Select how often (in days) to receive an alert: Process Improvement Senior Manager (Program Nova) Process Improvement Senior Manager (Program Nova) Haddenham (UK), Hunt Valley (US) - hybrid model Position Overview Working as a member of the Program team under the general supervision of the Global Process Owner … the primary purpose of this role is to work as a business partner to provide leadership, direction and functional expertise to establish and execute a data driven approach to continuousimprovement, delivering a large-scale program and creating a world-class high-performance organization. The Process Improvement Senior Manager is responsible for driving efficiency improvements … excellence to drive efficiency improvements within the assigned process domain (Payroll, Time Management or Benefits). • In collaboration with business leaders develop and execute a data driven approach to continuousimprovement utilizing impactful measures and dashboarding that unlock ongoing operational efficiency • Provide structure & governance to ensure flawless execution of the work and delivery of hard target results More ❯
Bourne End, Buckinghamshire, United Kingdom Hybrid / WFH Options
Ziff Davis, LLC
customer needs. Identify and evaluate emerging digital technologies and trends, proposing innovative solutions to enhance customer experience, operational efficiency, and business growth. Drive a culture of innovation, experimentation, and continuousimprovement within the digital development team. 2. Product & Platform Development: Oversee the end-to-end lifecycle of all digital products and platforms, including websites, mobile applications, and … projects or technologies. 6. Performance & Analytics: Define and track key performance indicators (KPIs) for all digital products and initiatives. Utilise data analytics to monitor performance, identify areas for improvement, and demonstrate ROI of digital investments. Implement A/B testing and other optimization strategies to continuously enhance user engagement and conversion rates. 7. Budget & Resource Management: Manage the More ❯
Capacity Planning & Service Quality: Own service performance metrics and embed proactive capacity planning across infrastructure and services. • Proactive Issue Resolution: Lead root-cause analysis, implement preventive controls, and champion continuous service improvement. • Service Management Governance: Oversee ITIL processes and support internal audits with robust systems and policies. • Incident & Change Leadership: Manage incidents and changes efficiently, providing strategic oversight on … principles. • Supplier & Contract Management: Oversee MSPs, cloud, and hardware partners, ensuring value-for-money and service excellence. • Asset & Licensing Management: Maintain accurate software and hardware inventories, optimising licensing models. • ContinuousImprovement: Champion automation, self-service, and data-driven reporting to enhance service delivery. • Leadership & Culture: Mentor a multi-disciplinary team, foster psychological safety, and act as a … or SAFe Agilist. Leadership & Communication • Gravitas to influence regulators and auditors. • Exceptional stakeholder management and communication skills. • Commercial acumen for budgeting, vendor negotiation, and TCO optimisation. • A data-driven, continuous-improvement mindset with a passion for mentoring high-performing teams. Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance More ❯
Capacity Planning & Service Quality: Own service performance metrics and embed proactive capacity planning across infrastructure and services. • Proactive Issue Resolution: Lead root-cause analysis, implement preventive controls, and champion continuous service improvement. • Service Management Governance: Oversee ITIL processes and support internal audits with robust systems and policies. • Incident & Change Leadership: Manage incidents and changes efficiently, providing strategic oversight on … principles. • Supplier & Contract Management: Oversee MSPs, cloud, and hardware partners, ensuring value-for-money and service excellence. • Asset & Licensing Management: Maintain accurate software and hardware inventories, optimising licensing models. • ContinuousImprovement: Champion automation, self-service, and data-driven reporting to enhance service delivery. • Leadership & Culture: Mentor a multi-disciplinary team, foster psychological safety, and act as a … or SAFe Agilist. Leadership & Communication • Gravitas to influence regulators and auditors. • Exceptional stakeholder management and communication skills. • Commercial acumen for budgeting, vendor negotiation, and TCO optimisation. • A data-driven, continuous-improvement mindset with a passion for mentoring high-performing teams. Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance More ❯
Gibraltar, Buckinghamshire, United Kingdom Hybrid / WFH Options
Grosvenor Casinos Limited
priorities that drive revenue growth, customer engagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement, and ensure a compelling player experience Lead the communication of the Bingo product strategy and roadmap across the business, showcasing progress and the value delivered to customers and stakeholders … to manage stakeholders at all levels Adept at communicating across technical and non-technical teams, tailoring messaging appropriately Resilient, adaptable, and performance-focused, with a bias for action and continuousimprovement Additional Information You're probably wondering outside of a fun, exciting and varied role - what else do you get? You'll get a fantastic salary combined More ❯
