23 of 23 Customer Analyst Jobs

Senior Customer Operations Analyst

Hiring Organisation
Thales
Location
City, Belfast, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About … Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person ...

Product Operations Analyst (Customer Activations) London, UK

Location
Greater London, England, United Kingdom
Product Operations Analyst (Customer Activations) London, UK Please note this is for London, UK. You only need toapply to one location if there are multiple listed for the job. At Ripple, we're building a world where value moves like information does today. … incredible career growth opportunities, join us, and build real world value. THE WORK: Join Ripple Labs Inc. in London, UK as a Product Operations Analyst - Customer Activations This role is uniquely positioned to transform customer experiences by seamlessly integrating them into our innovative products. ...

Graduate Customer Support Analyst

Hiring Organisation
G.R.E. Recruitment Limited
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£26,000
Graduate Customer Support Analyst Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great) Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working … probation period) G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Graduate Customer Support Analyst to their growing Customer Success team. I am looking for a Graduate Customer Support Analyst who has experience ...

Digital Business Analyst - Customer Engagement

Location
Burton upon Trent, England, United Kingdom
Digital Business Analyst - Customer Engagement Full-time Salary for Advertising: Competitive Salary Dept. L4/House: IT Team Recharge - 99811 Digital Business Analyst - On Going Loyalty Fixed term contract until May 2028 Join us at Greene King the country's leading pub company and brewer, where … today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience. As a Digital Business Analyst, you will play a key role in shaping Greene King’s digital future by analysing business needs and translating them into innovative solutions. ...

Customer Data Analyst

Hiring Organisation
Arden Personnel
Location
Worcestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 27,000 Annual
Customer Data Analyst Location: Near Redditch Salary: £27,000 per annum Hours: Full-time, Monday Friday Permanent Are you organised and accurate, and do you enjoy working with data? This could be the perfect entry into a data-focused career. Arden Personnel is recruiting on behalf … well-established business near Redditch. They are looking for a Customer Data Analyst to join their Business Contract Management team. It s a great opportunity for someone early in their career who enjoys detail and wants to understand how data keeps a business running smoothly. The role ...

Digital Business Analyst - Loyalty & Customer Engagement

Location
Branston, England, United Kingdom
Digital Business Analyst - Customer Engagement Full-time Salary for Advertising: Competitive Salary Dept. L4/House: IT Team Recharge - 99811 Digital Business Analyst - On Going Loyalty Fixed term contract until May 2028 Join us at Greene King the country's leading pub company and brewer, where … today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience. As a Digital Business Analyst, you will play a key role in shaping Greene King’s digital future by analysing business needs and translating them into innovative solutions. ...

Senior Customer Analyst

Location
Wallingford, England, United Kingdom
pace. From hardware and manufacturing to software, AI and commercial, we're one team – one heart – that beats, learns and grows together. Take your customer analysis out of the dashboard and onto the warehouse floor. As an experienced Senior Customer Analyst you already know how to find … story in customer data: segments, drivers of churn, usage patterns, voice-of-customer signals. Here, you'll pair that with what you see first-hand in live warehouses, then use both to decide which product bets Dexory makes. What you'll do Get to the "why" behind ...

Customer Excellence Business Analyst

Hiring Organisation
Pontoon
Location
Warwick, Warwickshire, United Kingdom
Employment Type
Contract
Contract Rate
£500/day
experience in an inclusive environment that helps them thrive. Our client, a leading organisation in the Utilities sector, is seeking a dynamic and analytical Customer Excellence Business Analyst to join their Electricity Distribution team. This is an exciting opportunity to play a pivotal role in delivering innovative digital … solutions that enhance customer experiences and streamline operations. Role: Customer Excellence Business Analyst Duration: 12 Months Location: Remote (travel for workshops, exp paid) Rate: £500 pd (umbrella) Key Responsibilities: As a Customer Excellence Business Analyst, your contributions will be vital in driving the digital strategy ...

Lead Data Analyst, Customer Support

Hiring Organisation
Wise
Location
London, England, United Kingdom
entirely new network for the world's money.For everyone, everywhere.More about our mission and what we offer.Job DescriptionWe are looking for a Lead Data Analyst who is passionate about our mission of Money Without Borders. You will partner with our Customer Support organisation to help drive data-driven … decisions that improve customer outcomes while managing cost to serve and team capacity.Customer Support is the largest customer-facing area in Servicing. It is where cost to serve, AI and automation, and the alignment between Operations and Product come together. You will measure whether changes to channels, self ...

Data Analyst - Customer Success

Hiring Organisation
Executive Facilities
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£320.00 per day
Global SaaS client is now seeking an experienced Data Analyst to join their Global Customer Success Data Science Team for a 9-month contract . You’ll play a pivotal role in improving how they measure and deliver customer success, driving impact across Customer Experience, Digital … Experience, Service Delivery, and Supportability. You will partner closely with cross-functional teams, and ensure that data informs strategy, enhances customer journeys, and scales operational excellence. Key Responsibilities Building robust data foundations : Collaborate with engineering to develop pipelines, improve data integrity, and establish clear metric definitions and governance tailored ...

Data Analyst - Customer Success

Hiring Organisation
Executive Facilities
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£74,000 per annum
Global SaaS client is now seeking an experienced Data Analyst to join their Global Customer Success Data Science Team for a 10-month contract . You’ll play a pivotal role in improving how they measure and deliver customer success, driving impact across Customer Experience, Digital … Experience, Service Delivery, and Supportability. You will partner closely with cross-functional teams, and ensure that data informs strategy, enhances customer journeys, and scales operational excellence. Key Responsibilities Building robust data foundations : Collaborate with engineering to develop pipelines, improve data integrity, and establish clear metric definitions and governance tailored ...

