1 to 25 of 32 Customer Analyst Jobs

About the Role**Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation.This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will … person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting ...

Technical Business Analyst - Customer Platforms (16537) We are recruiting for a Technical Business Analyst (Customer Platforms) who will work closely with business teams at easyJet holidays to understand what they need and turn those needs into clear requirements for our development teams. In this role … make sure every change is understood, implemented correctly, and adopted successfully. You’ll look for ways to improve processes, simplify workflows, and make our customer‐facing platforms work smarter. You’ll support implementation planning, help guide teams through delivery, and make sure requirements are interpreted correctly. You’ll also ...

Technical Business Analyst - Customer Platforms (16537) We are recruiting for a Technical Business Analyst (Customer Platforms) who will work closely with business teams at easyJet holidays to understand what they need and turn those needs into clear requirements for our development teams. In this role … make sure every change is understood, implemented correctly, and adopted successfully. You’ll look for ways to improve processes, simplify workflows, and make our customer‐facing platforms work smarter. You’ll support implementation planning, help guide teams through delivery, and make sure requirements are interpreted correctly. You’ll also ...

Graduate Customer Support Analyst Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great) Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working … probation period) G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Graduate Customer Support Analyst to their growing Customer Success team. I am looking for a Graduate Customer Support Analyst who has experience ...

Digital Business Analyst - Customer Engagement Full-time Salary for Advertising: Competitive Salary Dept. L4/House: IT Team Recharge - 99811 Digital Business Analyst - On Going Loyalty Fixed term contract until May 2028 Join us at Greene King the country's leading pub company and brewer, where … today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience. As a Digital Business Analyst, you will play a key role in shaping Greene King’s digital future by analysing business needs and translating them into innovative solutions. ...

Customer Data Analyst Hybrid £400 per day Inside IR35 3-Month Contract This is an exciting opportunity to join a high-profile customer analytics transformation programme, supporting global stakeholders and delivering insight-led solutions that influence customer strategy. The assignment combines hands-on dashboard development with … customer analytics, testing measurement, and data storytelling. The Company They are a well-established analytics and customer insight consultancy delivering large-scale transformation projects for global consumer brands. Their teams help organisations better understand customer behaviour, optimise CRM performance, and develop data-driven strategies. This engagement sits ...

pace. From hardware and manufacturing to software, AI and commercial, we're one team – one heart – that beats, learns and grows together. Take your customer analysis out of the dashboard and onto the warehouse floor. As an experienced Senior Customer Analyst you already know how to find … story in customer data: segments, drivers of churn, usage patterns, voice-of-customer signals. Here, you'll pair that with what you see first-hand in live warehouses, then use both to decide which product bets Dexory makes. What you'll do Get to the "why" behind ...

Digital Business Analyst, you will play a key role in shaping Greene King's digital future by analysing business needs and translating them into innovative solutions. You'll work closely with stakeholders to design processes and deliver digital products that enhance the pub experience. Company Description Digital Business Analyst … life happens. Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more... Qualifications As Digital Business Analyst, you will... Lead business analysis activities for digital projects and continuous improvement initiatives, being involved initiatives from start to end. Gather and validate requirements ...

secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future. Help Shape Exceptional Customer Experiences Through Data At Entrust, we're committed to enabling trusted identities, secure payments, and data protection for organizations worldwide. As a Customer Performance Analyst, you'll play a key role in ensuring our products consistently deliver exceptional performance for our customers. This is an exciting opportunity for a naturally curious and analytical professional who enjoys solving complex problems, uncovering insights from data, and partnering with cross-functional teams to drive ...

About Our Team The Customer Enablement and Implementation Team are part of Elsevier’s Clinical Solutions Customer Success organization, dedicated to delivering exceptional customer experiences across the full product lifecycle. We partner closely with healthcare organizations to ensure successful onboarding, implementation, and long-term adoption of Elsevier … customers through effective project execution, strong stakeholder engagement, and optimized product utilization, ultimately supporting improved clinical and operational outcomes. About the Role The Implementation Analyst is responsible for leading and executing the implementation of Elsevier’s Clinical Solutions products across healthcare organizations. This role requires a strong combination ...

Igbaffiliate is seeking a Senior Data Analyst to contribute to their Customer Data Platform, ensuring data integrity and supporting analytics teams. This role combines practical data work and systematic analysis, helping improve acquisition and conversion strategies. The ideal candidate will have a strong background in SQL, Python ...

trust of our customers is a business enabler and we value it more than anything else. In this role, you will report to the Customer Trust lead. You will drive company growth by addressing customer security inquiries, supporting our Go-To-Market (GTM) team with accurate and timely … responses, and elevating our overall security posture. You will operate at the intersection of technical security, customer success, audit, and AI innovation, leveraging Harvey’s own tools to improve the speed, automation, and accuracy of our responses. This is a unique opportunity to shape the customer trust narrative ...

continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you'll love this role of Customer Support Analyst This is a varied customer-focused role within Civica Engagement Solutions, where you’ll help customers get the best from … Engagement Solutions from initial requirements through to go-live. Working closely with colleagues across product, sales and the wider business, you’ll share customer feedback, improve how we work and support the continued growth of our solutions. Support customers by telephone, email and online, understanding their needs and providing ...