Caldecotte, Milton Keynes, Buckinghamshire, England, United Kingdom
Connells Group HQ
Work with the Head of Engineering to ensure that the business area has the right engineering capability within the agile teams to meet the demands of the business. Drive continuousimprovement in our technology, processes and ways of working. Ensure that the technology to support the business area(s) is cost effective. Manage the costs identifying where More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Allica Bank Limited
teams to help shape features from design through to deployment. You'll have the chance to grow your technical skills, adopt best practices, and contribute to a culture of continuousimprovement and knowledge sharing. Key Responsibilities Cross-Functional Skills Architectural Decision: Support Lead and Senior engineers for the creation of RFCs (Request for Comments) and ADR (Architectural … across frontend technologies. Security & Risk Management: Support Lead and Senior engineers in maintaining Threat Models for any domain changes, ensuring security and risk are at the forefront of development. ContinuousImprovement: Engage in continuous learning and improvement within your Community of Practice . Adopt best practices and innovation. Team Collaboration: Engage in smooth collaboration More ❯
data tickets in line with SLAs. Oversee job category management and make adjustments at client request. Conduct regular audits to ensure rate data accuracy. Lead change governance processes and continuousimprovement initiatives. Provide insights and reports on rate data trends and performance. Identify risks and drive resolution strategies across the business. The Candidate Proven experience managing complex … data sets, ideally within recruitment, vendor-neutral MSP, payroll, or finance environments. Demonstrated team leadership and process improvement experience. Strong understanding of rate governance and compliance within large-scale recruitment operations. Excellent analytical and data management capabilities. Proficient in Microsoft Office (especially Excel). Comfortable working with platforms such as Monday.com, Volti4, HubSpot, Prism, and CR.net. Familiarity with More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
work with modern packaging technologies and follow best practices to meet the needs of our customers, maintaining high quality and compatibility standards. From scripting and testing to process improvement and documentation, your input will directly influence our project success. Your responsibilities will include: Packaging applications to … agreed formats (MSIX, MSI, App-V) in line with customer standards Ensuring compatibility across environments and meeting defined quality benchmarks Collaborating within Agile/Scrum teams and contributing to continuousimprovement Using PowerShell and scripting tools to automate and streamline processes Supporting deployment using MECM/Intune and understanding full application lifecycle Documenting processes and solutions to More ❯
document detailed service designs, including service blueprints, process flows, and user journeys. Stakeholder Collaboration: Engage with stakeholders to gather requirements, understand business needs, and ensure alignment with service design. ContinuousImprovement: Identify opportunities for service improvement and implement changes to enhance service quality and efficiency. User Experience: Focus on creating a positive user experience by More ❯
Marlow, Buckinghamshire, South East, United Kingdom
Bucks & Berks Recruitment PLC
Ensure compliance with IT policies, data governance, and security standards Lead incident and problem resolution efforts for business-critical applications Develop and maintain system documentation, architecture diagrams, and SOPs ContinuousImprovement: Identify opportunities to improve the service desk process and help drive efficiency, including suggesting automation or tools to enhance user support and incident resolution Skills/… AWS, or Google Cloud Familiarity with Agile/Scrum methodologies Excellent communication, analytical, and stakeholder engagement skills A proactive and solutions-focused mindset with a keen eye for improvement Why Join Blue Sky? Work with a global team at the forefront of the container leasing industry Contribute to impactful IT projects that drive business performance Enjoy a collaborative More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Pulse IT Recruitment Ltd
Work with mobile device management (Android, iOS) Ensure proactive monitoring and remediation using RMM and ITSM platforms Mentor 1st/2nd line engineers, assist with documentation, and contribute to continuousimprovement Adhere to SLAs, prioritise effectively, and communicate clearly with end-users and stakeholders About You You are a proactive problem solver with a passion for technology More ❯
Employment Type: Full-Time
Salary: £28,000 - £50,000 per annum, Negotiable, Inc benefits
Milton Keynes, Buckinghamshire, England, United Kingdom
NET Recruit
