1 to 25 of 41 Continuous Improvement Jobs in Reading

service-related projects within a multi-project environment. You will lead a team of project managers and coordinators, strengthen governance frameworks, and drive continuous improvement across project delivery practices. The role offers hybrid working, with regular presence required at the organisation’s Berkshire-based headquarters. The Role … communications Ensure accurate and timely information flow between PMO and operational teams Maintain documentation and reporting standards to support audit and compliance requirements Performance & Continuous Improvement Monitor delivery performance and provide structured reporting to senior stakeholders Conduct post-project reviews and implement lessons learned Identify and mitigate ...

ensure the right work is planned at the right time and cost, build trusted reporting that validates performance, and use insight to drive continuous improvement—reducing reactive work, optimising supplier performance, and improving outcomes for customers and shareholders alike. Why this role matters Without strong planning … measures and ensure fair, evidence-based attribution across suppliers. Track underperformance and escalate clearly into governance forums for improvement planning. Budget, Risk & Continuous Improvement Track budget variance, efficiency opportunities, and compliance. Share insight with Infrastructure teams to shape short, medium, and long-term asset strategies. ...

actionable service improvements. Service Improvement & Delivery Work with internal SMEs to translate customer requirements into executable delivery plans. Own and drive the continuous improvement of service delivery, including strategies, processes, controls, and capabilities. Investigate underperformance, lead recovery initiatives, and manage the communication of improvement … root cause analysis, and corrective actions are in place. Escalate to ELT or senior management when issues sit outside your direct control. Insight, Feedback & Continuous Improvement Design and run customer satisfaction surveys, capturing structured feedback. Work with SMEs to develop improvement plans and communicate progress ...

executing our cloud operations strategy, working closely with cross-functional teams to proactively identify and resolve issues, implement automation and monitoring solutions, and drive continuous improvement across our infrastructure. Your leadership will be instrumental in fostering a high-performing, innovative engineering culture, optimising system performance, and minimising … functional teams, enabling effective and efficient problem-solving. Builds and maintains a high-performing, motivated cloud operations team that consistently meets objectives and drives continuous improvement. Regularly conducts performance reporting and analysis , tracking key metrics such as system availability, uptime, and response times to inform decision-making and improvement ...

release readiness-while collaborating closely with Business (Sales Ops/Finance), IT, and SAP product support. Ensure SLA/OLA adherence, audit readiness, and continuous improvement of processes, tooling, and knowledge assets for a business-critical incentive compensation platform. Your Responsibilities Service Operations: Lead daily stand … with business sponsors. Team Leadership & KT: Coach support analysts, plan shifts/on-call rotations, and maintain a robust knowledge base for faster resolution. Continuous Improvement: Identify automation opportunities, enhance monitoring/alerting, and drive post-incident reviews for sustained reliability. Your Profile Essential Skills/Knowledge ...

ensuring rules, logic, and data structures are aligned to operational reality, organisational objectives, and best practice. You’ll combine analytical thinking, system expertise, and continuous improvement mindset to optimise maintenance efficiency, improve data quality, and reduce cost—while enabling better decisions across maintenance, finance, and operations. … enhance reports and dashboards to support performance monitoring and governance. Use insight to highlight improvement opportunities and inform strategic decision-making. Automation & Continuous Improvement Leverage automation within the EAM to streamline workflows and reduce manual error. Regularly review and evolve rules to keep pace with ...

customer expectations. You’ll be both a trusted partner and a firm challenger—using data, insight, and strong governance to drive transparency, accountability, and continuous improvement across one of the UK’s most complex infrastructure environments. Why this role matters Without strong service performance assurance, supplier interlocks … forums. Act as a key point of contact for service performance issues and deputise for the Service Performance Assurance Manager when required. Insight, Risk & Continuous Improvement Use data analysis, shareholder feedback, and industry insight to identify performance trends, risks, and improvement opportunities. Highlight network ...

Reading office. What you’ll be here to do: Drive technology enhancement programmes end-to-end, managing delivery, risks, and governance, engaging stakeholders, championing continuous improvement. You’ll: Programme Delivery Leadership: Management of enhancements through all programme increments from 2026 onwards. Manage milestones, critical path and RAID, ensuring timely … programme governance and engagement across all technology suppliers and customer parties. Foster strong relationships with stakeholders, ensuring alignment, communication, and commitment to programme goals. Continuous Improvement: Challenge the status quo by identifying opportunities for efficiency, scalability, and innovation. Use market insights to drive continuous improvement ...

efficiently. You’ll work across suppliers, landlords, internal teams, and shareholders to manage access end-to-end, using strong incident management discipline and a continuous improvement mindset to protect service availability and customer outcomes. Why this role matters Access is foundational. When access fails, everything slows down … Report on access failures, trends, and supplier performance, supporting KPI delivery and corporate objectives. Proactively manage issues to ensure KPIs are met or exceeded. Continuous Improvement & Ways of Working Identify and deliver quick-win process improvements in a rapidly evolving environment. Support development of training materials ...

overall system. Conduct rigorous testing, optimisation, and validation of robotic software components to ensure strict compliance with safety and performance requirements. Contribute to the continuous improvement of the team's software development processes, tooling, and methodologies for robotic systems. Stay up to date with the latest advancements … . Strong knowledge of robotics algorithms and techniques, including perception, planning, control, and decision-making. Solid understanding of software development methodologies, such as Agile, Continuous Integration (CI), and Test-Driven Development (TDD). Strong problem-solving, analytical, and debugging skills. Excellent communication and collaboration abilities to work effectively within ...

