Technical Writer
Reading, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Verizon
What you’ll be doing... The Technical Writer - Consultant Instructional Designer is responsible for authoring, evaluating and managing internal performance support content that provides our front-end teams with the information they need to reference on the job at Verizon Connect. You will be working independently to complete requests … and projects (new content, modifications etc.) and working with peers and stakeholders. This role is vital to the daily strategic operation of the business, ensuring the most current and relevant content is available to users at the time of need. Authoring performance support materials that provide information to … backend Verizon Connect teams including products and features, hardware guides, sales processes, service processes, troubleshooting, policies and other internal guides. Inputting and maintaining all content in the appropriate location in the site hierarchy. Appropriately tagging content with metadata to improve search/findability. Collaborating with stakeholders to develop more »
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