1 to 25 of 27 Continuous Improvement Jobs in Reading

Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performance management Overseeing … management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement What they are looking ...

executing our cloud operations strategy, working closely with cross-functional teams to proactively identify and resolve issues, implement automation and monitoring solutions, and drive continuous improvement across our infrastructure. Your leadership will be instrumental in fostering a high-performing, innovative engineering culture, optimising system performance, and minimising … functional teams, enabling effective and efficient problem-solving. Builds and maintains a high-performing, motivated cloud operations team that consistently meets objectives and drives continuous improvement. Regularly conducts performance reporting and analysis , tracking key metrics such as system availability, uptime, and response times to inform decision-making and improvement ...

actionable service improvements. Service Improvement & Delivery Work with internal SMEs to translate customer requirements into executable delivery plans. Own and drive the continuous improvement of service delivery, including strategies, processes, controls, and capabilities. Investigate underperformance, lead recovery initiatives, and manage the communication of improvement … root cause analysis, and corrective actions are in place. Escalate to ELT or senior management when issues sit outside your direct control. Insight, Feedback & Continuous Improvement Design and run customer satisfaction surveys, capturing structured feedback. Work with SMEs to develop improvement plans and communicate progress ...

ensuring rules, logic, and data structures are aligned to operational reality, organisational objectives, and best practice. You’ll combine analytical thinking, system expertise, and continuous improvement mindset to optimise maintenance efficiency, improve data quality, and reduce cost—while enabling better decisions across maintenance, finance, and operations. … enhance reports and dashboards to support performance monitoring and governance. Use insight to highlight improvement opportunities and inform strategic decision-making. Automation & Continuous Improvement Leverage automation within the EAM to streamline workflows and reduce manual error. Regularly review and evolve rules to keep pace with ...

interface between our wholesale partners and internal operational teams—ensuring we consistently deliver exceptional service, uphold SLAs, and drive continuous improvement across our fibre and connectivity portfolio. This is a high‐visibility, customer‐facing role requiring strong leadership, commercial acumen, and deep knowledge of broadband/telecoms … data, root cause analysis, and improvement actions. Oversee incident, problem, and change management processes, ensuring issues are resolved swiftly and effectively. Drive continuous improvement initiatives to enhance operational efficiency and service stability. Collaborate closely with Network Operations, Engineering, and Provisioning teams to ensure seamless ...

Operations team at Proactis . This is a high-impact role where you’ll design and optimise processes, manage documentation standards, and deliver continuous improvement initiatives that enable consistent, data-driven service delivery across our global client base. The Business Proactis is a leading Source … management tools (Asana preferred). Analytical mindset with excellent attention to detail. Effective communicator and collaborator across technical and non-technical teams. Passion for continuous improvement and operational excellence. Even if you don’t tick every box, we’d still love to hear from you. What ...

situations Sales leads are identified through strong customer relationships and proactive engagement Performance data is regularly analysed and translated into actionable insights that drive continuous improvement across the team What you'll need to succeed: Proven experience in customer-facing team leadership, with a track record … balance strategic oversight and hands-on execution when required Excellent coaching and leadership, with experience developing team members and fostering a culture of continuous improvement Data-driven mindset with experience using metrics and insights to drive decision-making and performance improvements Technical aptitude and learning platform with ...

clients fast paced manufacturing business. This is an exciting opportunity to become part of a dynamic Test Engineering team supporting the development, validation and continuous improvement of production test systems for electromechanical assemblies. As a Test Engineer, you will play a key role in supporting daily production … supervisors and operators on test systems and technologies Analyse and report key performance metrics for test systems and programs Identify and support implementation of continuous improvement opportunities Perform system upgrades, preventative maintenance and repairs Work closely with Production and Engineering teams to ensure alignment and communication Required ...

senior escalation point Ensure operational work (defects, tech debt, risk, audit) is prioritised appropriately Build a culture of stability, security, data protection and continuous improvement Partner closely with Product, Delivery, Architecture and Security to deliver the roadmap Support mobile app inception and guide teams through the unique ...

Admin calculations Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery Promote a culture of continuous improvement within the team to develop and enhance understanding Participate in the training and development of the Calculations & Benefits Team as well ...

