1 to 25 of 28 Continuous Improvement Jobs in Glasgow

incidents and requests in accordance to agreed SLAs Management of the IT Supply chain including external suppliers and contractors Oversee and contribute to the continuous development of site IT documentation Lead on IT continuous improvement initiatives Out of hours support Requirements: BSc Degree is desirable within … levels within the organization Efficiently troubleshoot/problem solve on-going issues or opportunities to streamline workflows Ability to lead on IT initiatives for continuous improvement ...

Establishing and maintaining clear service definitions and overseeing the performance of SLAs and KPIs Conducting root cause analysis and driving corrective actions. Managing the Continuous Improvement framework—identifying opportunities, implementing enhancements, and measuring associated benefits. Maintaining and developing the team’s governance framework, including KPIs, risk management … consistent ways of working. Championing the use of technology to automate and streamline processes Identifying and implementing continuous improvement initiatives to further enhance the efficiency and effectiveness What you’ll need Proven experience in Service Management, including knowledge of best practices, enabling technologies and transition management ...

business processes • Lead assigned projects to successful delivery and achievement of benefits • Build relationships and manage stakeholders throughout the organisation • Lead and coach continuous improvement to improve business results • Champion innovation & look for opportunities to improve business performance • Facilitate and role model change supporting strategic business goals … change in a complex multi-national organisation • Able to set stretch goals & deadlines aligned with business and customer priorities • Challenge status quos and champion continuous improvement • Model professionalism and positive mindset being transparent, ethical, authentic, honest and operating with integrity in all interactions • Comfortable leading the conversation ...

executive stakeholders. This role focuses on analysing information provided by data teams, interpreting operational performance, and shaping insights that inform decision-making, process improvement, and service excellence. Key responsibilities Insight Generation & Business Analysis • Conduct in-depth analysis of operational performance using datasets provided by Data & Technology teams. • Interpret … data quality. • Contribute insight to system improvements and reporting frameworks. • Use visual collaboration tools such as Miro to support system improvement activities Continuous Improvement • Identify inefficiencies and opportunities to improve service excellence. • Support design of business cases and recommendations. Skills, Knowledge & Experience • Experience in Business ...

appoint a Financial Systems Analyst into their Glasgow-based team. This is a key role supporting core finance platforms, ensuring data integrity, compliance and continuous improvement across financial operations. This position would suit someone with a grounding in finance who enjoys systems, problem solving and driving process ...

agile development team. Lead the design and delivery of automation services supporting land registration workflows. Establish delivery practices including agile ceremonies, quality gates, and continuous improvement. Design scalable, secure, and resilient solutions on the AWS cloud platform . Develop and maintain CI/CD pipelines enabling frequent and safe ...

scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical ...

agile development team. Lead the design and delivery of automation services supporting land registration workflows. Establish delivery practices including agile ceremonies, quality gates, and continuous improvement. Design scalable, secure, and resilient solutions on the AWS cloud platform . Implement automation workflows that move cases through defined decision points with ...

fast-moving, agile environments and enjoys delivering multiple small, high-impact change initiatives at pace. This role is perfect for someone who prefers continuous delivery over large transformation programmes — working across product, digital and marketing-led change where priorities evolve quickly and value is delivered iteratively. You’ll bring … senior-ready reporting across concurrent workstreams Remove blockers quickly to maintain delivery momentum Embed lightweight governance, agile ways of working and change control Drive continuous improvement through retrospectives and lessons learned Support business readiness and smooth transition into BAU Two days per week in the Glasgow office ...

sessions covering advanced product features Supporting users in understanding best practice and optimising workflows Acting as a point of escalation for complex customer challenges Continuous Improvement Providing feedback to internal teams on recurring issues or gaps Creating simple documentation or video guides to support product learning Contributing ...

Content Management System (CMS), ensuring information architecture remains intuitive and up to date. Work closely with IT, digital, and external suppliers to support continuous improvement of digital channels. Lead on SEO, site search optimisation, and content performance monitoring. Develop and maintain digital content guidelines, tone of voice ...

want to replace it with: SRE principles applied to a constellation, autonomous fault handling, AI-driven anomaly detection, low toil, high data quality, and continuous improvement baked into the system. You will be one of the engineers who makes that real. What You Will Work On Autonomous ...

Strong written and verbal communication Desired: Microsoft Defender for Endpoint & E5 security suite Disk encryption & OS hardening. SCCM, Intune, Splunk Platform design, build, deployment & continuous improvement DevOps/SRE ways of working Agile environment experience Unix & macOS administration (nice to have) Candidates will be required ...

. Maintain accurate records, documentation, and reporting to support service performance. Escalate incidents and risks to the Service Desk Manager when required. Assist with continuous improvement, process adherence, and quality assurance across the team. Qualifications & Skills 1–3 years in a service desk environment; ticket management, quoting ...

with the Platform Engineering team to ensure optimal software-hardware integration Create and maintain comprehensive documentation for APIs and system architectures Contribute to the continuous improvement of our development processes and tools Perform ground-based testing and in-orbit verification of new software services Implement observability solutions ...

testing governance. • Familiarity with KPI and SLA measurement and reporting. • Exposure to large-scale financial services environments. • Ability to drive process optimisation and continuous improvement. • Knowledge of additional automation or reporting tools (e.g., TestNG, Jenkins) IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits ...

exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider ...

translating client goals into successful digital products and services. Youll shape product vision, define roadmaps and lead multidisciplinary teams through discovery, delivery and continuous improvement. This is a senior consulting position where you will influence stakeholders, mentor teams and champion user-centred approaches across engagements. Key Responsibilities: Define ...

Glasgow. The successful candidate will report to the IT Infrastructure Lead and be responsible for supporting first line technical issues and identifying areas for continuous improvement. Alongside this, you ll be working with QA to complete your apprenticeship in Digital Technologies IT Support SCQF 8. Responsibilities: 1st line ...

processes to meet deliverables for PQP's and BETTA. • Perform all duties with a strong emphasis on health, safety, quality and environment compliance and continuous improvement and liaise across multi disciplinary engineering teams to provide end to end integrated solutions. • Contribute to training needs assessment ...

cloud architecture to identify optimisation opportunities. Provide technical leadership and mentor junior engineers. Stay current with emerging cloud technologies and industry trends to drive continuous improvement. Required Skills & Experience Advanced proficiency in Google App Engine (GAE). Strong expertise in Cloud Infrastructure and Cloud Platform Architecture. Hands-on experience ...

goals. Functional prototypes and production-ready data solutions (dashboards, pipelines, models, tools). Documentation and training resources for end users. Post-deployment reviews and continuous improvement plans. ...

contractors, from onboarding and documentation to extensions and offboarding. Problem Solving: Investigate and resolve complex operational issues, escalating when necessary while maintaining excellent service. Continuous Improvement: Help update our knowledge base and suggest ways to make our processes even better. What You Bring to the Team Essential ...

. Support the region Document Controllers and provide support to the Quality Assurance Lead in carrying out Quality Assurance/Quality Control Audits and Continuous Improvement Systems. Maintain a good working relationship with the Engineering Systems team, contributing towards lessons learned for the ProjectWise data source. Management ...

risk, ensuring external partners meet required standards. ** Supporting secure innovation, particularly around AI initiatives, helping shape governance and control structures for emerging technologies. ** Championing continuous improvement, building on the significant progress made in recent years to further enhance security maturity. What They're Looking For ** Proven experience ...