1 to 25 of 56 Continuous Improvement Jobs in Reading

As a senior member of the GBS team, the Service Management Lead is responsible for overseeing the operational performance of the partners, ensuring alignment with business needs, and driving continuous improvement across service delivery. Acting as the key interface between the GBS operations and the business stakeholders, this senior member of the GBS function is responsible for … KPIs, OLAs/SLA). Measuring and tracking service demand and consumption, monitoring trends and ensuring the partner remains responsive to changing business need. Monitoring innovation/impact of continuous improvement initiatives Reviewing measures with the provider and service recipients/functions, gathering feedback and ensuring improvements are implemented effectively What You'll Get People are at … management and support stakeholder engagement Analyse service demand and consumption trends to ensure responsiveness to evolving business needs. Maintain dashboards and reporting tools to provide visibility into service health. Continuous Improvement & Innovation Monitor the impact of innovation and continuous improvement initiatives. Collaborate with partners to identify and implement service enhancements. Promote a culture of More ❯

high quality professional responses • Track and Close tickets in the in-house ticketing system (Zoho for now) • Maintain related documentation • Report support KPIs to the Operation managers to ensure continuous improvement process • Contribute to product improvement process Integration Projects Support • Participate in project meetings, providing analytical support and assisting in integration project documentation • Assist in … documentation and operational support post implementation of changes Assist in documenting and analysing current integration processes, identifying areas for improvement • Work with cross functional teams to drive continuous improvement to drive efficiency and quality Communication & Collaboration • Work closely with Product teams, Development Teams, Managers, and cross-functional teams to understand business needs • Communicate findings and More ❯

to identify and document IT requirements. Work with IT teams to translate business needs into technical requirements. Ensure that business requirements are clearly understood and addressed by IT solutions. Continuous Improvement Identify opportunities for improving business processes through IT solutions. Promote the use of IT innovations to enhance business performance. Encourage a culture of continuous improvement More ❯

to join our newly formed PS Operations team at Proactis . This is a high-impact role where you’ll design and optimise processes, manage documentation standards, and deliver continuous improvement initiatives that enable consistent, data-driven service delivery across our global client base. The Business Proactis is a leading Source-to-Pay software provider helping mid … performance analysis. Experience with project management tools (Asana preferred). Analytical mindset with excellent attention to detail. Effective communicator and collaborator across technical and non-technical teams. Passion for continuous improvement and operational excellence. Even if you don’t tick every box, we’d still love to hear from you. What You’ll Get Opportunity to shape … operational excellence in a scaling SaaS business Exposure to global service delivery and enterprise-level transformation Collaborative, improvement-focused culture Ready to drive operational impact at scale? Apply now and help build the backbone of Professional Services at Proactis. More ❯

security. Collaborate with Emergency Preparedness teams to ensure cyber threats are integrated into resilience planning. Manage budgets, business cases, and funding proposals for cyber initiatives. Promote a culture of continuous improvement, training, and professional development across the security function. Deputise for the Associate Director of Digital Operations when required. About us Diversity makes us interesting... Inclusion is … contribute to the Digital Oversight Group and Digital Hospital Committee. Drive cost savings and income generation through strategic use of digital services. Foster a culture of customer service and continuous improvement within the DDaT team. Ensure compliance with legal and ethical responsibilities including GDPR, Health & Safety, and Information Governance policies. Person Specification Qualifications Essential Masters level degree More ❯

combine cutting-edge technology with deep sector expertise to help clients protect and commercialise their ideas on a global scale. They’re known for a strong culture of collaboration, continuous improvement, and innovation — offering lawyers the chance to work on complex, cross-border matters within a fast-moving and intellectually stimulating environment. The Role This newly created … as protection, licensing, and collaboration arrangements. Supporting product and technology teams on commercialising IP assets and managing risk. Providing pragmatic, business-focused advice to senior stakeholders. Assisting with the continuous improvement of legal processes and template documents. About You UK qualified solicitor (or equivalent) with 2–3 years’ PQE gained in a leading law firm or in More ❯

Power Platform Functional Consultanto Azure Enterprise Data Analysto Power BI Data Analyst Personal Qualities: * Excellent communicator with strong stakeholder management skills* Collaborative, solution-oriented mindset* Enthusiastic about innovation and continuous improvement What You'll Get in Return * Competitive salary, car allowance, and annual bonus* 8% employer pension contribution via Salary Sacrifice Scheme* Hybrid working - choose your three More ❯

and external. Establish and enforce quality standards for project deliverables by conducting regular project reviews to ensure compliance with quality requirements and the delivery of high-quality outcomes. Drive continuous improvement initiatives within the project management function by consistently assessing and enhancing service processes. Proactively identify and eliminate bottlenecks or inefficiencies, while leveraging best practices and valuable … project performance. Elevate customer satisfaction by understanding their needs, ensuring on-time and within-budget delivery while upholding a high standard of excellence. Additionally, leverage survey results to drive continuous improvements and enhance the overall customer experience. Collaborate on customer-facing pre-sales initiatives, providing valuable support deal and contract reviews. Demonstrate meticulous attention to details with a focus More ❯