Portfolio teams to roll out system enhancements and global updates aligned with development cycles Driving governance through formal change control processes, including chairing change boards, overseeing approvals, and championing continuousimprovement Spotting inefficiencies in current tools and processes, implementing changes to enhance team productivity and data reliability Managing a team of Change Control Executives, monitoring ticket queues More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Dandara
approach with an eye for detail whilst not losing sight of the big picture. Ability to work independently and with others. Extremely organised with strong time-management skills. A continuousimprovement mentality. Experienced working with Microsoft applications and COINs. An eagerness to learn and progress. What we will offer you Up to £75,000 subject to experience More ❯
DevOps practices, CI/CD pipelines, and tools like Git, PHPUnit, or PyTest Strong communication and stakeholder engagement skills, with the ability to influence and collaborate across teams A continuousimprovement mindset and a passion for staying ahead of emerging technologies Diversity, Inclusion & Belonging We're a Times Top 50 Employer for Gender Equality. We're endorsed More ❯
Conduct market research and user feedback sessions to inform product decisions. Oversee product development from concept through launch and iteration. Monitor product performance using KPIs and analytics, and drive continuous improvement. Act as the product owner in Agile ceremonies, including sprint planning and backlog grooming. What you'll need to succeed Proven experience as a Product Manager in an More ❯
Conduct market research and user feedback sessions to inform product decisions. Oversee product development from concept through launch and iteration. Monitor product performance using KPIs and analytics, and drive continuous improvement. Act as the product owner in Agile ceremonies, including sprint planning and backlog grooming. What you'll need to succeed Proven experience as a Product Manager in an More ❯
progress summaries highlighting milestones, blockers, and KPIs. Maintain accurate and well-organised documentation, distinguishing clearly between internal and client-facing materials. Conduct post-project reviews, gathering feedback to support continuous improvement. Required Qualifications and Experience Essential A recognised Project Management qualification (e.g. PRINCE2, PMP). Strong track record of successfully delivering multiple concurrent IT infrastructure projects. Exceptional organisational skills More ❯
Milton Keynes, Buckinghamshire, UK Hybrid / WFH Options
Yusen logistics
to forge better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company were dedicated to a culture of continuousimprovement, ensuring everyone who works with us is committed, connected and creative in making us the worlds preferred choice. Are you an aspiring Business Architect and want … the Business Architecture team and wider Change & Transformation communities -Create and maintain comprehensive documentation for Business Architecture -Communicate technical decisions to non-technical stakeholders -Identify areas for process improvement and recommend solutions -Contribute to the proactive assessment and enhancement proposals of existing Business Architecture Knowledge, skills and experience: -As a developmental role, previous Business Architect or Analysis experience … analytical skills with the ability to think conceptually and abstract -Able to connect and communicate across different organisational levels -Exhibits commitment, reliability, honesty, teamwork and accountability -Proactively engage in continuous learning, creativity and problem-solving initiatives We thank all applicants for their interest, however, only those under consideration will be contacted. Yusen Logistics is an equal opportunities employer, who More ❯
Management o E-Mail security o Web Application Firewall o Cyber Incident Management (CERT) · Manage & maintain steady state global delivery operations (Green) · Manage Operational/delivery issues & escalations · Ensure continuous communication & coordination with client in the event of issue/escalation · Ensure SLA/SLO attainment & process compliance along with high customer satisfaction · Act as first point of escalation … requirements, identifying business opportunities, providing guidance and support · Monitor delivery health and process adherences, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level · Ensure continuous communication & coordination with clients · Ensure positive client satisfaction and client relationship is maintained for service delivery Financial Management · Support Delivery Head to determine, monitor, and review project financials include … strategic & critical projects/deliveries simultaneously · Effective interpersonal, Coaching, team building and communication skills. · Ability to run/coordinate meetings, major incident calls and communicate with customers. · Desire for continuousimprovement and ownership skills · Ability to communicate complex technology to no tech audience in a simple and precise manner. · Quick learner, while working outside the area of More ❯
