16 of 16 Continuous Improvement Jobs in Cheltenham

smooth operation of our IT systems and delivering outstanding service to our users. You’ll play a key role in maintaining high service availability, resolving complex problems, and driving continuous improvement across the IT function. What You’ll Be Doing: Incident and Request Management • Handle incidents and service requests escalated from First Line Support. • Diagnose, troubleshoot, and … specialist groups, or suppliers. • Ensure compliance with IT policies, security standards, and data protection regulations. • Help train First Line Support Analysts by sharing knowledge and best practices. Teamwork and Continuous Improvement • Work collaboratively with colleagues across IT to ensure seamless support for end users. • Share knowledge with the wider team to improve overall service desk capability. • Identify … opportunities to improve processes, reduce repeat incidents, and enhance the user experience. • Participate in service reviews and contribute to IT improvement initiatives. • Apply familiarity with the ITIL framework, including incident, service request, change, and problem management. About You • Strong knowledge of Microsoft 365, especially Teams, Outlook, SharePoint, and OneDrive • Experience supporting Windows 10/11 and Microsoft Endpoint More ❯

including RBAC, Key Vault, and managed identities Conduct testing, troubleshooting, and performance tuning to meet quality and compliance standards Stay up to date with Azure advancements and contribute to continuous improvement initiatives Essential Skills & Experience Proven hands-on experience developing solutions using Microsoft Azure Proficiency in one or more programming languages ( C#, .NET, Python, Node.js ) Strong knowledge … architects, and DevOps specialists in a supportive environment Hybrid flexibility: Combine remote working with on-site collaboration as needed Professional development: Access to certifications, mentoring, and training to support continuous learning Empowered environment: Autonomy to innovate, make decisions, and shape technical approaches Career growth: Clear opportunities for progression into senior engineering, architecture, or leadership roles More ❯

requires strong stakeholder engagement capabilities, excellent analytical skills, and experience in both Agile and Waterfall project environments. Key Responsibilities: Analyse existing business processes and operations, identifying areas for improvement using appropriate tools and techniques. Facilitate workshops and stakeholder sessions to gather requirements and drive engagement. Define and document business requirements, ensuring traceability and alignment with strategic objectives. Prepare … ensuring minimal disruption and maximum adoption. Apply business change and transformation methodologies to guide stakeholders through change initiatives. Deliver solutions using Agile and/or Waterfall methodologies, contributing to continuous improvement and lessons learned. Collaborate with delivery teams and third-party suppliers to ensure successful implementation within agreed timelines and quality standards. Maintain baseline performance measures and … dynamic environment. Strong problem-solving mindset with the ability to handle multiple priorities under pressure. Emotionally intelligent with the ability to adapt communication styles to diverse audiences. Committed to continuous development, high standards, and professional integrity. Comfortable presenting ideas and insights to senior stakeholders and clients. This role offers an exciting opportunity to contribute to impactful transformation initiatives across More ❯

designs. Guide the development team in best practices for software architecture, ensuring adherence to industry standards and emerging trends. Stay current with Java and web technologies, driving innovation and continuous improvement in our application development practices. Provide technical leadership and mentorship to junior architects and developers, fostering a culture of excellence and knowledge sharing. Required education None More ❯

implementing effective methodologies. The successful candidate will engage with stakeholders, define requirements, and contribute to delivering business and technology transformation initiatives. Key Responsibilities Analyse business processes and identify improvement opportunities. Facilitate workshops and stakeholder engagement sessions. Define, document, and manage business requirements. Support benefits realisation and prepare project summary reports. Collaborate with senior … stakeholders on strategy, business design, and change management. Ensure traceability of requirements from initiation to delivery. Support business transition to new processes and systems. Contribute to lessons learned and continuous improvement initiatives. Skills & Experience Strong stakeholder management and communication skills. Experience facilitating workshops and managing requirements. Proficiency in Visio , JIRA , and Confluence . Knowledge of both waterfall … and agile delivery methods. Experience in business transformation and change management. Beneficial: LEAN , Six Sigma , or other process improvement methodologies. MUST be eligible for eDV CLEARANCE Personal Attributes Proven Business Analysis or equivalent delivery experience. Self-motivated, confident, and collaborative. Strong interpersonal and relationship-building skills. Ability to manage competing priorities under pressure. Emotionally intelligent with adaptable communication More ❯

of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and support business continuity. Consistently represent calm More ❯