Primark is seeking a Digital Business Analyst to help shape customer experiences across online and in-store channels. You will partner with product managers, technology teams, and business stakeholders to translate complex requirements into clear user stories and specifications. You will facilitate discovery sessions, map processes, and support … agile delivery through backlog refinement and testing, ensuring solutions deliver measurable business value and improved customer journeys. #J-18808-Ljbffr ...

expanding its Digital Customer team in the UK. We are seeking an analyst to respond to internal and customer support requests and to identify proactive improvements to prevent recurring issues, including onboarding activities for customer integrations. You will serve as a bridge between customers and internal ...

Business Analyst - Insurance, DLM, Customer Journeys £Market Rate (Inside IR35) Brighton/Manchester (1-2 days per week onsite) 6 months My client is a high-profile Insurance firm looking for an experienced Business Analyst with strong General Insurance/PAS experience and knowledge of Document Lifecycle … Management (DLM)/Document Management Systems, Business Rules, Business Processes and Customer Journeys. Key Requirements: Strong BA experience within General Insurance. Policy Admin System or Claims System experience. Experience with Document Lifecycle Management (DLM) or content management/document management systems. Knowledge of business rules, processes and workflow logic ...

proud to share our story and Make Amazing Happen at CDW. This is a new role to support an expansion of the Digital Customer team. As a analyst, you will be responsible to responding to requests for support from coworkers and from customers directly. In addition to reactive … support, you will be proactively identifying opportunities to resolve recurring issues to stop them occurring in the future and supporting customer integration onboarding activities. Responsibilities Reactive Customer Support First line support for incoming requests from internal coworkers and from customers Respond to requests or ensure allocation of requests ...

Entrust is seeking a Customer Performance Analyst to ensure product performance excellence for customers worldwide. You will analyze performance data, identify trends, and provide data-driven recommendations while collaborating with engineering, product, and support teams. The role emphasizes ownership of investigations, proactive problem solving, and clear communication with ...

London. The ideal candidate will harness strong SQL skills to build and maintain dashboards, facilitate data migrations, and support analytical requests from the Customer Experience team. This full-time role requires a proactive approach and a focus on delivering actionable data insights. Competitive salary ...

Just Eat Takeaway.com is seeking a Product Analyst on a Fixed-Term contract to enhance the customer journey and deliver data‐driven insights across web and app experiences. You’ll partner with product managers, UX and data scientists to translate data into actionable recommendations that shape the global … user experience. Based in our London tech hub, you will drive KPI insights, experiment ideas, and collaborate across teams to maximise customer impact with robust analytics and storytelling. #J-18808-Ljbffr ...

Yate, Bristol is seeking a Customer Success Analyst to support clients, manage issues, and coordinate with Product, Engineering, Support, and Customer Success teams. You will translate technical details into clear updates, monitor trends, and help improve service quality while building strong customer relationships. Hybrid role with ...

seeking a Customer Success Analyst in Yate (Bristol area) for a hybrid role. You will be the primary contact for customer-raised issues, coordinating with Product, Engineering, and CS to investigate, triage, and resolve challenges while providing clear updates to customers. The role emphasizes proactive communication, trend … identification, and continuous service improvement. You will translate complex technical information into understandable updates, ensuring customer confidence. #J-18808-Ljbffr ...

ITAC Solutions is seeking a collaborative analyst to translate business strategy into scalable product features for a digital commerce client in the UK. You will partner with Product, Engineering, and UX to shape backlog and deliver actionable requirements. Responsibilities include mapping journeys, defining acceptance criteria, and driving improvements that … enhance customer experiences across B2B/B2C ecommerce platforms. Sponsorship and US employment considerations noted. #J-18808-Ljbffr ...

leading airline company is seeking a Technical Business Analyst to work closely with various teams to convert business needs into clear technical requirements. The role involves supporting workshops, optimizing workflows, and ensuring successful implementation of changes. The ideal candidate will have experience in contact centre environments and familiarity with ...

leading airline company is seeking a Technical Business Analyst to work closely with various teams to convert business needs into clear technical requirements. The role involves supporting workshops, optimizing workflows, and ensuring successful implementation of changes. The ideal candidate will have experience in contact centre environments and familiarity with ...