1 to 25 of 29 Continuous Improvement Jobs in Reading

service-related projects within a multi-project environment. You will lead a team of project managers and coordinators, strengthen governance frameworks, and drive continuous improvement across project delivery practices. The role offers hybrid working, with regular presence required at the organisation’s Berkshire-based headquarters. The Role … communications Ensure accurate and timely information flow between PMO and operational teams Maintain documentation and reporting standards to support audit and compliance requirements Performance & Continuous Improvement Monitor delivery performance and provide structured reporting to senior stakeholders Conduct post-project reviews and implement lessons learned Identify and mitigate ...

actionable service improvements. Service Improvement & Delivery Work with internal SMEs to translate customer requirements into executable delivery plans. Own and drive the continuous improvement of service delivery, including strategies, processes, controls, and capabilities. Investigate underperformance, lead recovery initiatives, and manage the communication of improvement … root cause analysis, and corrective actions are in place. Escalate to ELT or senior management when issues sit outside your direct control. Insight, Feedback & Continuous Improvement Design and run customer satisfaction surveys, capturing structured feedback. Work with SMEs to develop improvement plans and communicate progress ...

executing our cloud operations strategy, working closely with cross-functional teams to proactively identify and resolve issues, implement automation and monitoring solutions, and drive continuous improvement across our infrastructure. Your leadership will be instrumental in fostering a high-performing, innovative engineering culture, optimising system performance, and minimising … functional teams, enabling effective and efficient problem-solving. Builds and maintains a high-performing, motivated cloud operations team that consistently meets objectives and drives continuous improvement. Regularly conducts performance reporting and analysis , tracking key metrics such as system availability, uptime, and response times to inform decision-making and improvement ...

release readiness-while collaborating closely with Business (Sales Ops/Finance), IT, and SAP product support. Ensure SLA/OLA adherence, audit readiness, and continuous improvement of processes, tooling, and knowledge assets for a business-critical incentive compensation platform. Your Responsibilities Service Operations: Lead daily stand … with business sponsors. Team Leadership & KT: Coach support analysts, plan shifts/on-call rotations, and maintain a robust knowledge base for faster resolution. Continuous Improvement: Identify automation opportunities, enhance monitoring/alerting, and drive post-incident reviews for sustained reliability. Your Profile Essential Skills/Knowledge ...

ensuring rules, logic, and data structures are aligned to operational reality, organisational objectives, and best practice. You’ll combine analytical thinking, system expertise, and continuous improvement mindset to optimise maintenance efficiency, improve data quality, and reduce cost—while enabling better decisions across maintenance, finance, and operations. … enhance reports and dashboards to support performance monitoring and governance. Use insight to highlight improvement opportunities and inform strategic decision-making. Automation & Continuous Improvement Leverage automation within the EAM to streamline workflows and reduce manual error. Regularly review and evolve rules to keep pace with ...

Maintain visibility of progress, risks and dependencies across RFC activities. Review and assure the quality of deliverables before submission to the Customer Authority. Support continuous improvement of the Change Impacting process to increase efficiency and transparency. Key Skills and Experience Strong stakeholder management and communication skills . … . Strong organisational and analytical capability . Experience reviewing and assuring technical and project deliverables . Experience operating within structured governance environments . A continuous improvement mindset with experience enhancing processes. Required Experience Experience in Senior Project Management or high level coordination roles . Strong stakeholder engagement ...

customer expectations. You’ll be both a trusted partner and a firm challenger—using data, insight, and strong governance to drive transparency, accountability, and continuous improvement across one of the UK’s most complex infrastructure environments. Why this role matters Without strong service performance assurance, supplier interlocks … forums. Act as a key point of contact for service performance issues and deputise for the Service Performance Assurance Manager when required. Insight, Risk & Continuous Improvement Use data analysis, shareholder feedback, and industry insight to identify performance trends, risks, and improvement opportunities. Highlight network ...

Reading office. What you’ll be here to do: Drive technology enhancement programmes end-to-end, managing delivery, risks, and governance, engaging stakeholders, championing continuous improvement. You’ll: Programme Delivery Leadership: Management of enhancements through all programme increments from 2026 onwards. Manage milestones, critical path and RAID, ensuring timely … programme governance and engagement across all technology suppliers and customer parties. Foster strong relationships with stakeholders, ensuring alignment, communication, and commitment to programme goals. Continuous Improvement: Challenge the status quo by identifying opportunities for efficiency, scalability, and innovation. Use market insights to drive continuous improvement ...

efficiently. You’ll work across suppliers, landlords, internal teams, and shareholders to manage access end-to-end, using strong incident management discipline and a continuous improvement mindset to protect service availability and customer outcomes. Why this role matters Access is foundational. When access fails, everything slows down … Report on access failures, trends, and supplier performance, supporting KPI delivery and corporate objectives. Proactively manage issues to ensure KPIs are met or exceeded. Continuous Improvement & Ways of Working Identify and deliver quick-win process improvements in a rapidly evolving environment. Support development of training materials ...

engineering standards through code reviews, documentation, and best practices. Support CI/CD pipelines and release processes for the Windows platform. Contribute to the continuous improvement of development processes and engineering culture. 🧠 What we’re looking for Extensive experience in software engineering, ideally working on large, long … collaborative engineering culture. The opportunity to work on software used by leading global financial organisations. Work alongside passionate engineers solving complex technical problems. Continuous learning and career development opportunities within a growing FinTech. ...

reporting for digital initiatives across MBNL. Leadership & Capability Development Lead and develop the Digital Enablement team, creating a culture of innovation, collaboration, and continuous improvement. Act as a change leader—driving adoption of new digital tools, data practices, and analytical thinking across the business. Coach and develop team members ...

