22 of 22 Customer Analyst Jobs

Technical Business Analyst - Customer Platforms

Location
Luton, England, United Kingdom
Technical Business Analyst - Customer Platforms (16537) We are recruiting for a Technical Business Analyst (Customer Platforms) who will work closely with business teams at easyJet holidays to understand what they need and turn those needs into clear requirements for our development teams. In this role … make sure every change is understood, implemented correctly, and adopted successfully. You’ll look for ways to improve processes, simplify workflows, and make our customer‐facing platforms work smarter. You’ll support implementation planning, help guide teams through delivery, and make sure requirements are interpreted correctly. You’ll also ...

Technical Business Analyst - Customer Platforms

Location
Greater London, England, United Kingdom
Technical Business Analyst - Customer Platforms (16537) We are recruiting for a Technical Business Analyst (Customer Platforms) who will work closely with business teams at easyJet holidays to understand what they need and turn those needs into clear requirements for our development teams. In this role … make sure every change is understood, implemented correctly, and adopted successfully. You’ll look for ways to improve processes, simplify workflows, and make our customer‐facing platforms work smarter. You’ll support implementation planning, help guide teams through delivery, and make sure requirements are interpreted correctly. You’ll also ...

Customer & Marketing Data Analyst

Hiring Organisation
Amtis Professional Ltd
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£40000 - £50000/annum
Customer & Marketing Data Analyst Birmingham Hybrid Working Permanent Up to £50,000 + 20% bonus The Opportunity We're recruiting a Customer & Marketing Data Analyst to join an established organisation and turn large volumes of customer and marketing data into actionable commercial insight. Working closely … with Digital, Marketing, customer and commercial teams, you'll use SQL and BI tools to understand customer behaviour, evaluate marketing activity and identify opportunities to improve targeting, engagement and performance. This isn't just a reporting role. You'll investigate what's happening within the data, understand ...

MDM Analyst – Customer & Supplier (FTC until Dec 2027)

Location
Bath, England, United Kingdom
Analyst – Customer & Supplier (FTC until Dec 2027) Contract Department: Finance Join Rotork's growing Master Data Management team and help shape a brand-new function. As an MDM Analyst , you'll play a key role in ensuring the accuracy, consistency, and reliability of Customer and Supplier … working. What You'll Be Doing Act as the primary point of contact for our offshore master data maintenance team. Manage and coordinate Customer and Supplier master data requests, ensuring compliance with governance standards and service levels. Review, triage, and process data requests, providing guidance on the appropriate course ...

Customer Performance Analyst

Location
Greater London, England, United Kingdom
secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future. Help Shape Exceptional Customer Experiences Through Data At Entrust, we're committed to enabling trusted identities, secure payments, and data protection for organizations worldwide. As a Customer Performance Analyst, you'll play a key role in ensuring our products consistently deliver exceptional performance for our customers. This is an exciting opportunity for a naturally curious and analytical professional who enjoys solving complex problems, uncovering insights from data, and partnering with cross-functional teams to drive ...

Customer Success Implementation Analyst

Location
City Of London, England, United Kingdom
About Our Team The Customer Enablement and Implementation Team are part of Elsevier’s Clinical Solutions Customer Success organization, dedicated to delivering exceptional customer experiences across the full product lifecycle. We partner closely with healthcare organizations to ensure successful onboarding, implementation, and long-term adoption of Elsevier … customers through effective project execution, strong stakeholder engagement, and optimized product utilization, ultimately supporting improved clinical and operational outcomes. About the Role The Implementation Analyst is responsible for leading and executing the implementation of Elsevier’s Clinical Solutions products across healthcare organizations. This role requires a strong combination ...

Senior Data Platform Analyst - Customer 360 & Growth

Location
United Kingdom
Igbaffiliate is seeking a Senior Data Analyst to contribute to their Customer Data Platform, ensuring data integrity and supporting analytics teams. This role combines practical data work and systematic analysis, helping improve acquisition and conversion strategies. The ideal candidate will have a strong background in SQL, Python ...

Analyst, Customer Trust

Location
Greater London, England, United Kingdom
trust of our customers is a business enabler and we value it more than anything else. In this role, you will report to the Customer Trust lead. You will drive company growth by addressing customer security inquiries, supporting our Go-To-Market (GTM) team with accurate and timely … responses, and elevating our overall security posture. You will operate at the intersection of technical security, customer success, audit, and AI innovation, leveraging Harvey’s own tools to improve the speed, automation, and accuracy of our responses. This is a unique opportunity to shape the customer trust narrative ...

Customer Support Analyst

Location
Greater London, England, United Kingdom
continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you'll love this role of Customer Support Analyst This is a varied customer-focused role within Civica Engagement Solutions, where you’ll help customers get the best from … Engagement Solutions from initial requirements through to go-live. Working closely with colleagues across product, sales and the wider business, you’ll share customer feedback, improve how we work and support the continued growth of our solutions. Support customers by telephone, email and online, understanding their needs and providing ...

Hybrid MDM Analyst — Customer & Supplier Data

Location
Bath, England, United Kingdom
Rotork is seeking an MDM Analyst to join the Customer & Supplier master data team on a fixed-term contract until December 2027. The role involves ensuring data accuracy across global systems, coordinating with an offshore partner, and driving data quality improvements. You will work with stakeholders and process ...