Mail security o Web Application Firewall o Cyber Incident Management (CERT) Delivery Operations & Excellence: Manage & maintain steady state global delivery operations (Green) Manage Operational/delivery issues & escalations Ensure continuous communication & coordination with client in the event of issue/escalation Ensure SLA/SLO attainment & process compliance along with high customer satisfaction Act as first point of escalation … requirements, identifying business opportunities, providing guidance and support Monitor delivery health and process adherences, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level Ensure continuous communication & coordination with clients Ensure positive client satisfaction and client relationship is maintained for service delivery Financial Management Support Delivery Head to determine, monitor, and review project financials include … strategic & critical projects/deliveries simultaneously Effective interpersonal, Coaching, team building and communication skills. Ability to run/coordinate meetings, major incident calls and communicate with customers. Desire for continuousimprovement and ownership skills Ability to communicate complex technology to no tech audience in a simple and precise manner. Quick learner, while working outside the area of More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Gravitas Recruitment Group (Global) Ltd
well as an ability to manage stakeholders at all levels Desirable skills: Finance background or having experience working on a finance system Experience of finance implementations or process improvement Experience working in a Higher Education setting Reporting into the Financial Systems and Data Manager you will be responsible for analysing data in the existing financial and associated business … long-term security Professional Development: Opportunities to develop your skills and progress your career within a supportive and forward-thinking organisation Collaborative Culture: Join a team committed to innovation, continuousimprovement, and delivering excellent service to students and staff alike Interview Date: 11th-12th June More ❯
Monday 2 June 2025 at 00:00 Expires Sunday 15 June 2025 at 23:59 Thalia Waste Management is recruiting for a Data Analyst to support performance reporting and continuousimprovement across our Isle of Wight operations. This role is responsible for collecting, validating, analysing, and presenting data to support the delivery of contract objectives and compliance … using spreadsheets, databases, and reporting systems. Ensure the accuracy and quality of performance data to meet internal and external reporting requirements. Analyse performance trends and identify areas for improvement, providing reports to managers and other stakeholders. Support statutory and contractual reporting, including key performance indicators (KPIs) and service compliance. Work with operational and compliance teams to support performance … improvement activity. Assist in the preparation of internal reports and dashboards, ensuring data is clearly presented and accessible. Essential Skills and Experience: Strong IT skills, particularly Microsoft Excel (including data handling and presentation). Good analytical and problem-solving skills with strong attention to detail. Experience working with large datasets or operational performance data (desirable). Effective communication More ❯
Amersham, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
a bold digital transformation. As part of a high-performing operations team, you'll help modernise enterprise IT systems across multiple business units, driving service reliability, operational excellence, and continuous improvement. If you're someone who thrives on solving complex problems, enjoys working with both business and tech stakeholders, and wants to make a tangible impact across a global … daily operations, respond to incidents, and manage escalations across enterprise IT systems. Produce insightful reports and dashboards using tools like Excel and Power BI. Identify opportunities for operational improvement and drive small-scale initiatives. Document internal procedures and develop training materials to support knowledge sharing. Work closely with vendors, managing service reviews and ensuring SLAs are met. What More ❯
multiple regions and departments on a global scale. This leadership role ensures that processes are standardized, efficient, and aligned with the company's strategic goals. The GPO will drive continuousimprovement initiatives, implement best practices, and maintain compliance with international regulations. They will work closely with cross-functional teams to manage the end-to-end process, implement … The GPO plays a critical role in enhancing operational efficiency, reducing costs, and improving the overall business process experience for both internal stakeholders and customers. MAIN RESPONSIBILITIES: Process Improvement and Management Initiates process and system changes and enhancements; works with the operations teams and other cross-functional business partners to prioritize process and system improvement initiatives … and attendance policies. Collaborate with cross-functional teams, including IT, Finance, and operations, to ensure seamless system implementation and functionality of new systems. Develop global time and attendance Improvement roadmap with prioritization and impact. Establishes framework, structure, and processes to stabilize and sustain outcomes and delivery post-launch, collaborating with and gaining cross-functional partnership to enable and More ❯