Field Service Manager, you’ll balance speed, safety, cost, and quality, ensuring incidents are resolved within SLA while maintaining strong governance, supplier performance, and continuous improvement. Why this role matters Reactive service is where customers feel the impact most—and where great leadership makes all the difference. In this … reactive work is supported by accurate data and robust evidence (e.g. photos, completion records). Maintain strong governance over reporting, assurance, and performance tracking. Continuous Improvement Partner with suppliers to improve service quality, productivity, and cost efficiency. Use incident trends and operational insight to reduce repeat failures ...

Field Service Manager, you’ll balance speed, safety, cost, and quality, ensuring incidents are resolved within SLA while maintaining strong governance, supplier performance, and continuous improvement. Why this role matters Reactive service is where customers feel the impact most—and where great leadership makes all the difference. In this ...

. Proficiency with Salesforce and Microsoft Office tools (Word, PowerPoint, Excel, Teams, SharePoint). Commercial awareness and strong analytical skills for performance monitoring and continuous improvement. Excellent organisational, time management and presentation abilities. A proactive, results-oriented mindset and the ability to work with initiative. Why join us? Salary ...

Delivery Establish frameworks and reporting to support consistent execution across regions Work with regional leadership to embed digital engagement and partner enablement practices Support continuous improvement of partner digital engagement processes Performance & Insight Track metrics relating to platform adoption, digital transactions and partner engagement Provide insights ...

stakeholders to optimise confirmed work allocation. Resolve scheduling conflicts, including duplicate bookings and absence management. Maintain accurate resource calendars and scheduling data. Contribute to continuous improvement of scheduling, reporting, and resource management processes. Resource Coordinator Required Skills & Experience Minimum 5+ years’ experience in resource coordination ...

Performance Insight Track and interpret delivery performance metrics such as velocity, throughput, and capacity. Provide clear, business-friendly reporting that improves transparency and accountability. Continuous Improvement & Best Practice Adoption Identify opportunities to improve processes, communication, and delivery practices. Support the adoption of consistent, business-first ways ...

ensure suppliers meet their contractual obligations, SLAs, and performance expectations. This means using evidence, strong governance, and clear communication to drive transparency, accountability, and continuous improvement across one of the UK’s most complex infrastructure environments. Responsibilities of the Service Performance Specialist include: • Analyse service performance data … identify risks, gaps, and trends • Validate supplier performance against SLAs and contractual commitments • Challenge underperformance and support improvement actions • Provide clear, evidence‐based insight to senior stakeholders • Strengthen governance, reporting, and assurance processes • Visit suppliers and sites when needed to understand real‐world performance The successful Service Performance ...

workflows, automate processes, and coordinate systems across distributed infrastructure. The engineering team operates in an Agile environment, focusing on clean architecture, quality code, and continuous improvement. Developers here have genuine ownership over their work and play a key role in shaping both the product and the development practices used … communication flows using tools such as Wireshark and Postman Contributing to software architecture discussions and technical design decisions Participating in code reviews and continuous improvement of engineering practices Supporting the ongoing optimisation of development workflows, tooling, and CI processes You will be working on software that must ...

maintenance strategy Trusted reporting, KPI validation, SLA governance, and supplier performance insight Predictive analytics to reduce reactive work, optimise cost, and improve network resilience Continuous improvement across quality, cost, and operational performance What you’ll deliver Clear insight on maintenance plan adherence, risks, and emerging trends Data ...

will play a key role in ensuring accurate and timely processing of UK payroll, while supporting the wider team with reporting, reconciliation, and continuous improvement initiatives. Over time, you will have the opportunity to learn and assist with EMEA payrolls, expanding your international payroll knowledge. Key Responsibilities ...

define test requirements and ensure full coverage. - Investigate test failures, analyse logs, and support root‐cause analysis. - Produce documentation, test procedures, and contribute to continuous improvement of test processes. Required Skills & Experience - Strong hands‐on experience with Python for automation and tooling. - Solid programming capability in C# ...

define test requirements and ensure full coverage. - Investigate test failures, analyse logs, and support root‑cause analysis. - Produce documentation, test procedures, and contribute to continuous improvement of test processes. Required Skills & Experience - Strong hands‑on experience with Python for automation and tooling. - Solid programming capability in C# ...

Model-Driven) Dataverse, Power Pages/Portals, Virtual Agents Power Automate, Power BI Contribute to delivery standards and knowledge sharing across the team. Support continuous improvement and ensure client ROI on implemented solutions. Skills & Experience Required Proven experience delivering Power Platform solutions Strong understanding of Power Apps ...

operational teams to deliver change Support implementation and optimisation of ERP systems (e.g. SAP, Oracle or similar) Drive system-enabled process improvement and standardisation Ensure finance processes, controls and reporting frameworks are embedded effectively Support delivery of accurate and timely financial information Build and maintain relationships with senior … Identify opportunities for automation, efficiency and improved governance Contribute to development of finance policies, procedures and controls Monitor adoption of new processes and support continuous improvement initiatives The successful Finance Transformation Manager will be a collaborative and pragmatic individual who is comfortable working within a programme environment ...