1 to 25 of 54 Continuous Improvement Jobs in Reading

quality assurance of third party outputs. Other tasks will involve road mapping for new Dynamics-based products and fostering an environment of Continuous Improvement including a focus on continuous enhancements. A strong background in Agile environments is essential. This role requires a weekly presence onsite … opportunity to grow your career in a successful and Dynamic environment. Keywords: Microsoft Dynamics, Dynamics Team Lead, Team Leadership, Team Management, Supplier Management, Continuous Improvement, Continuous Enhancements, Agile, Third Party Supplier Management. ...

Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performance management Overseeing … management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement What they are looking ...

domains. The role ensures that Service Management Layer (SML) services are supported with accurate, timely, and actionable data — enabling informed decision‐making, SLA adherence, continuous improvement, and operational excellence. Working across Productivity, Identity & Access Management (IAM), Hardware, Endpoint, and Collaboration domains, the analyst provides a unified view … Report on utilisation, incident trends, device health, and user experience metrics. Provide insights to support capacity planning and technology optimization. Data Quality, Governance, and Continuous Improvement Ensure data accuracy, consistency, and integrity across all reporting sources. Maintain documentation for data models, definitions, and reporting standards. Partner with ...

executing our cloud operations strategy, working closely with cross-functional teams to proactively identify and resolve issues, implement automation and monitoring solutions, and drive continuous improvement across our infrastructure. Your leadership will be instrumental in fostering a high-performing, innovative engineering culture, optimising system performance, and minimising … functional teams, enabling effective and efficient problem-solving. Builds and maintains a high-performing, motivated cloud operations team that consistently meets objectives and drives continuous improvement. Regularly conducts performance reporting and analysis , tracking key metrics such as system availability, uptime, and response times to inform decision-making and improvement ...

sector bodies, and professional networks, representing the organisation across the wider higher education landscape. - Manage strategic supplier relationships to ensure high standards of delivery, continuous improvement, and innovation. - Ensure framework agreements meet performance expectations, including contractual compliance, supplier delivery, and stakeholder satisfaction. - Drive ongoing supplier performance … markets. - Provide effective leadership, support, and performance management to a team of Category Managers - Foster a collaborative, inclusive, and high-performing team culture, encouraging continuous improvement and skills development. - Ensure all procurement activities adhere to relevant legislation, framework rules, and internal policies, promoting ethical, transparent, and compliant ...

teams, billing specialists and internal stakeholders to meet billing KPIs, uphold internal controls, and maintain revenue accuracy. The position plays a key part in continuous improvement initiatives and embracing change within a fast-moving billing function. 4 month contract, inside IR35 Hybrid working in Reading £28.00 … internal stakeholder queries regarding billing processes, controls, and policies. Follow all internal controls to maintain compliance and protect the organisation's brand. Contribute to continuous improvement and automation initiatives within the billing function. ABOUT YOU 2+ years' experience in a billing, finance, or similar operations environment (software ...

high availability, performance, and security across all IT systems and networks. Manage and develop the IT infrastructure team, fostering a culture of excellence and continuous improvement. Oversee backup, disaster recovery, and business continuity strategies. Drive automation and infrastructure-as-code initiatives (e.g. Terraform, Ansible, PowerShell). Monitor system performance ...

multiple digital workplace domains. This role plays a key part in delivering accurate, timely, and actionable insights that drive operational excellence, service governance, and continuous improvement. You will be responsible for producing and enhancing reporting across Productivity, IAM, Hardware, Endpoint, and Collaboration services, ensuring that performance metrics, SLAs … meeting room and AV systems, hybrid working tools, and print services. Report on utilisation, incident trends, device health, and user experience. Data Quality, Governance & Continuous Improvement Ensure accuracy, consistency, and integrity across reporting sources. Document data models, definitions, and reporting standards. Partner with Product Owners and Service ...

service delivery KPIs Provide regular management reports on performance, incident trends, risks, and improvement opportunities Use data-driven insights to drive continuous improvement and informed decision-making Maintain regular communication with senior stakeholders on team performance, risks, and resource needs Business Central Support Required Experience ...

quality assurance of third party outputs. Other tasks will involve road mapping for new Dynamics-based products and fostering an environment of Continuous Improvement including a focus on continuous enhancements. A strong background in Agile environments is essential. This role requires a weekly presence onsite ...

ticket-driven environment. The role You’ll act as a senior technical point of escalation within the SOC, leading complex investigations and driving continuous improvement across tooling, detection capability and response processes. Typical responsibilities include: Leading complex security incidents end-to-end including investigation, containment, forensics ...