Inspire and guide stakeholders to make informed, data-driven decisions Mentor and develop junior analysts, enhancing team capability Innovate - adopting emerging technologies and driving continuous improvement in data practices What You'll Bring Deep understanding of data lifecycle, governance, and quality principles Advanced experience with ...

developers, business analysts, and other cross-functional teams to integrate testing into the Software Development Lifecycle (SDLC), identify and prioritize defects, and contribute to continuous improvement initiatives. The role requires both functional and non-functional testing expertise, the ability to mentor junior testers, and effective collaboration with ...

playbooks, documentation and reporting. Help maintain accurate records of incidents to ensure high-quality service delivery. Contribute to team discussions, knowledge sharing, and continuous improvement. Stay informed about new security threats, technologies and best practices as part of your apprenticeship learning. About you You’ll have A levels ...

Service Desk Team Lead, you will guide and support a team of Analysts delivering first line application support, drive operational excellence, and champion continuous improvement. You’ll work closely with a variety of internal teams to ensure incidents are resolved quickly, platforms remain reliable, and knowledge is well-documented … products Ability to manage workloads, prioritise effectively, and deliver consistently against SLAs Collaborative working style, comfortable partnering with cross-functional teams A drive for continuous improvement, seeking opportunities to enhance processes and reduce repeat issues Familiarity with ITIL principles and experience using ITSM tools About Us: Landmark ...

reporting for digital initiatives across MBNL. Leadership & Capability Development Lead and develop the Digital Enablement team, creating a culture of innovation, collaboration, and continuous improvement. Act as a change leader—driving adoption of new digital tools, data practices, and analytical thinking across the business. Coach and develop team members ...

executive-level reporting. Risk & Issue Management: Identify technical and delivery risks early; implement mitigation strategies. Financial Management: Manage program budgets, forecasts, and profitability. Continuous Improvement: Drive adoption of Agile/DevOps practices and automation initiatives. Implement best practices for technical delivery efficiency and quality improvement. Domain Expertise ...

cloud platforms (AWS, Azure, OCI) Follow ITIL-based change and incident management processes Help maintain documentation and configuration records Contribute to automation and continuous improvement initiatives Participate in an on-call rota and occasional out-of-hours support Required Skills & Experience: Experience supporting AIX and/ ...

Field Service Manager, you’ll balance speed, safety, cost, and quality, ensuring incidents are resolved within SLA while maintaining strong governance, supplier performance, and continuous improvement. Why this role matters Reactive service is where customers feel the impact most—and where great leadership makes all the difference. In this … reactive work is supported by accurate data and robust evidence (e.g. photos, completion records). Maintain strong governance over reporting, assurance, and performance tracking. Continuous Improvement Partner with suppliers to improve service quality, productivity, and cost efficiency. Use incident trends and operational insight to reduce repeat failures ...

everyone! To really thrive with us you will be 'Start-up ready'. You are naturally proactive, open to change, have a continuous improvement mindset, are flexible, happy to go beyond your brief, enjoy working at pace and are comfortable with ambiguity. And finally, you will really ...

Field Service Manager, you’ll balance speed, safety, cost, and quality, ensuring incidents are resolved within SLA while maintaining strong governance, supplier performance, and continuous improvement. Why this role matters Reactive service is where customers feel the impact most—and where great leadership makes all the difference. In this ...

resolved in line with agreed processes and SLAs. Participate in incident response, coordinating technical resolution and communication. Contribute to documentation, knowledge sharing, and continuous improvement of support processes. Required Skills & Experience Minimum 4 years experience working within an IT support environment. Proven experience operating in a senior … authority. Structured working patterns with planned site visits and remote working. Support for professional development and CPD. A collaborative environment focused on service improvement and sustainability. ...

robust integrations, data quality uplift, and full Digital Thread traceability from stakeholder needs through to verification and certification evidence. Key Responsibilities Lead delivery and continuous improvement of Requirements Engineering capabilities, with DOORS NG as the target-state platform Define and execute the migration strategy from legacy tools ...

Delivery Establish frameworks and reporting to support consistent execution across regions Work with regional leadership to embed digital engagement and partner enablement practices Support continuous improvement of partner digital engagement processes Performance & Insight Track metrics relating to platform adoption, digital transactions and partner engagement Provide insights ...

robust integrations, data quality uplift, and full Digital Thread traceability from stakeholder needs through to verification and certification evidence. Key Responsibilities Lead delivery and continuous improvement of Requirements Engineering capabilities, with DOORS NG as the target-state platform Define and execute the migration strategy from legacy tools ...

Security clearance - please only apply if suitable We are seeking an experienced Product Delivery Manager - System of Systems (SoS) to lead the delivery and continuous improvement of digital capabilities supporting multi-system architecture, interoperability, and mission-level integration. Reporting to the Product Owner - Systems Engineering, you will ...