You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week) Rate: £500 - £600 per day Clearance: Active DV clearance required Start : ASAP More ❯

a dedicated coach to support your growth Learning & Development - 5 paid training days per year + premium resources Inclusive Culture - Join a diverse team that values innovation, collaboration, and continuous improvement Competitive Package - Up to £80K DOE + comprehensive benefits including pension, private healthcare, and more Security Clearance Requirement Due to the nature of the work, SC More ❯

a trusted advisor to senior stakeholders, translating mission requirements into actionable change and delivery plans. Support business change activities, from stakeholder engagement and impact assessment to benefits realisation and continuous improvement. Lead or contribute to delivery planning, risk management, and project controls across complex multi-stakeholder environments. Collaborate within cross-disciplinary teams — spanning digital, data, and technology — to ensure More ❯

a trusted advisor to senior stakeholders, translating mission requirements into actionable change and delivery plans. Support business change activities, from stakeholder engagement and impact assessment to benefits realisation and continuous improvement. Lead or contribute to delivery planning, risk management, and project controls across complex multi-stakeholder environments. Collaborate within cross-disciplinary teams - spanning digital, data, and technology - to ensure More ❯

ensuring secure, compliant, and efficient access to critical systems and information across the business. The Role As the IDAM Specialist, you'll be responsible for the management, optimisation and continuous improvement of identity and access management systems across a global infrastructure. You'll support the organisation's digital security objectives by delivering reliable authentication, enforcing access control … GDPR. Strong analytical and problem-solving ability, with excellent documentation and communication skills. Relevant certifications (e.g. CISSP, CIAM, CISM) or equivalent experience. A proactive, collaborative approach and commitment to continuous improvement. Core Skills Identity & Access Management (IAM/IDAM) Azure Active Directory/Entra ID Role-Based Access Control (RBAC) Multi-Factor Authentication (MFA) Single Sign-On (SSO) Privileged … Directory Cloud Security (Microsoft 365/Azure) Why Join? Work within a respected global organisation investing heavily in digital transformation and cyber resilience. Opportunity to lead on IDAM improvement projects and shape access governance strategy. Flexible hybrid working environment with excellent benefits. Ongoing professional development and certification support. Collaborative, inclusive culture with a focus on innovation and security More ❯

play a key role in maintaining system health, resolving technical issues, and supporting infrastructure deployments. This is a dynamic position ideal for someone passionate about automation, cloud technologies, and continuous improvement. Key Responsibilities Prioritise and resolve support requests from users. Manage IT assets and support onboarding/offboarding processes. Monitor system health and optimise performance. Deploy updates, fixes, and More ❯

needed. Balancing agile and traditional project management to keep delivery on track. Building strong relationships with partners, stakeholders and customers. Leading and motivating cross-functional teams, driving collaboration and continuous improvement. Adapting delivery methods to suit project needs, including agile and scaled agile frameworks. Actively contributing to the wider delivery community, sharing best practice and mentoring colleagues. Main Skills More ❯

SEO optimisation, and strong calls-to-action. Collaboration & Cross-Team Support Work closely with Graphics, Marketing, and Wholesale to deliver consistent and visually strong e-commerce content. Contribute to continuous improvement by identifying site issues and recommending solutions. Skills and Experience Required Hands-on experience with Shopify (or similar e-commerce platforms). Strong attention to detail More ❯

Engineer Ready to use your engineering skills to make a real impact across our operational sites? If you're driven to deliver excellence, ensure safety, and push for continual improvement, apply today to advance your career as an Area Engineer. Join us to help create safer, smarter, and more efficient facilities for everyone. More ❯

Internal Auditor Course Understanding of ISO9001 (Quality), ISO45001 (Health & Safety), and ISO14001 (Environment) standards So what will you be doing? Supporting the QHSE Manager with daily operational compliance and continuous improvement initiatives Coordinating QHSE actions and ensuring completion across teams Maintaining and developing key documentation — including non-conformance reports, audits, procedures, and policies Managing health, safety, and … and inventories Organising training bookings and purchasing HS&E-related equipment (e.g. PPE, first aid kits) Coordinating QHSE meetings, taking minutes, and tracking actions Supporting customer and internal improvement projects across the business Performing ad-hoc administrative duties as required Helpful extras Full-time, permanent role based in the Cheltenham Head Office Opportunities for professional development and QHSE More ❯