1 to 25 of 35 Customer Analyst Jobs

Customer Data Business Analyst Customer Engagement Initiative (Digital Transformation Programme) Location: Reading (Hybrid – Tuesdays are anchor days) Duration: Initial 3 Months Contract Day Rate: Competitive (Inside IR35) We're looking for an experienced Customer Data Business Analyst to join a major Customer Engagement Initiative … within a large-scale Digital Transformation Programme. This is a pivotal role focused on building the customer data foundations that will enable future loyalty, promotions, personalisation, customer engagement, and marketing capabilities . You'll play a key role in defining and shaping new customer data products, ensuring ...

retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. Why be a Senior Analyst — Customer (Beauty) at THG? As Senior Analyst in the Beauty Customer team, you will own analytical work that helps THG’s Beauty division … understand and grow its customer base. Working across acquisition, retention, CRM, marketing and loyalty, you will build the analysis, models and insight that enable the business to make better decisions about how it acquires and retains customers. You are expected to work largely independently — owning complex analytical problems ...

Senior Customer Analyst London (Hybrid - 2x Days a Week in Office) £45,000-£50,000 The Company This is a leading UK consumer and retail business with a significant physical and digital presence and millions of customers; the business is investing heavily in its data and analytics capabilities … with increasing demand from senior stakeholders to use data to make better, faster commercial decisions. The wider analytics function brings together Customer Analytics, Data Science, Data & AI, Marketing Analytics, Pricing and Promotional Analytics, giving the team exposure to a broad range of commercial challenges. The Customer Analytics team ...

Customer Selections Analyst (12-month FTC) Up to £50,000 Stratford-Upon-Avon (1 day a week in office) This is an excellent opportunity for a Customer Selections and Analytics Consultant to combine technical expertise with commercial impact. You will play a key role in delivering customer targeting, campaign analysis, and actionable insights that influence marketing and customer engagement strategies. THE COMPANY They are a well-established organisation with a strong focus on customer engagement, data-driven decision making, and continuous improvement. Their analytics function works closely with a range of stakeholders to ensure ...

Role: Utilise advanced analytical techniques to understand customer behaviour, identify opportunities across acquisition, retention, loyalty and customer value, and turn data into recommendations that improve business decision-making.WHATS IN IT FOR YOU:40% staff discount plus friends & family discounts throughout the yearAccess to our reward platform for external … with the Retail Trust and Fashion & Textile Children's TrustWhat you’ll be doing:Data Mining: Use data mining techniques to combine multiple large customer, transaction, campaign and digital datasets into new data marts, analytical models and reusable insight assets.Descriptive Analytics: Interpret data and present findings to stakeholders ...

Role: Utilise advanced analytical techniques to understand customer behaviour, identify opportunities across acquisition, retention, loyalty and customer value, and turn data into recommendations that improve business decision-making. WHATS IN IT FOR YOU:40% staff discount plus friends & family discounts throughout the yearAccess to our reward platform … with the Retail Trust and Fashion & Textile Children's TrustWhat you'll be doing: Data Mining: Use data mining techniques to combine multiple large customer, transaction, campaign and digital datasets into new data marts, analytical models and reusable insight assets. Descriptive Analytics: Interpret data and present findings to stakeholders ...

Customer Analytics Analyst Southampton (1 day a week) | £50,000 + Bonus This is an opportunity to join a well-established, data-driven business where you'll help shape customer, CRM and retail media strategy through analytics. Working across campaign measurement, audience analytics and customer behaviour … strong omnichannel presence and a growing focus on data and analytics. Their analytics function partners closely with marketing and commercial teams to drive customer growth and campaign performance. The Role Analyse customer, CRM, loyalty and retail media data to uncover actionable insights. Measure campaign performance using uplift analysis ...

over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. The Role … Days In Office) Utilise advanced analytical techniques to understand customer behaviour, identify opportunities across acquisition, retention, loyalty and customer value, and turn data into recommendations that improve business decision-making. WHATS IN IT FOR YOU: 40% staff discount plus friends & family discounts throughout the year Access ...

Customer & Marketing Data Analyst Birmingham Hybrid Working Permanent Up to £50,000 + 20% bonus The Opportunity We're recruiting a Customer & Marketing Data Analyst to join an established organisation and turn large volumes of customer and marketing data into actionable commercial insight. Working closely … with Digital, Marketing, customer and commercial teams, you'll use SQL and BI tools to understand customer behaviour, evaluate marketing activity and identify opportunities to improve targeting, engagement and performance. This isn't just a reporting role. You'll investigate what's happening within the data, understand ...

Customer Support Analyst30,000 Plus benefitsQuant Capital is urgently looking for a Customer Support Analyst to join or well known Fintech50 client who produces software disrupting the wealth management market. Currently they stand at 300 in the UK with almost 3000 clients.The firm runs a modern infrastructure … want to play around you will be encouraged. The CEO has an open desk and works closely with every team member.Day to Day the Customer Support Analyst will be part of some of:· Help desk support – answering support calls from clients and processing support emails.· Logging calls ...