working styles and team dynamics. Analytical Thinking & Problem-Solving: Strong analytical skills with a structured, logical approach to diagnosing and resolving issues. Detail-oriented with a mindset geared toward continuous improvement. Able to prioritize and manage multiple projects simultaneously in a dynamic environment. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build More ❯

aligned with business and IT objectives. Oversee incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Drive continuous improvement initiatives to enhance service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management. Please send CV for full details and immediate More ❯

aligned with business and IT objectives. Oversee incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Drive continuous improvement initiatives to enhance service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for More ❯

for dealers and staff. • Quality Assurance: Monitor pilot rollouts, collect feedback, and ensure issues are resolved promptly • Performance Tracking: Define KPIs, track usage, and report on progress and outcomes • Continuous Improvement: Identify process enhancements to accelerate global adoption and improve user satisfaction Required Skills & Experience • 5+ years’ experience in software implementation, deployment, or project management, ideally in More ❯

master data migrations, integration, and cleansing activities. Data Quality & Compliance Implementation and maintenance of data quality dashboards, metrics, and controls across SAP and QAD environments. Root cause analysis and continuous improvement initiatives to remediate data quality issues. Ensuring compliance with internal controls, audit standards, and external regulatory requirements. Partnering with IT security and compliance teams to ensure More ❯

explain complex data concepts clearly to technical and non-technical audiences. Collaborative and adaptable, with a strong focus on stakeholder engagement. Proactive, solution-oriented, and driven by curiosity and continuous improvement. Passionate about using data and AI to make a tangible difference. Benefits include: Car allowance and Annual Bonus Salary Sacrifice Pension Scheme with up to 8% employer contribution More ❯

business and IT objectives. Participate in incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuous improvement initiatives to enhance service efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best More ❯

business and IT objectives. Participate in incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuous improvement initiatives to enhance service efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best More ❯

business and IT objectives. Participate in incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuous improvement initiatives to enhance service efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best More ❯

and technical teams to translate business needs into actionable deliverables. • Drive alignment between technical objectives and business strategy, ensuring successful outcomes for all projects. • Monitor project performance and implement continuous improvement processes where needed. What we are looking for Required Skills & Experience: • Proven experience as a Project Manager within software development or technology environments. • Strong understanding of More ❯

shape roles, refine processes, and influence client delivery. A stepping stone into senior engineering or team leadership – with mentoring and support. A working culture built on respect, growth, and continuous improvement. Interested in making a bigger impact? Drop me a message to find out more or apply in confidence. If you're the kind of person who’s always More ❯

quality standards, customer expectations, and agreed deadlines • Provide administrative and operational support across the project lifecycle • Participate in client meetings, gathering requirements and supporting follow-up actions • Contribute to continuous improvement by suggesting and helping implement more efficient processes Skills & Experience Essential: • Strong organisational skills with the ability to manage multiple tasks at once • Excellent communication and More ❯

to the CHAMP Service Manager at the end of the project Follow the project closure process and ensure lessons learnt is complete, that will provide input into the CHAMP continuous improvement process Contribute to the overall evolution of the Global Project Delivery team Knowledge, Skills and Abilities: Formal project management training and certification, PMP certified recommended Successful More ❯

bridge the gap between engineering execution and executive strategy. The successful candidate will drive scalability, security, and operational excellence, while developing high-performing teams and fostering a culture of continuous improvement. • Proven experience in a senior engineering leadership role (Head of Engineering, Director of Engineering, or Head of Technology). • Strong technical background across Microsoft Cloud, Security, and Infrastructure. More ❯

/4 years. You will be responsible for the strategic ownership, development, and integration of all core business systems across the company. You will lead the design, delivery, and continuous improvement of core technology platforms ensuring systems are robust, secure, and scalable. Working closely with the wider Data and Systems team you will ensure our systems enable More ❯

communication and consistent delivery excellence. Prepare project reports and risk assessments for internal and client stakeholders. Work effectively with cross-functional teams to drive collaboration and problem resolution. Champion continuous improvement by identifying opportunities to streamline project processes and enhance delivery efficiency. What You’ll Bring Proven experience in project management, ideally leading software implementation or technology More ❯

the technical assurance and governance of all presales solutions and proposals. Collaborate cross-functionally to streamline solution design and pricing processes and to remove technical and operational barriers. Champion continuous improvement in pre-sales processes and tools. You’ll Bring: Leadership & People Skills: Proven experience managing technical presales or solution consulting teams ideally in the CCaaS or More ❯