Business Analyst
- Hiring Organisation
- Pontoon
- Location
- City, Edinburgh, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
closely with Customer Journey Managers, operational SMEs, and delivery teams to ensure solutions align with business needs. Drive end-to-end process optimisation and continuous improvement activities. Provide insights into how operational teams interact with Composer and the potential impacts of changes on business processes. Produce high … scale transformation or modernisation programmes. Previous exposure to customer journey mapping and service improvement initiatives. Knowledge of operational change, process optimisation, and continuous improvement methodologies. If you're ready to make a significant impact in the financial services industry and thrive in a dynamic environment ...