, and configuration management (CMDB)• Lead and develop a small infrastructure team• Provide clear reporting on risk, resilience, and progress to senior stakeholders Key Requirements • Strong background ...

artefacts including HLD, LLD, scope of works, and integration documentation Ensure alignment with Enterprise Architecture guardrails and solution patterns Support integration, testing, troubleshooting, and configuration management Act as technical authority within design governance and design authority forums Mentor team members and contribute to design best practices and thought ...

ITSM Analyst - London - Service Management or IT Operations - 1 day a week on site. We're looking for 3 x ITSM Analysts who are confident working across both data and operational environments. You'll be a strong fit or this role if you have: At least two years' experience … working in or alongside Service Desk, Service Management, or IT Operations teams. Practical knowledge of ITSM processes, including Incident, Problem, Change, Request Fulfilment, and Asset or Configuration Management. Strong analytical skills, with confidence using reporting tools, spreadsheets, or BI platforms. Clear communication skills, able to explain complex service ...