Provider, CRM, and Software Development business, and theyre looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where youll oversee day-to-day IT operations, service delivery … also acting as the go-to escalation point for more complex issues. Youll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ownership of the day-to-day delivery ...

project Follow the project closure process and ensure lessons learnt is complete, that will provide input into the CHAMP continuous improvement process Contribute to the overall evolution of the Global Project Delivery team Knowledge, Skills and Abilities: Formal project management training and certification, PMP certified recommended Successful ...

business users to gather and translate requirements Support end-to-end procurement processes (P2P) Troubleshoot and resolve system issues Contribute to system enhancements and continuous improvement initiatives Work within cross-functional SAP teams (including FI/SD where relevant) What We're Looking For Proven experience ...

will play a key role in ensuring accurate and timely processing of UK payroll, while supporting the wider team with reporting, reconciliation, and continuous improvement initiatives. Over time, you will have the opportunity to learn and assist with EMEA payrolls, expanding your international payroll knowledge. Key Responsibilities ...

Delivery Establish frameworks and reporting to support consistent execution across regions Work with regional leadership to embed digital engagement and partner enablement practices Support continuous improvement of partner digital engagement processes Performance & Insight Track metrics relating to platform adoption, digital transactions and partner engagement Provide insights ...

Performance Insight Track and interpret delivery performance metrics such as velocity, throughput, and capacity. Provide clear, business-friendly reporting that improves transparency and accountability. Continuous Improvement & Best Practice Adoption Identify opportunities to improve processes, communication, and delivery practices. Support the adoption of consistent, business-first ways ...

investment opportunities, new initiatives, and service offerings Finance Function Leadership Lead, mentor, and develop a multi-disciplinary finance team Build a culture of accountability, continuous improvement, and professional development Ensure appropriate systems, controls, policies, and processes are in place and fit for scale Governance, Risk & Compliance Ensure ...

plus). Strong stakeholder engagement skills and the ability to influence without authority. A proactive, curious, self‐starter mindset with a passion for continuous improvement. ...

data integrations between Anaplan and external systems. Actively participate in the Anaplan C4E by sharing knowledge, driving innovation, and contribute to a culture of continuous improvement. Continuously assess and optimize Anaplan models to improve model performance and streamline processes. Collaborate closely with Solution Architects, Product Owners and SMEs ...

trends and feed insights into planned maintenance strategy • Develop and refine automation logic to streamline triage and allocation • Monitor KPIs, track performance, and support continuous improvement The successful Reactive Maintenance Lead will have: • Experience in engineering, maintenance, or operations • Strong incident triage and risk‐based prioritisation skills ...

Europe. They believe in empowering their employees with the tools and trust they need to make impactful decisions. With a focus on collaboration and continuous improvement, the team enjoys a supportive and dynamic working environment that values integrity and professional growth. About the Job Working closely with ...

support costs • Ensure high standards of data accuracy and site information integrity • Identify high‐risk sites and support mitigation and replacement coverage planning • Drive continuous improvement in acquisition processes, reporting, and delivery practices Who we’re looking for You’re a delivery‐focused manager with strong acquisition ...

works • Champion high standards and consistent service across all access and landlord workstreams • Develop reporting and insight on incidents, trends, and performance to drive continuous improvement • Train internal teams, shareholders, and suppliers on access processes, escalation routes, and systems • Support governance and performance management of access services … suppliers • Maintain and improve policy, guidance, and best practice documentation • Contribute to future access strategy and process improvement initiatives Who we’re looking for: You’re calm under pressure, highly organised, and confident dealing with complex stakeholder situations. You have a strong customer mindset and the ability ...

works Champion high standards and consistent service across all access and landlord workstreams Develop reporting and insight on incidents, trends, and performance to drive continuous improvement Train internal teams, shareholders, and suppliers on access processes, escalation routes, and systems Support governance and performance management of access services … suppliers Maintain and improve policy, guidance, and best‐practice documentation Contribute to future access strategy and process improvement initiatives Who we’re looking for: You’re calm under pressure, highly organised, and confident dealing with complex stakeholder situations. You have a strong customer mindset and the ability ...

Provider, CRM, and Software Development business, and theyre looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where youll oversee day-to-day IT operations, service delivery ...