leeds, west yorkshire, yorkshire and the humber, united kingdom
Qoria
experienced Support Escalation Manager to act as the critical link between our customers, support teams, and engineering squads. You will be instrumental in triaging, troubleshooting, and managing the resolution of our most complex and critical customer issues. What's the opportunity? Your role is to drive swift, high-quality resolutions to customer escalations, ensuring a positive outcome while feeding … back insights for continuous improvement. You will work with a team of motivated and curious engineers who are passionate about solving problems that truly matter. Your Impact: What You'll Be Doing Troubleshoot and Resolve Customer Issues: Take ownershipof escalations, applying deep product domain knowledge to troubleshoot issues as part of a Root Cause … while a permanent fix is in progress Communicate and Coordinate: Ensure engineering updates are communicated to Support and affected stakeholders in a timely manner. You'll use your understanding of current ticket progress to decide whether to interrupt work for a higher-priority ticket, continually demonstrating excellent judgment. Champion Continuous Improvement: Build strong relationships with stakeholders in Engineering and More ❯
Proximie is on a mission to improve healthcare by transforming the world's operating rooms into connected ecosystems of people, devices, and data. Our Intelligence Suite transforms operating room (OR) performance, keeping teams in sync and workflows on track to maximise throughput. Simultaneously our computer vision and AI capabilities capture real-time data and detect surgical events – improving quality … of data outputs. The result: ORs are optimised like never before – with predictive analytics and automated notifications ensuring patients and staff are in the right place at the right time. Once practitioners are in the OR, our Surgical Suite enables real-time remote access and creates a secure video record of every procedure; improving training, education, and collaboration. … It is an intuitive asset which helps instil a cultureof continuous learning, accelerates the adoption of cutting-edge medical devices, and enhances surgical performance across the entire global workforce – improving outcomes and saving lives. Proximie was commercialised in 2019 and is available in over 800 facilities globally. Check out our Founder and CEO Nadine's More ❯
anywhere else. We're aiming to become Germany's second bootstrapped unicorn. Almedia is already Europe's fastest-growing company in 2025 (FT1000). We are building the future of marketing by rewarding our community of over 50 million users for engaging with our advertisers' products. We are offering a new way to acquire users for the biggest … people. Fully present - we're 5 days a week in the office to build the energising momentum we need. We are seeking a seasoned and visionary Senior Director of Product to be our first R&D hire in a new location (London or NYC). This is a critical leadership role for an entrepreneurial expert who will not … just own a product area but will be responsible for building and scaling a new R&D function from the ground up. You will own the strategic direction of our most critical product initiatives, working directly with the CEO and other founders to redefine the gaming and advertising experience for millions of users. If you are a builder More ❯
london (city of london), south east england, united kingdom
Sokin
looking for a passionate Senior Engineer who wants to join our growing team, helping us to transform and scale our payments platform. This role will involve ownershipof the entire engineering lifecycle from concept to production and release, being involved primarily in backend development with contribution to the frontend as well. As a Senior team member you … worldwide. Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we're building a team of exceptional people who share our ambition to transform the future of global payments. Key Responsibilities: Own the full lifecycle of software engineering, from initial design and development … refine feature requirements, ensuring alignment with business and user needs. Lead architectural decisions, ensuring that solutions are scalable, maintainable, and aligned with industry best practices. Drive the operational success of features by establishing monitoring, alerting, and support processes to ensure reliability and responsiveness. Mentor and guide junior developers, fostering a cultureofownership, accountability More ❯
online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behaviour, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard … Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us? What's the position? As Director - Casino PMO you'll sit alongside Business … Product, and Engineering leadership, shaping strategy and personally owning the execution of the most critical, complex initiatives. You'll be the maestro of delivery in our Casino division orchestrating dependencies, clearing blockers, driving timelines, and delivering outcomes that hit the high notes. Lead from the Front Personally drive the most complex and business-critical projects in the Casino More ❯
enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive … for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives … At Cohere, we're not building AI for novelty—we're solving real, hard problems for enterprise customers. Join us if you're excited about working at the intersection of frontier AI and practical impact. We are looking for a Machine Learning Manager to help lead our Applied ML team in building and delivering cutting-edge AI solutions tailored More ❯
found here By playing this video you consent to Google/YouTube processing your data and using cookies – Learn more. Position Description: At CGI, we're driving the future of infrastructure transformation — from cloud modernisation to network innovation and DevOps evolution. As a key member of our delivery team, you'll play a pivotal role in enabling high … healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support … of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to More ❯
TrustedHousesitters is one of the most loved and unique consumer marketplaces in the world, a global community that connects pet owners with trustworthy sitters for in-home care. We're reimagining how people travel and care for their pets, powered by a deep sense of purpose, a thriving membership model, and a product that people genuinely love. With … members across 140+ countries and a business built on trust, compassion, and connection, we're building a category-defining experience at the intersection of travel, pets, and community. We're looking for an exceptional Director of Product: Core Experience & Customer Lifetime Value to help us shape the future of that experience. This role sits at the heart … of our mission and product-led growth strategy, reporting directly to our Chief Product Officer. You'll lead and elevate the core member journey - from onboarding to repeat sits - and own the product health metrics that drive retention, satisfaction, sit frequency, and lifetime value (CLTV). You'll be instrumental in helping us deliver on our biggest growth lever More ❯
