Change & Adoption Lead – Microsoft Copilot
- Hiring Organisation
- KBC Technologies UK LTD
- Location
- Sheffield, South Yorkshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
engagement, effective training, and measurable adoption outcomes. You will work closely with business stakeholders, IT, and delivery teams to manage pilots, phased rollouts, and continuous improvement of enablement materials. Key Responsibilities Lead the change management strategy for the introduction of Microsoft Copilot. Define and execute a structured … technologies. Strong stakeholder engagement and communication skills. Experience designing and delivering training and enablement programmes . Ability to manage adoption metrics, feedback loops, and continuous improvement initiatives. Mandatory Skill Microsoft Dynamics 365 Contact Centre (CC) Administration Performance Measures Process compliance, quality standards, and SLA adherence. Productivity, efficiency ...