Customer Insights Analyst (12 month fixed term contract) £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping … customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high ...

ultimate, quality experience. About our role: 12-14 months Fixed Term Contract To support the digital business and the CRM Manager by providing customer behaviour and lifetime value insight, reporting globally across all channels and markets and manage the Digital Optimisation and Analytics Executive . To provide customer … conclusions to the business on a regular basis to ensure the right planning is in place to grow and retain the Molton Brown customer base. The role is central to the customer lifetime value initiative, the development of the loyalty program and the foundation of understanding the recency ...

DescriptionTechnical Business Analyst - Salesforce Customer PlatformsINTROReady to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays.In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead … customers will remember forever.Make a difference with your next role. Make it easyJet holidays.READ ON IF YOU> Have experience working as a Technical Business Analyst, translating business needs into clear technical requirements and delivering successful technology change.> Bring strong Salesforce experience, ideally Salesforce Service Cloud, gained within a customer ...

meaningful innovation and want to shape what’s next in Insurtech, this is where that work happens. The Role at a Glance Role: Customer Business Analyst Team: Customer Success Location: [London/Remote] This role is aligned to our hub locations. While we’re especially interested … candidates in or near these areas, we welcome applications from outside of these locations as well. Position Overview We’re looking for a Customer Business Analyst to join our Customer Success Team and help drive meaningful outcomes at the intersection of AI and insurance. You’ll collaborate ...

Description Job Description The Customer Operations Analyst manages day-to-day activities for assigned accounts, working cross-functionally to ensure customer orders are processed, shipped, invoiced, and completed in accordance with customer requirements. This role supports reliable execution across customer operations, order management, inventory coordination … reliable follow-through from order planning to invoicing. Manage both domestic and direct import orders working cross-functionally and with 3PL partners. Ensure all customer requirements are communicated and followed. II) Job Duties The Customer Operations Analyst will perform or be responsible for the performance ...

learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity … risk present priorities for the business About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future data science and AI capability while strengthening ...

learn more about ICIS at the link below. About the team: The Insight function takes ICIS to a joined-up understanding of customer needs, product usage, behaviours, interactions and commercial outcomes so teams can make clearer decisions about where to focus, what to build, how and where opportunity … risk present priorities for the business About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future data science and AI capability while strengthening ...

learn more about ICIS at the link below. https://www.icis.com/explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future … data science and AI capability while strengthening day-to-day reporting, dashboarding and evidence-based decision making. You will be responsible for turning customer, commercial and operational data into practical insight that improves customer understanding, product decisions, retention, engagement and business performance. You will work closely with customer ...

Global SaaS client is now seeking an experienced Data Analyst to join their Global Customer Success Data Science Team for a 10-month contract . You’ll play a pivotal role in improving how they measure and deliver customer success, driving impact across Customer Experience, Digital … Experience, Service Delivery, and Supportability. You will partner closely with cross-functional teams, and ensure that data informs strategy, enhances customer journeys, and scales operational excellence. Key Responsibilities Building robust data foundations : Collaborate with engineering to develop pipelines, improve data integrity, and establish clear metric definitions and governance tailored ...

Global SaaS client is now seeking an experienced Data Analyst to join their Global Customer Success Data Science Team for a 10-month contract . You'll play a pivotal role in improving how they measure and deliver customer success, driving impact across Customer Experience, Digital … Experience, Service Delivery, and Supportability. You will partner closely with cross-functional teams, and ensure that data informs strategy, enhances customer journeys, and scales operational excellence. Key Responsibilities Building robust data foundations : Collaborate with engineering to develop pipelines, improve data integrity, and establish clear metric definitions and governance tailored ...

seeking a Senior Analyst – Customer (Beauty) to own analytics across the customer lifecycle for our THG Beauty business. You will work across acquisition, retention, CRM, loyalty and marketing, delivering end-to-end insights that inform strategy. You’ll build segmentation and models, analyse channel performance, and translate ...

Cytora, now an Applied Systems company, is seeking a Customer Business Analyst to join the Customer Success team. You’ll help translate client needs into clear requirements and collaborate with engineering and product to deliver AI-powered insurance solutions. This role offers remote and hybrid work options ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This … position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will ...

Executive Facilities is seeking an experienced Data Analyst to join a Global SaaS client’s Global Customer Success Data Science Team on a 10-month contract. The role focuses on measuring and delivering customer success, and aligning data with strategy across customer experience, digital experience, service ...

Igbaffiliate is seeking a Senior Data Analyst to contribute to their Customer Data Platform, ensuring data integrity and supporting analytics teams. This role combines practical data work and systematic analysis, helping improve acquisition and conversion strategies. The ideal candidate will have a strong background in SQL, Python ...