About The Role Fantastic job opportunity as an entry level role into the world of IT & Telecommunications. Full training of the job role is provided by our dedicated training department with no previous technology skills required but is an advantage. Shift basis: 4 on 4 off. 2 days, 2 nights. 10 hour days … customers' support, UK, EMEA, NAM, LATAM, APAC and Global service partners and suppliers. It is important that the Service Desk Co-Coordinator is clear and concise in all forms of communications. Diligence and attention to detail are also key skills along with ability to multi-task and prioritize work appropriately. The post holder will be required to take on … any additional duties which may be considered within the remit of the role. Principal Accountabilities/Objectives: Answer and process customer fault calls in a professional, responsible and consistent manner. Conduct transactions accurately, which adhere to SLA measurements as per customer contracts. Log support calls from customers on the fault management system and pass to the relevant technical support More ❯
Head of Product Department: Marketing Employment Type: Full Time Location: UK Reporting To: Sarah Craig Description A commercially focused, hands-on Head of Product to take functional leadership of the product discipline. This role will be instrumental in shaping and executing the product strategy, aligning business priorities with scalable, customer-centric solutions. This role does not carry … the product agenda and ensuring delivery against it. Key Responsibilities Define, own and articulate the product strategy and roadmap in close partnership with the Executive team, especially the Director of Engineering. Provide functional leadership to the product discipline, setting standards, frameworks, and focus without direct line management. Drive alignment across the organisation - translating commercial priorities into product outcomes, and … bridging technical and business functions. Maintain close relationships with customers and users to ensure products solve real-world problems and support long-term adoption. Guide prioritisation and sequencing of initiatives across the business, balancing innovation with scalability, platform performance and delivery velocity. Serve as the product voice on the leadership team - ensuring product is positioned as a driver ofMore ❯
Head of Product Department: Marketing Employment Type: Full Time Location: UK Reporting To: Sarah Craig Description A commercially focused, hands-on Head of Product to take functional leadership of the product discipline. This role will be instrumental in shaping and executing the product strategy, aligning business priorities with scalable, customer-centric solutions. This role does not carry … the product agenda and ensuring delivery against it. Key Responsibilities Define, own and articulate the product strategy and roadmap in close partnership with the Executive team, especially the Director of Engineering. Provide functional leadership to the product discipline, setting standards, frameworks, and focus without direct line management. Drive alignment across the organisation - translating commercial priorities into product outcomes, and … bridging technical and business functions. Maintain close relationships with customers and users to ensure products solve real-world problems and support long-term adoption. Guide prioritisation and sequencing of initiatives across the business, balancing innovation with scalability, platform performance and delivery velocity. Serve as the product voice on the leadership team - ensuring product is positioned as a driver ofMore ❯
Solihull, West Midlands, England, United Kingdom Hybrid/Remote Options
Euro London
Are you looking for your next SaaS or CRM Support Team leadership challenge Eager to drive the success of a talented UK team supporting clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered … they’re proud to be recognized as a Great Place to Work. Our client cares about work/life balance and flexibility for our employees, and they're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you’re in the … right place. Learn more about our careers and how you can be part of their UK and global expansion journey. About the Role Our client is hiring a Regional Technical Support Delivery Manager to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear More ❯
London The Opportunity We are seeking a highly motivated and experienced Cloud Operations Manager to lead and optimise our cloud infrastructure and operations. This role involves managing a team of cloud engineers and SREs, ensuring system reliability, performance, and security across our multi-cloud environments. This role is pivotal in bridging the gap between development and operations, ensuring our … Automation business, which enables us to deliver RPA and cloud RPA capabilities. What You Will Get To Do: Team Leadership & Development Lead, mentor, and grow a high-performing team of cloud engineers and SREs. Foster a cultureofownership, continuous learning, and operational excellence. Drive career development and performance management for team members. Operations … Reliability & Performance Oversee daily operations of cloud environments (AWS preferred). Implement and maintain monitoring, alerting, and automation frameworks. Ensure compliance with security, governance, and cost management policies. Collaborate with development and architecture teams to optimise infrastructure. Own the availability, latency, performance, and capacity of critical services. Define and monitor SLAs, SLOs, and SLIs to ensure service reliability. More ❯
The Opportunity Deliveroo is transforming how consumers discover, order, and enjoy food, groceries, and retail. At the heart of this transformation is our multi-sided marketplace - seamlessly connecting consumers, riders, and merchants through technology, data, and design. Advertising is one of Deliveroo's fastest-growing strategic areas. It enables merchants, grocers, CPGs, and non-endemic brands to reach … Brand partners. The Role As Product Director - Ads, you will own the end-to-end product vision and roadmap for Deliveroo's advertising ecosystem. You'll lead a team of senior Product Managers and collaborate with Engineering, Data Science, Commercial, Design, and Marketing to scale a world class advertising and monetisation platform that drives measurable value for partners and … partnerships, and off platform activations leveraging Deliveroo's data and audience insights. Ads Platform Infrastructure (serving, targeting, measurement, reporting, and creative tooling) Lead and develop a high performing team of Product Managers and Senior PMs, fostering strong delivery, engagement, and professional growth. Collaborate cross functionally with Engineering, Commercial, Marketing, Data Science, Legal, and Design to deliver impactful products from More ❯
workflow Work with the CTO to define architectural direction and codebase structure Strike the right balance between planning for scale and delivering quickly Contribute to a cultureofownership, autonomy, and product-first thinking What they're looking For 4+ years of professional experience in modern web development Strong expertise in React, NodeJS and More ❯