2 of 2 Contact Management Jobs

BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering … a fast-paced, evolving environment Strong interpersonal skills and relationship-building ability Preferred Qualifications: 1+ year of experience in customer service, sales, technical support, or administrative roles in a contact center Experience in state or federal work environments COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. … with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER: At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI More ❯

approaches to drive key deals, addressing and overcoming challenges, as well as effective networking, deal-closing, and after-sales management. Supply accurate and timely sales forecasts using SalesForce, including contact management & accuracy. Promote the full Wholesale, and the wider BT product and capability portfolio. Works cross-functionally across the organisation to leverage subject matter expertise and other stakeholders … help to drive opportunities to close. The skills you'll need Business Strategy Market Analysis Customer Relationship Management Decision Making Commercial Acumen Business Development What we would like to see on your CV Influences, develop, drive and motivate sales both tactically and strategically Ability to deliver on business objectives and stretching sales targets Build trusting relationships at all levels More ❯