with the Trusts Digital, Data, and Technology (DDaT) strategy. Assess technical compatibility, potential risks, and system stability when considering new implementations or changes.Continuous Improvement: Lead initiatives to continuously improve the Trusts infrastructure, applying advanced diagnostic techniques to resolve complex issues. Ensure all changes are well-documented and implemented ...

successful delivery and L3 support of mission-critical products that are used globally. In this role, you’ll manage cross-functional teams, drive continuous improvement, and ensure our solutions consistently meet quality and customer expectations. You’ll work closely with senior leadership and global stakeholders. Key Responsibilities ...

strong social purpose, dedicated to improving lives through innovative services and solutions. You'll be part of a team that values expertise, collaboration, and continuous improvement, working in an environment where technology plays a critical role in supporting people and driving positive impact. Your new role ...

risks and collaborate with QA to shape appropriate test coverage. Follow established engineering processes including SCM, CI, coding standards, and defect tracking. Contribute to continuous improvement of development processes, tooling, and workflows. Profile & Experience: Technical Requirements Bachelor’s or Master’s degree in Computer Science (or equivalent ...

business needs while controlling cost and reducing waste. Collaborate with finance and business management teams on asset budgets, depreciation, forecasting, and cost optimisation. Deliver continuous improvement initiatives across IT asset management processes, tools, and systems. Work closely with digital, platform, and value stream teams to support asset ...

scenarios. Manage test environments, tools, and resources to meet project timelines. Track and report progress, risks, and incidents throughout the testing lifecycle. Drive continuous improvement in testing processes and methodologies. Mentor and develop team members to strengthen the Test Practice. Essential Skills & Experience Hands-on experience across ...

doing as a Specialist Agent This is a hands-on role for someone who enjoys problem-solving, spotting trends, and driving continuous improvement. You’ll influence performance through coaching, insight, and collaboration—helping the team work smarter, stay compliant, and deliver consistently excellent service. Act as a floorwalker … existing agents, identifying knowledge gaps and improving capability and confidence. Analyse trends, errors, CSAT feedback, and performance data to identify root causes and drive continuous improvement. Share knowledge through engaging updates, refresher sessions, knowledge bursts, and team huddles to ensure consistent process compliance. Handle escalated customer cases and take ...

analysis, end-user training development, and capability building. Manage business readiness activities, ensuring smooth cutover and successful go‐live. Monitor adoption metrics and embed continuous improvement throughout the transformation lifecycle. What You’ll Bring Proven experience delivering change management for large-scale ERP programmes (S/ ...

contracts, ensuring robust commercial outcomes Engage effectively with internal stakeholders, including IT, legal, finance, and senior leadership, to shape requirements and deliver solutions Support continuous improvement of procurement processes, governance, and commercial capability Ensure robust documentation, audit trails, and governance in line with public sector standards Essential ...

product-centric engineering team in Reading, Berkshire, for a world-leading company specialising in secure video collaboration technology, where software quality, collaboration, and continuous improvement are central to everything they do. The role is based in Reading, UK , and involves working closely with teams across ...

growth; Provide day-to-day advisory and coaching to leaders and managers across all human resources areas, fostering leadership capability and organizational effectiveness; Drive continuous improvement of HR processes to enhance efficiency, consistency, and employee experience across the region. Lead the performance management cycle, including goal setting ...

team to optimise the usage and distribution of IT assets based on business requirements, cost, waste reduction/sustainability targets, and other factors. Lead continuous improvement initiatives to enhance IT hardware asset management processes, tools, and systems. Required Skillset: Demonstrable experience in IT asset management, preferably demonstrated ...

include introducing other Aspen employees into the customer relationship at Executive and management level Support hiring and on boarding plans and contribute to continuous improvement programs as and when required by management. Global coordination – of the account activities Required Qualifications & Experience: Demonstrated record of success in direct ...

domains. • Map and maintain user experience journeys for Endpoint, Productivity, IDAM, Hardware, and Collaboration services. • Identify pain points, unmet needs, and opportunities for improvement through qualitative and quantitative insights. • Partner with domain owners to translate insights into actionable enhancements, backlog items, and service improvements. • Track experience trends over … Support teams, and Communications to ensure a consistent, high-quality experience. • Provide guidance on tone, messaging, and user-friendly approaches to technical content. 4 Continuous Improvement • Maintain a clear view of experience-related risks, dependencies, and improvement opportunities across domains. • Support the development of experience ...