French Speaking Customer Support Analyst

Hiring Organisation
Ascend Consulting
Location
Cambridge, Cambridgeshire, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £33,000 per annum
French Speaking Customer Support Analyst, Cambridge to £33,000, Hybrid working A leading Technology Specialist firm in Cambridge are looking for a French speaking customer support analyst. This is a full-time role providing professional and responsive support customers across Europe, helping them get the most from … their systems. You’ll handle customer queries across phone, email and live chat, investigate technical issues, process system changes and coordinate engineer appointments. You’ll use internal support tools to diagnose issues, manage cases and ensure customers receive timely and effective support. You’ll also work closely with customers ...

Data Analyst - Customer Success

Hiring Organisation
Executive Facilities
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Global SaaS client is seeking an experienced Senior Data Analyst to join their Global Customer Success Data Science Team on a 9-month contract, supporting international markets and driving measurable impact across Customer Experience, Digital Experience, Service Delivery, and Supportability. You’ll partner with cross-functional teams … strengthen data foundations, enhance customer journeys, and accelerate AI-native analytics across the organisation. This role requires you to have a consultative and strategic approach. Key Responsibilities Build robust data foundations Develop pipelines, improve data integrity, and define metrics/governance tailored for international markets. Develop actionable dashboards & reporting ...

Customer Performance Analyst

Location
Greater London, England, United Kingdom
secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future. Help Shape Exceptional Customer Experiences Through Data At Entrust, we're committed to enabling trusted identities, secure payments, and data protection for organizations worldwide. As a Customer Performance Analyst, you'll play a key role in ensuring our products consistently deliver exceptional performance for our customers. This is an exciting opportunity for a naturally curious and analytical professional who enjoys solving complex problems, uncovering insights from data, and partnering with cross-functional teams to drive ...

Senior Strategy & RevOps Analyst (Customer Success)

Location
Greater London, England, United Kingdom
Intuit is seeking a Senior Strategy & RevOps Analyst to join the International Customer Success Revenue Operations team, supporting across the product portfolio. This role sits at the intersection of strategy, analytics, and operations, and plays a critical part in scaling and optimising how we serve and retain … international customer base. You will partner closely with International CS leadership, growth leaders, and regional operations teams to ensure we have the right operating models, performance insights, and decision frameworks to drive durable growth, retention, and expansion across markets. This is a high-impact role for someone who thrives ...

Senior Data Platform Analyst - Customer 360 & Growth

Location
United Kingdom
Igbaffiliate is seeking a Senior Data Analyst to contribute to their Customer Data Platform, ensuring data integrity and supporting analytics teams. This role combines practical data work and systematic analysis, helping improve acquisition and conversion strategies. The ideal candidate will have a strong background in SQL, Python ...

Customer Support Analyst

Location
Greater London, England, United Kingdom
continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you'll love this role of Customer Support Analyst This is a varied customer-focused role within Civica Engagement Solutions, where you’ll help customers get the best from … Engagement Solutions from initial requirements through to go-live. Working closely with colleagues across product, sales and the wider business, you’ll share customer feedback, improve how we work and support the continued growth of our solutions. Support customers by telephone, email and online, understanding their needs and providing ...

Graduate Customer Support Analyst

Hiring Organisation
G.R.E. Recruitment Limited
Location
South East, United Kingdom
Employment Type
Permanent
Salary
GBP 27,000 Annual
Graduate Customer Support Analyst Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great) Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working ...

Data-Driven Customer Performance Analyst

Location
Greater London, England, United Kingdom
Entrust is seeking a Customer Performance Analyst to ensure product performance excellence for customers worldwide. You will analyze performance data, identify trends, and provide data-driven recommendations while collaborating with engineering, product, and support teams. The role emphasizes ownership of investigations, proactive problem solving, and clear communication with ...

Data-Driven Product Analyst | Customer UX & Growth (Fixed-Term)

Location
Greater London, England, United Kingdom
Just Eat Takeaway.com is seeking a Product Analyst on a Fixed-Term contract to enhance the customer journey and deliver data‐driven insights across web and app experiences. You’ll partner with product managers, UX and data scientists to translate data into actionable recommendations that shape the global … user experience. Based in our London tech hub, you will drive KPI insights, experiment ideas, and collaborate across teams to maximise customer impact with robust analytics and storytelling. #J-18808-Ljbffr ...

Strategic eCommerce Analyst: Customer Journeys & MVPs

Location
Birmingham, England, United Kingdom
ITAC Solutions is seeking a collaborative analyst to translate business strategy into scalable product features for a digital commerce client in the UK. You will partner with Product, Engineering, and UX to shape backlog and deliver actionable requirements. Responsibilities include mapping journeys, defining acceptance criteria, and driving improvements that … enhance customer experiences across B2B/B2C ecommerce platforms. Sponsorship and US employment considerations noted. #J-18808-Ljbffr ...

Pega CRM Business Analyst: Transforming Customer Journeys

Location
Greater London, England, United Kingdom
Markets in London is seeking an experienced Business Analyst to support the ongoing development of our Pega CRM platform. You will translate business needs into actionable requirements and help deliver customer-centric solutions across onboarding, servicing, financial crime and operational workflows. Working in Agile squads, you will collaborate ...

Customer Activation Product Ops Analyst (London)

Location
Greater London, England, United Kingdom
Ripple Labs Inc. in London, UK, is seeking a Product Operations Analyst for Customer Activations to streamline end-to-end activations across Ripple products, coordinating with multiple teams to ensure smooth onboarding for institutional clients. You will guide customers through setup steps, identify blockers, and maintain data accuracy ...