1 to 25 of 47 Continuous Improvement Jobs in Reading

Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performance management Overseeing … management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement What they are looking ...

longer. About the RoleWe're looking for a sharp, data-driven IT Service Management Analyst to own service reporting, drive performance insights, and support continuous improvement across ITSM functions. You'll provide clear, actionable intelligence that helps teams improve incident management, change success, request fulfilment, and overall … Provide insight for service reviews, governance forums & audits Improve data quality, processes and service efficiency Work with Service Owners and technical teams to embed continuous improvement Translate complex data into clear, meaningful insights for all audiences Key Skills (Must-Haves) Strong analytical + service reporting experience PowerBI ...

sector bodies, and professional networks, representing the organisation across the wider higher education landscape. - Manage strategic supplier relationships to ensure high standards of delivery, continuous improvement, and innovation. - Ensure framework agreements meet performance expectations, including contractual compliance, supplier delivery, and stakeholder satisfaction. - Drive ongoing supplier performance … markets. - Provide effective leadership, support, and performance management to a team of Category Managers - Foster a collaborative, inclusive, and high-performing team culture, encouraging continuous improvement and skills development. - Ensure all procurement activities adhere to relevant legislation, framework rules, and internal policies, promoting ethical, transparent, and compliant ...

teams, billing specialists and internal stakeholders to meet billing KPIs, uphold internal controls, and maintain revenue accuracy. The position plays a key part in continuous improvement initiatives and embracing change within a fast-moving billing function. 4 month contract, inside IR35 Hybrid working in Reading £28.00 … internal stakeholder queries regarding billing processes, controls, and policies. Follow all internal controls to maintain compliance and protect the organisation's brand. Contribute to continuous improvement and automation initiatives within the billing function. ABOUT YOU 2+ years' experience in a billing, finance, or similar operations environment (software ...

high availability, performance, and security across all IT systems and networks. Manage and develop the IT infrastructure team, fostering a culture of excellence and continuous improvement. Oversee backup, disaster recovery, and business continuity strategies. Drive automation and infrastructure-as-code initiatives (e.g. Terraform, Ansible, PowerShell). Monitor system performance ...

service delivery KPIs Provide regular management reports on performance, incident trends, risks, and improvement opportunities Use data-driven insights to drive continuous improvement and informed decision-making Maintain regular communication with senior stakeholders on team performance, risks, and resource needs Business Central Support Required Experience ...

pipelines and helping build a robust CI or CD process Testing APIs, performance and accessibility of the platform Supporting QA knowledge-sharing and promoting continuous improvement Exploring and applying GenAI tools in your testing workflow Tools and Tech You’ll Work With Test Automation : Cypress, Cucumber, Postman ...

quality assurance of third party outputs. Other tasks will involve road mapping for new Dynamics-based products and fostering an environment of Continuous Improvement including a focus on continuous enhancements. A strong background in Agile environments is essential. This role requires a weekly presence onsite ...

ticket-driven environment. The role You’ll act as a senior technical point of escalation within the SOC, leading complex investigations and driving continuous improvement across tooling, detection capability and response processes. Typical responsibilities include: Leading complex security incidents end-to-end including investigation, containment, forensics ...

successful delivery and L3 support of mission-critical products that are used globally. In this role, you’ll manage cross-functional teams, drive continuous improvement, and ensure our solutions consistently meet quality and customer expectations. You’ll work closely with senior leadership and global stakeholders. Key Responsibilities ...

strong social purpose, dedicated to improving lives through innovative services and solutions. You'll be part of a team that values expertise, collaboration, and continuous improvement, working in an environment where technology plays a critical role in supporting people and driving positive impact. Your new role ...

closely with: o FME Analysts o Automation and scripting teams o QA and delivery teams Support live production environments and delivery deadlines Participate in continuous improvement of pipeline performance and resilience Required Skills & Experience Essential 3+ years experience building and operating data pipelines, ideally with geospatial data ...

risks and collaborate with QA to shape appropriate test coverage. Follow established engineering processes including SCM, CI, coding standards, and defect tracking. Contribute to continuous improvement of development processes, tooling, and workflows. Profile & Experience: Technical Requirements Bachelor’s or Master’s degree in Computer Science (or equivalent ...

