6 of 6 Contact Management Jobs

with the customer on a daily basis as required, to ensure currency for specific areas of responsibility and provides a simplified weekly update. Provides analysis, process recommendations, and performs management support. Performs problem solving via coordination for forward deployed TARP Reps, eRMS monitoring/activity assignment management, including deployments, task order/cost proposal management, subcontract management, training plan management, SITSUM preparation, Marine Corps Command liaison including special reporting, operations management meeting agenda/facilitation. Participates in TARP Field Team Brief Presentations, VTCs/phone calls as requested/needed. Provides support for Mobile Node Operations (set up, operations, ATAC coordination, compliance with local country laws, and reporting), travel controls and management, warehouse … lease management plus related packaging and container supplies management and overseas personnel contact management. Position Requirements: SECRET Clearance Minimum of Bachelor's degree. 15 years' of related work experience that must include program manager duties in supply systems and/or logistics programs. Must be able to manage a program with approximately 60 personnel in a fluid More ❯

knowledge regarding vehicles, pricing, specifications, and technical data. Evaluate used vans and perform technical assessments on part-exchange vehicles. Oversee customer leads through the entire sales process, from initial contact to delivery. Maintain an organised contact management system to ensure all leads are fully utilised. Monitor customer satisfaction and introduces improvements where necessary. Communicate clearly, consistently, and … this Local Business Development Manager vacancy is of interest, and you feel you have the necessary experience or know somebody that is looking for a new challenge - get in contact with Tom Wharton today to find out more information! We are the UK's leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please get More ❯

within the region may be required, along with occasional attendance at events outside normal working hours (with time off in lieu). Your projects will include: Developing a new Contact Management System (CMS) and managing the decommissioning of the existing legacy system. Overseeing implementation and enhancement of a Microsoft 365 Business Central accounting system, including changes to the … fixed asset register. Managing the deployment of a property management platform (Fixflo). Delivering a new corporate website. Key Responsibilities: Define project scope, objectives, and success criteria. Create detailed project plans, timelines, and budgets. Maintain all project documentation and governance processes. Lead and motivate project teams to deliver against goals. Identify and manage risks, issues, and dependencies. Oversee change … management, milestones, and quality controls. Communicate effectively with stakeholders at all levels. Track performance against timelines, budgets, and outcomes. Provide clear, accurate reporting to senior stakeholders. Ensure project outcomes are achieved and benefits realised. Facilitate lessons-learned sessions to improve future delivery. What You’ll Bring A degree in IT, Business Management, or a related field. A recognised More ❯

team of Information Specialists in providing high-quality service to the public regarding federal government programs and services. The successful candidate will ensure efficient and effective operations within the contact center, overseeing the resolution of inquiries and the application of best practices in customer service. Key Responsibilities: What you will do: Supervise and lead a team of Information Specialists … accuracy, and customer satisfaction. Develop and implement training programs to enhance the skills and knowledge of Information Specialists, ensuring they are equipped to handle complex inquiries. Utilize CRM and contact management systems to track performance metrics and generate reports for continuous improvement. Address escalated issues and complex inquiries, providing solutions and feedback to improve first-contact resolution … rates. Collaborate with other supervisors and management to streamline processes and improve service delivery. Ensure adherence to protocols for handling confidential information, maintaining the highest standards of data security and privacy. Foster a positive and collaborative work environment that encourages professional growth and high performance. We are looking for someone with the following qualifications: Bachelor's degree in a More ❯

and payment requirements in PURS (DEVCOM Purchase Requisition System). Responsible for updating labor category changes while ensuring employees align correctly to reduce any labor tracking errors in CMS (Contact Management System). Create and update projects as directed by stakeholders and/or customers and assign WBS to the correct projects in PPM (Project Portfolio Management). Coordinate with all stakeholders and/or customers for Budget entries for FIRE data. Work with RM (Resource Management) to add funding to DTS or Cross-Org funding. Provide any ad hoc planning/reporting as needed. Ensure WBS' are added in ATAAPS and cleaned up as needed. Qualifications Bachelor's degree in related field required. Additional More ❯