Business Analyst - Insurance, DLM, Customer Journeys

Hiring Organisation
Hays Technology
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£550 - £600/day up to £600pd (Inside IR35)
Business Analyst - Insurance, DLM, Customer Journeys £Market Rate (Inside IR35) Brighton/Manchester (1-2 days per week onsite) 6 months My client is a high-profile Insurance firm looking for an experienced Business Analyst with strong General Insurance/PAS experience and knowledge of Document Lifecycle … Management (DLM)/Document Management Systems, Business Rules, Business Processes and Customer Journeys. Key Requirements: Strong BA experience within General Insurance. Policy Admin System or Claims System experience. Experience with Document Lifecycle Management (DLM) or content management/document management systems. Knowledge of business rules, processes and workflow logic ...

Data-Driven Customer Performance Analyst

Location
Greater London, England, United Kingdom
Entrust is seeking a Customer Performance Analyst to ensure product performance excellence for customers worldwide. You will analyze performance data, identify trends, and provide data-driven recommendations while collaborating with engineering, product, and support teams. The role emphasizes ownership of investigations, proactive problem solving, and clear communication with ...

Senior BI Analyst - Customer Experience Insights

Location
England, United Kingdom
London. The ideal candidate will harness strong SQL skills to build and maintain dashboards, facilitate data migrations, and support analytical requests from the Customer Experience team. This full-time role requires a proactive approach and a focus on delivering actionable data insights. Competitive salary ...

Data-Driven Product Analyst | Customer UX & Growth (Fixed-Term)

Location
Greater London, England, United Kingdom
Just Eat Takeaway.com is seeking a Product Analyst on a Fixed-Term contract to enhance the customer journey and deliver data‐driven insights across web and app experiences. You’ll partner with product managers, UX and data scientists to translate data into actionable recommendations that shape the global … user experience. Based in our London tech hub, you will drive KPI insights, experiment ideas, and collaborate across teams to maximise customer impact with robust analytics and storytelling. #J-18808-Ljbffr ...

Customer Success Analyst — Enterprise Impact, AI Tools, 25% Travel

Location
Belfast City District, Northern Ireland, United Kingdom
Screen is seeking a Customer Success Analyst in the United Kingdom to partner with customers, care teams, and internal groups to maximize value from our platform. You will drive adoption, retention, and measurable ROI while managing market data workflows and compliance requirements. The role requires strong analytical capabilities … effective stakeholder management, and experience with CRM tools such as Salesforce. Expect travel to customer sites and 25% annual travel as part of this position. #J-18808-Ljbffr ...

Strategic eCommerce Analyst: Customer Journeys & MVPs

Location
Birmingham, England, United Kingdom
ITAC Solutions is seeking a collaborative analyst to translate business strategy into scalable product features for a digital commerce client in the UK. You will partner with Product, Engineering, and UX to shape backlog and deliver actionable requirements. Responsibilities include mapping journeys, defining acceptance criteria, and driving improvements that … enhance customer experiences across B2B/B2C ecommerce platforms. Sponsorship and US employment considerations noted. #J-18808-Ljbffr ...

Technical Business Analyst, Customer Platforms (Hybrid)

Location
Luton, England, United Kingdom
leading airline company is seeking a Technical Business Analyst to work closely with various teams to convert business needs into clear technical requirements. The role involves supporting workshops, optimizing workflows, and ensuring successful implementation of changes. The ideal candidate will have experience in contact centre environments and familiarity with ...

Technical Business Analyst, Customer Platforms (Hybrid)

Location
Greater London, England, United Kingdom
leading airline company is seeking a Technical Business Analyst to work closely with various teams to convert business needs into clear technical requirements. The role involves supporting workshops, optimizing workflows, and ensuring successful implementation of changes. The ideal candidate will have experience in contact centre environments and familiarity with ...

Pega CRM Business Analyst: Transforming Customer Journeys

Location
Greater London, England, United Kingdom
Markets in London is seeking an experienced Business Analyst to support the ongoing development of our Pega CRM platform. You will translate business needs into actionable requirements and help deliver customer-centric solutions across onboarding, servicing, financial crime and operational workflows. Working in Agile squads, you will collaborate ...

Tech Product Analyst - Agile, Customer-Centric Delivery

Location
Doncaster, England, United Kingdom
Close Brothers invites applications for a product-orientated role within the Technology Product team, focusing on iterative, customer-centric solutions aligned with business goals. This position supports collaboration across PO, engineers, QA and stakeholders to shape Epics and ensure delivery readiness. Ideal candidates bring Agile delivery experience, strong analytical ...

Customer Service and Reporting Analyst - CSRA

Hiring Organisation
RMS Computer Corporation
Location
Hazelwood, Missouri, United States
Employment Type
Permanent
Salary
USD Hourly
Rate: $18.00/hr Job Description Data Entry + Excel skills (macros, pivot tables, etc.) Customer and team communications experience Critical thinker Attention to detail Data quality control Willingness and want to learn Ability to multi task and work in an ever changing environment Ability to work as part ...

Geospatial Analyst — Hybrid in Edinburgh, Customer-Focused

Location
City of Edinburgh, Scotland, United Kingdom
Connor Fox Recruitment Solutions is seeking a Geospatial Analyst in Edinburgh with hybrid working (3 days onsite). You will work with geospatial data, platform and customers to design solutions, provide onboarding and training, and help customers maximise the platform’s capabilities. This role is suitable for someone starting ...