1 to 25 of 27 Continuous Improvement Jobs in Cheltenham

Director of Customer Service

Hiring Organisation
Alexander Rhodes Associates Ltd
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

Product Manager - LCP AI

Hiring Organisation
Lemongrass
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
with companies to drive their digital transformation journeys, enabling them to unlock the full potential of their SAP investments. We do this with our continuous innovation, automation, migration and operation, delivered on the world's most comprehensive cloud platforms – AWS, Azure and GCP and SAP Cloud ERP. We have … support go-to-market content and messaging Metrics & Outcomes Define and track KPIs for adoption, automation impact, AI model usage, and user satisfaction Drive continuous improvement based on feedback, telemetry, and post-launch learning Qualifications:: Required 5+ years in product management or solution ownership in enterprise software ...

Support Technician

Hiring Organisation
Akixi
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
will play a crucial role in maintaining our reputation for excellence by diagnosing and fixing technical issues, mentoring junior colleagues, and supporting the continuous improvement of our products. Key Responsibilities Provide 1st and 2nd line technical support for cloud communication platforms, hosted IP telephony systems, and associated … before they impact customers. Maintain compliance with internal processes, security policies, and industry standards (e.g., ISO 27001, HIPAA). Continuously contribute to process improvement, suggesting ways to enhance efficiency and customer satisfaction. Required Skills & Experience Education to NQF Level 3/4 in a computing-related discipline (e.g. ...

Systems & Supplier Quality Engineer

Hiring Organisation
LORD SEARCH & SELECTION
Location
Cheltenham, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
£50,000
This is an excellent opportunity for a Quality professional to take ownership of their Quality Management System and Supplier Quality processes, driving performance and continuous improvement across the business. Key Responsibilities: Manage and maintain the Quality Management System, ensuring procedures, processes, and audits are effective and compliant. … Lead supplier quality assurance activities, including audits, performance monitoring, and improvement initiatives. Support APQP, Lean improvement events, and resolution of customer and supplier quality issues. Monitor, report, and drive improvements against key Quality KPIs. Collaborate across teams to ensure compliance with safety, environmental, and regulatory standards. ...

Senior Cost Engineer

Hiring Organisation
nLighten
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
closely with Project Managers, Regional Delivery Leads, and other Cost Managers. Interact with planning teams to profile costs and ensure accurate financial forecasting. Support continuous improvement of cost management processes and documentation. Travel as required to project sites to validate data and align with local teams. What ...

Engagement Lead - Supply Chain Professional Services (EMEA)

Hiring Organisation
Optilogic
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
Proactively identify, assess, and manage potential risks and issues, ensuring that corrective actions are taken to keep projects on track and meet client expectations. Continuous Improvement: Stay current on industry trends, supply chain best practices, and new technologies. Contribute to the development of methodologies, tools, and processes ...

Senior Software Support Analyst

Hiring Organisation
ECS Resource Group Ltd
Location
Cheltenham, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £45000/annum
user experience-making sure our business systems remain efficient, intuitive, and aligned to operational needs. Key Responsibilities Application Support & Maintenance Incident, Problem & Change Management Continuous Improvement & Collaboration Integration & Data Management About You 5+ years' experience in software/application support with strong focus on databases and integrations. ...

Application Support Engineer

Hiring Organisation
itecopeople
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week) Rate: £500 - £600 per day Clearance: Active ...

Application Support Engineer

Hiring Organisation
itecopeople
Location
Cheltenham, Gloucestershire, United Kingdom
Employment Type
Contract
Contract Rate
£500 - £600/day
support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week) Rate: £500 - £600 per day Clearance: Active ...

Software Engineer

Hiring Organisation
Digital Waffle
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
Opportunity to shape tooling, workflow, and engineering standards Clear progression path into Technical Lead Collaborative culture with a focus on high-quality engineering and continuous improvement If you're a hands-on engineer who enjoys building scalable backend systems, working cloud-first, and embracing AI-assisted development ...

Head of Commercial Project & Portfolio Management

Hiring Organisation
ZEISS Group
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
they meet business objectives, quality standards, regulatory requirements, and timelines Developing a team of project managers and fostering a culture of accountability, collaboration, and continuous improvement Responsibilities include maintaining a comprehensive portfolio view for tracking, reporting, and performance insights to support strategic decision-making Required Knowledge & Experience ...

Project Manager

Hiring Organisation
First Point Group
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
technical deliverables, progress reports, and stakeholder presentations. Contribute to proposal development and bid activities, offering project management expertise for public and commercial tenders. Drive continuous improvement by capturing lessons learned and implementing best practices to enhance efficiency and effectiveness. Required Qualifications 5+ years of programme or project ...

Senior Consultant

Hiring Organisation
Searchability NS&D
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
stakeholders, translating mission requirements into actionable change and delivery plans. Support business change activities, from stakeholder engagement and impact assessment to benefits realisation and continuous improvement. Lead or contribute to delivery planning, risk management, and project controls across complex multi-stakeholder environments. Collaborate within cross-disciplinary teams — spanning digital ...

