Technical Account Manager
- Hiring Organisation
- Jobleads-UK
- Location
- Cheltenham, England, United Kingdom
CISO/senior IT leadership. Deliver reactive technical support via tickets (troubleshooting, investigation support, remediation guidance). Deliver proactive technical expertise and drive continuous improvement (Tier A included): posture and coverage advisory, tuning/noise reduction, cost/retention optimisation, automation uplift. Own technical deliverables: automation/… trusted advisor , owning the technical customer relationship Experience balancing reactive support (tickets, troubleshooting) and proactive improvement Capability to deliver continuous improvement initiatives (tuning, optimisation, automation) Experience creating technical deliverables (playbooks, dashboards, analytics, reports) Knowledge of defensive security domains (pentest, IR, EASM, DLP, tabletop exercises) Ability ...