21 of 21 Customer Analyst Jobs

Customer Analyst £50,000–£55,000 + Share Scheme Lancashire (Hybrid – 3x Days a Week in Office) If you enjoy shaping strategy, proving ROI, and building what “good” looks like in CRM and retention, this is the role for you! The Company A fast-growing, family-led healthcare … retail group with 550+ practices across the UK & Ireland is seeking a Customer Analyst as they invest heavily on providing long-term commercial value to their partners The Role Sitting within the CRM function, this role is all about using data to drive smarter customer engagement. ...

Customer Analyst £45,000–£50,000 + Bonus Stratford-upon-Avon (Hybrid – 1x Day a Week in Office) If you’re a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team … business investing heavily in customer data + marketing capability. The Company You’ll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they’re in the middle of a major data transformation, with new platforms, better access to customer ...

Customer Insight Analyst Hybrid – 1-2 days per week West Midlands based Full-time Up to £50,000 + up to 20% bonus We're supporting a large, well-established business in hiring a Customer Insight Analyst to join their Data & Analytics function on a permanent … basis. This is a hands-on role with real commercial impact, working with rich customer-level data to drive insight across multiple areas of the business. The role is well suited to someone who is equally comfortable writing complex queries and presenting findings to senior stakeholders — communication and storytelling ...

Service Desk Analyst (customer service) - 12-hour Night Shifts - 4 days on, 4 days off. Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service … quality. Key Responsibilities of a Service Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate the business principles ...

Customer Insights Analyst £50,000 - £55,000 Hybrid - Lancashire (3x days per week) This is an opportunity to step into a high impact customer insight role where your analysis directly shapes marketing strategy, customer experience, and commercial performance. You will work with rich customer and patient data to influence how a large, service led organisation engages, retains, and grows its customer base. The Company They are a well established, customer focused organisation operating at scale within a regulated, service led environment. Data and insight sit at the heart of their decision ...

Customer Success Analyst Hybrid working – 3 days in the office Our client, a rapidly expanding international organisation, is seeking a Customer Success Analyst to take ownership of a diverse portfolio of commercial accounts. This position is ideal for someone who enjoys building influential relationships, shaping client … best‐practice guidance. Strengthening long‐term client engagement through consistent, high‐quality support. What You’ll Bring A minimum of one year in Customer Success, Account Management, or a similar client‐facing role. Experience working with B2B clients; exposure to SaaS, software, or logistics environments is beneficial. A track ...

Lead Customer Insight Analyst London - Hybrid - 2 days a week in office Up to £90,000 plus bonus The Company They are a large, established organisation in the insurance space. Customer understanding sits at the heart of their strategy, with significant investment in data, analytics, and self … service insight! The Role Own and shape the customer insight strategy, acting as the connective tissue across analytics, BI and insight teams. Define the operating model, frameworks and priorities that enable scalable, self service insight delivery. Partner closely with analytics, marketing, product, data science and technology teams to embed ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality … pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing ...

Senior Customer Insights Analyst £40,000 – £47,000 Manchester | Hybrid (2 days per week) A growing business is looking for a Senior Data & Insights Analyst to join their customer analytics team. The Role You’ll sit within the customer analytics function, focusing on understanding … optimising the customer journey from initial enquiry through to conversion. This role is highly insight-driven, with a strong emphasis on storytelling, stakeholder engagement, and driving business decisions through data. Key responsibilities include: Analysing the end-to-end customer journey to identify opportunities and friction points Reporting ...

Data Analyst – £285/day | 10-Month Contract | Hybrid (London) We’re looking for an experienced Data Analyst to join a global Customer Success Data Science team , working on initiatives that enhance customer experience and operational excellence across international markets. This is an exciting opportunity … automation across multiple regions. You’ll collaborate closely with cross-functional teams to ensure data drives strategy, informs decision-making, and helps deliver exceptional customer outcomes. What You’ll Do Build strong data foundations: Develop pipelines, improve data integrity, and establish clear metric definitions and governance across multiple international ...

Lead Customer Insights Analyst £70,000 - £90,000 + bonus Hybrid - Manchester (2 days per week) This is a senior leadership role for someone who wants to shape how customer insight is embedded across an organisation. You will sit at the centre of strategy, analytics and transformation … working that enable high impact, decision ready insight at scale. The Company They are a large, complex organisation with a strong focus on customer experience and data driven decision making. Customer insight sits at the heart of their transformation agenda, supporting senior leaders to act with confidence. ...

Business Data Analyst - 4 Month Contract £285/day - Inside IR35 Hybrid – London (3 days onsite/2 remote) Start: ASAP Our client is a global SaaS technology company within the FinTech sector , operating across multiple international markets and delivering digital products at scale. They are seeking a Business … Data Analyst to play a pivotal role in shaping data-led decision-making across customer experience, service delivery, and digital platforms. This is a highly visible contract position for a business-driven analytics leader who can turn complex, fragmented datasets into clear, actionable insights that influence strategy ...

Data Analyst London (hybrid, 2 days per week) | Up to £55,000 This is a great opportunity to join a growing data and analytics consultancy where you will work on varied, client-facing projects that have real commercial impact. You will sit between data, insight, and decision-making, helping … consumer brands. Their focus is on helping organisations unlock value from complex data through practical, outcome-driven analytics. The Role As a Data Analyst, you will work closely with clients to translate business problems into clear analytical solutions. You will be involved across the full project lifecycle, from early ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This … position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will ...

prior to the specified closing date. Please apply as soon as possible if interested. About the role Youll be a key member of our Customer Analytics team, using rich data from both digital and physical touchpoints to shape how we engage, retain and reward our customers. This … confident voice in the business - translating complex data into clear, commercial insight that drives real impact. Youll work closely with CRM, Marketing and Customer teams, helping to deliver more personalised and profitable customer experiences. Youll also take on a leadership element, guiding analytical direction, influencing stakeholders ...

contract Manchester or Slough (Hybrid 8 days a month in office) Competitive + Bonus We’re looking for a detail‐oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract . Reporting into … Senior Director of Customer Success , you’ll play a hands‐on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‐growth B2B SaaS environment . ...

contract Manchester or Slough (Hybrid 8 days a month in office) Competitive + Bonus We’re looking for a detail‐oriented and analytically driven Customer Success Operations Analyst to join our Customer Success & Renewals Operations team for a 12 month fixed term contract . Reporting into … Senior Director of Customer Success , you’ll play a hands‐on role supporting the systems, data, and operational insights that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‐growth B2B SaaS environment . ...

received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role As a Customer Data Analyst, youll turn data into meaningful insight that drives real business impact. Sitting at the heart of our Customer, Ecommerce … Marketing functions, youll use data to shape smarter decisions, stronger campaigns and better customer outcomes. Youll take ownership of projects end-to-end, working with semi-structured data to uncover trends, answer key business questions and influence strategy. What youll be doing: Owning and delivering analysis that goes beyond ...

Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for an adaptable and dynamic Customer Data Insights Analyst to join our Global Customer Team. This … where you will design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention. We are looking ...

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