Specialist, Contracts and Purchasing

Hiring Organisation
BDO
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
times, milestones, savings, renewals due, risks, and compliance indicators. Maintain a central artefact set (SOWs, approvals, risk assessments) accessible to programme leadership and audits. Continuous improvement Contribute to the A&A Programmes procurement playbooks, templates, and checklists; share lessons learned with the Global Vendors & Contracts to improve ...

Infrastructure Engineer

Hiring Organisation
Computer Network Defence Ltd (CND)
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
maintaining system health, resolving technical issues, and supporting infrastructure deployments. This is a dynamic position ideal for someone passionate about automation, cloud technologies, and continuous improvement. Key Responsibilities Prioritise and resolve support requests from users. Manage IT assets and support onboarding/offboarding processes. Monitor system health and optimise ...

Data Analyst Apprentice

Hiring Organisation
KOHLER MIRA LIMITED
Location
Cromwell Road, Cheltenham, England
Employment Type
Higher Apprenticeship
Salary
£17,000 a year
packed, and distributed from our warehouse. Some areas within the Supply Chain that you would experience are (but not limited to) Purchasing, Material Control, Continuous Improvement, Logistics and Warehousing. Marketing: In the marketing rotation you will be part of a high-performing team that manages all aspects … service introductions, resource optimisation for our Service Engineers and our Contact Centre teams, and analysis on product failures and customer issues, working with our Continuous Product Development team so that we can drive improvements in reliability and performance of our products. Throughout each of the placements you will have ...

Cyber Operations Lead

Hiring Organisation
Searchability NS&D
Location
Cheltenham, Gloucestershire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £65,000 per annum
emerging cyber talent. The Benefits: Professional development opportunities including certifications and training Clear scope for leadership, mentoring, and strategic influence Supportive environment that encourages continuous improvement The Cyber IT Operations Lead Role: As Cyber IT Operations Lead, you will take ownership of operational cybersecurity, policies, and risk ...

DevOps Engineer/Systems Admin-Linux-LAMP- Higher Education

Hiring Organisation
Morson Edge (Technology)
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
Collaborate with engineers, developers, and operational teams to deliver high-quality services. Provide customer support and record activities in service management tools. Contribute to continuous improvement of processes and tooling. Full perm role including organisation benefits (Excellent pension) Fully remote with the need to come on site ...

Customer Success Manager

Hiring Organisation
Aveni
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
internal strategy and product development Use Data to Guide Success: Track account health, customer satisfaction, and adoption metrics Prepare insights and reports to support continuous improvement What You Bring Required: Experience in Customer Success, Account Management, or Client Services Proven ability to build strong client relationships Excellent ...

Dynamics 365 CE Technical Consultant

Hiring Organisation
Adapt 365
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
JSON). Experience with enterprise CRM systems and complex project delivery. Excellent customer engagement and stakeholder management skills. A passion for quality, collaboration, and continuous improvement. If the above opportunity is of interest, and you have the experience required, apply via this post and I will be in touch ...

Infrastructure Engineer

Hiring Organisation
NSD
Location
Cheltenham, Gloucestershire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
system reliability and maintaining robust documentation. You will work both independently and as part of a wider technical team, contributing to operational excellence and continuous improvement. Infrastructure Engineer Essential Skills Strong background in system administration and infrastructure support Experience delivering IT infrastructure projects Networking expertise across vendors such ...

Operations Project Manager

Hiring Organisation
YunoJuno
Location
Cheltenham, England, United Kingdom
/CPIM/CSCP or similar. Experience with D365 Advanced Warehousing (WHS) and Production Control. Prior industrial/engineering sector experience and lean/continuous improvement exposure. Familiarity with Power Platform for operational digitisation (e.g., mobile apps). Big 4 consulting experience. ...

Product Designer

Hiring Organisation
rmg digital
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
closely with product, engineering, and research teams Deliver thoughtful, user-centred design solutions across web and mobile Contribute to a culture of experimentation and continuous improvement Champion a user-centred mindset throughout the product development lifecycle Work across multiple projects simultaneously, managing priorities effectively Requirements Strong background ...

PHP Developer

Hiring Organisation
IMT Resourcing Solutions
Location
Cheltenham, Gloucestershire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£300 - £375 per day
across Statamic, WordPress and occasionally Shopify Develop custom themes, components and reusable modules Deliver clean, accessible front-end code (HTML, CSS, JavaScript) Contribute to continuous improvement of development workflows and tooling Work efficiently within an existing project team while managing your own workload independently You’ll work ...

Senior Principal Offensive Security Engineer

Hiring Organisation
Oracle
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
testing, red-teaming, and security tool development. We ensure the security of the software and hardware that runs our cloud infrastructure and strive for continuous improvement. The OCI Offensive Security group works as a team. We don't fit people into predefined roles. We bring together the right people … testing, red-teaming, and security tool development. We ensure the security of the software and hardware that runs our cloud infrastructure and strive for continuous improvement. The OCI Offensive Security group works as a team. We don't fit people into predefined roles. We bring together the right people ...