1 to 25 of 28 Continuous Improvement Jobs in Glasgow

Establishing and maintaining clear service definitions and overseeing the performance of SLAs and KPIs Conducting root cause analysis and driving corrective actions. Managing the Continuous Improvement framework—identifying opportunities, implementing enhancements, and measuring associated benefits. Maintaining and developing the team’s governance framework, including KPIs, risk management … consistent ways of working. Championing the use of technology to automate and streamline processes Identifying and implementing continuous improvement initiatives to further enhance the efficiency and effectiveness What you’ll need Proven experience in Service Management, including knowledge of best practices, enabling technologies and transition management ...

role where you will lead, mentor, and be the escalation point for a UK‐based team of five, all while shaping service quality and continuous improvement across a global enterprise. The Network team manage LAN and WAN technologies, in addition to firewall and internet access solutions. This … talented Network Engineering team Acting as the senior escalation point for complex issues Prioritising and managing BAU, Jira backlog and Agile project tasks Driving continuous improvement across processes and service delivery Collaborating with global IT teams across Cloud, Infrastructure & Security Ensuring adherence to change, security, and operational ...

executive stakeholders. This role focuses on analysing information provided by data teams, interpreting operational performance, and shaping insights that inform decision-making, process improvement, and service excellence. Key responsibilities Insight Generation & Business Analysis • Conduct in-depth analysis of operational performance using datasets provided by Data & Technology teams. • Interpret … data quality. • Contribute insight to system improvements and reporting frameworks. • Use visual collaboration tools such as Miro to support system improvement activities Continuous Improvement • Identify inefficiencies and opportunities to improve service excellence. • Support design of business cases and recommendations. Skills, Knowledge & Experience • Experience in Business ...

small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios, cyber resilience scenarios). Shape team capability, drive continuous improvement and support professionalisation of ESRMs analytical approach. Strategic and Tactical Risk Support Lead thematic/strategic risk assessments for priority business areas … activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent ...

appoint a Financial Systems Analyst into their Glasgow-based team. This is a key role supporting core finance platforms, ensuring data integrity, compliance and continuous improvement across financial operations. This position would suit someone with a grounding in finance who enjoys systems, problem solving and driving process ...

agile development team. Lead the design and delivery of automation services supporting land registration workflows. Establish delivery practices including agile ceremonies, quality gates, and continuous improvement. Design scalable, secure, and resilient solutions on the AWS cloud platform . Develop and maintain CI/CD pipelines enabling frequent and safe ...

scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical ...

work alongside degree- and PhD-qualified specialists across various technical and scientific fields. A warm, collaborative culture with a focus on quality, development, and continuous improvement. Key experience Essential Strong experience with Power BI - building, refining, and improving dashboards and reports. A solid foundation in SQL (light/medium ...

measurable growth while optimizing existing technology stacks. At flowio, we believe AI should empower teams rather than replace them, creating practical solutions that deliver continuous improvement. We are open to graduate level candidates that have a background in programming, web development and a keen interest in automation and AI. ...

Innovation & Improvement •Stay ahead of emerging technologies and security trends.•Recommend new tools and methods that improve performance or reduce cost.•Drive continuous improvement across Network and IT Security services. Communication & Collaboration •Communicate effectively with stakeholders across all levels of the business.•Take ownership ...

sessions covering advanced product features Supporting users in understanding best practice and optimising workflows Acting as a point of escalation for complex customer challenges Continuous Improvement Providing feedback to internal teams on recurring issues or gaps Creating simple documentation or video guides to support product learning Contributing ...

Content Management System (CMS), ensuring information architecture remains intuitive and up to date. Work closely with IT, digital, and external suppliers to support continuous improvement of digital channels. Lead on SEO, site search optimisation, and content performance monitoring. Develop and maintain digital content guidelines, tone of voice ...

want to replace it with: SRE principles applied to a constellation, autonomous fault handling, AI-driven anomaly detection, low toil, high data quality, and continuous improvement baked into the system. You will be one of the engineers who makes that real. What You Will Work On Autonomous ...

Strong written and verbal communication Desired: Microsoft Defender for Endpoint & E5 security suite Disk encryption & OS hardening. SCCM, Intune, Splunk Platform design, build, deployment & continuous improvement DevOps/SRE ways of working Agile environment experience Unix & macOS administration (nice to have) Candidates will be required ...

. Maintain accurate records, documentation, and reporting to support service performance. Escalate incidents and risks to the Service Desk Manager when required. Assist with continuous improvement, process adherence, and quality assurance across the team. Qualifications & Skills 1–3 years in a service desk environment; ticket management, quoting ...

testing governance. • Familiarity with KPI and SLA measurement and reporting. • Exposure to large-scale financial services environments. • Ability to drive process optimisation and continuous improvement. • Knowledge of additional automation or reporting tools (e.g., TestNG, Jenkins) IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits ...

exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider ...

translating client goals into successful digital products and services. Youll shape product vision, define roadmaps and lead multidisciplinary teams through discovery, delivery and continuous improvement. This is a senior consulting position where you will influence stakeholders, mentor teams and champion user-centred approaches across engagements. Key Responsibilities: Define ...

Glasgow. The successful candidate will report to the IT Infrastructure Lead and be responsible for supporting first line technical issues and identifying areas for continuous improvement. Alongside this, you’ll be working with QA to complete your apprenticeship in Digital Technologies – IT Support SCQF 8. Responsibilities: 1st line ...

emerging technologies and industry trends. - Optimize applications for maximum speed and scalability. - Participate in code reviews to maintain high code quality standards. - Contribute to continuous improvement by investigating alternatives and technologies. ...

processes to meet deliverables for PQP's and BETTA. • Perform all duties with a strong emphasis on health, safety, quality and environment compliance and continuous improvement and liaise across multi disciplinary engineering teams to provide end to end integrated solutions. • Contribute to training needs assessment ...

cloud architecture to identify optimisation opportunities. Provide technical leadership and mentor junior engineers. Stay current with emerging cloud technologies and industry trends to drive continuous improvement. Required Skills & Experience Advanced proficiency in Google App Engine (GAE). Strong expertise in Cloud Infrastructure and Cloud Platform Architecture. Hands-on experience ...

goals. Functional prototypes and production-ready data solutions (dashboards, pipelines, models, tools). Documentation and training resources for end users. Post-deployment reviews and continuous improvement plans. ...

contractors, from onboarding and documentation to extensions and offboarding. Problem Solving: Investigate and resolve complex operational issues, escalating when necessary while maintaining excellent service. Continuous Improvement: Help update our knowledge base and suggest ways to make our processes even better. What You Bring to the Team Essential ...

risk, ensuring external partners meet required standards. ** Supporting secure innovation, particularly around AI initiatives, helping shape governance and control structures for emerging technologies. ** Championing continuous improvement, building on the significant progress made in recent years to further enhance security maturity. What They're Looking For ** Proven experience ...