CMDB Analyst
- Hiring Organisation
- Claranet
- Location
- Gloucester, Gloucestershire, United Kingdom
- Employment Type
- Permanent
Position Summary The CMDB Analyst is responsible for the design, governance, accuracy, and continuous improvement of Claranet’s Configuration Management Database (CMDB) supporting customers. The role ensures configuration data is complete, accurate, auditable, and aligned with service management, operational resilience, and regulatory requirements. The CMDB Analyst works … incident, change, problem, and service level management by providing reliable configuration data and supporting root cause analysis, impact assessment, and rapid resolution Drive continual improvement of CMDB processes, data quality, and reporting, identifying and implementing enhancements to tooling, workflows, and data validation mechanisms Maintain detailed records of configuration ...