business needs while controlling cost and reducing waste. Collaborate with finance and business management teams on asset budgets, depreciation, forecasting, and cost optimisation. Deliver continuous improvement initiatives across IT asset management processes, tools, and systems. Work closely with digital, platform, and value stream teams to support asset ...

scenarios. Manage test environments, tools, and resources to meet project timelines. Track and report progress, risks, and incidents throughout the testing lifecycle. Drive continuous improvement in testing processes and methodologies. Mentor and develop team members to strengthen the Test Practice. Essential Skills & Experience Hands-on experience across ...

business needs. * Maintain comprehensive documentation, including configurations, process flows, and user guides. * Participate in Agile delivery practices, contributing to sprint planning, stand-ups, and continuous improvement initiatives. Base location - Hybrid - Reading Working pattern - 36 hours Monday to Friday What you should bring to the role Essential * Hands … Experience working within Agile delivery frameworks. * Excellent stakeholder engagement and communication skills, with a collaborative, relationship-focused approach. * Ability to identify HR process improvement opportunities and deliver sustainable, SAP-driven solutions. Desirable * Foundational understanding of ABAP (Advanced Business Application Programming). * Experience creating test scripts, executing system ...

contracts, ensuring robust commercial outcomes Engage effectively with internal stakeholders, including IT, legal, finance, and senior leadership, to shape requirements and deliver solutions Support continuous improvement of procurement processes, governance, and commercial capability Ensure robust documentation, audit trails, and governance in line with public sector standards Essential ...

assurance of SOC L1 triage and alert handling Develop and refine detection use cases, playbooks, and response procedures Contribute to post-incident reviews and continuous improvement initiatives Essential Skills and Experience Strong experience operating as a SOC L2 or equivalent CERT role Proven incident response capability ...

team to optimise the usage and distribution of IT assets based on business requirements, cost, waste reduction/sustainability targets, and other factors. Lead continuous improvement initiatives to enhance IT hardware asset management processes, tools, and systems. Required Skillset: Demonstrable experience in IT asset management, preferably demonstrated ...

service consistency.Manage mobile data/SIM provisioning, usage monitoring, and cost control.Define, track and report on KPIs and SLAs, using performance data to drive continuous improvement.Act as a key point of contact for stakeholders, ensuring clear communication and high levels of customer satisfaction.Identify risks, troubleshoot issues, and implement solutions ...

domains. Map and maintain user experience journeys for Endpoint, Productivity, IDAM, Hardware, and Collaboration services. Identify pain points, unmet needs, and opportunities for improvement through qualitative and quantitative insights. Partner with domain owners to translate insights into actionable enhancements, backlog items, and service improvements. Track experience trends over … Owners, Support teams, and Communications to ensure a consistent, high-quality experience. Provide guidance on tone, messaging, and user-friendly approaches to technical content. Continuous Improvement Maintain a clear view of experience-related risks, dependencies, and improvement opportunities across domains. Support the development of experience ...

domains. • Map and maintain user experience journeys for Endpoint, Productivity, IDAM, Hardware, and Collaboration services. • Identify pain points, unmet needs, and opportunities for improvement through qualitative and quantitative insights. • Partner with domain owners to translate insights into actionable enhancements, backlog items, and service improvements. • Track experience trends over … Support teams, and Communications to ensure a consistent, high-quality experience. • Provide guidance on tone, messaging, and user-friendly approaches to technical content. 4 Continuous Improvement • Maintain a clear view of experience-related risks, dependencies, and improvement opportunities across domains. • Support the development of experience ...

Global usage standards of these tools across the Group. Evaluate impact to business performance throughout design and delivery phases. Business as usual (BAU) Continual improvement of BAU In-life systems Supportexisting system owners with the development roadmap for tools & provide recommendations for improvements. Support existing system owners with ...

customers, translating requirements into practical technical solutions Supporting network security and connectivity patterns using NVAs and best practice Contributing to documentation, knowledge sharing and continuous improvement What we’re looking for (must have) Strong Azure networking expertise across: Azure vWAN vNets Routing VPN/ExpressRoute Gateways Load ...

Experience of Performance testing using JMeter and designing performance testing solutions. Good Java programming skills. Experience of a performance monitoring tool. Participate in the continuous improvement of the Quality Engineering process, including the implementation of best practices and strategies. Create and maintain code and documentation for project ...