Customer Analyst Jobs

Customer Support Analyst required to join buoyant and rapidly expanding IT consultancy. We require someone who has a minimum of one years experience working in a customer support capacity within a services environment. You will be very SLA aware. This is a career role that offers real scope to evolve...

The Senior Analyst will play a pivotal role in the Analytics team at a global leader in loyalty/reward programmes... - Delivery of pre-sales analysis, customer profiles, customer analytics, data mining, performance trends to Senior Customer Stakeholders... - Explaining technical analysis to non-technical people in a compelling message. Applicants will...

Primary Purpose: The role of Customer Service Analyst combines a clear commitment to customer satisfaction with a desire to progress technical skills. The Customer Service Analyst is responsible for the day-to-day Support of customers. The role will include ticket logging, first line support and acting upon monitoring generated...

Key skills: SAS, SQL, Customer Insight, Analysis... Your role will involve providing SAS and/or SQL analytical expertise with the aim of gaining insight into customer behaviour for the purposes of Marketing Strategy and targeted Direct Marketing campaigns... This role requires: - Strong SAS or SQL skills used to analyse large...

18,000 - £22,000 per annum + Training Budget + Excellent Benefits. Customer Service, Software Trainer, IT Support, Application Support, Technical Support, Software Trainer / Customer service analyst required for a leading software house based in the centre of Brighton. This role will see you providing excellent customer service to potential clients, driving...

Mobile/Telecoms/web/online sales/eCommerce) Contractor day rate @ £300-375/day. We have an immediate opportunity for a specialist Reports Analyst/ Customer Insight Analyst/ Strategic Information Analyst/ Customer Experience Analyst to work with the web/eSales side of our leading Telecoms client. As an experienced Customer Insight Analyst/ Strategic...

We have opportunities in this role in London. Help us hear our customers - loud and clear. Join Barclays as a Senior Customer Management Analyst, and you'll use your leadership skills to manage a highly focused, business-critical team. You'll work with stakeholders across the group on customer management...

REQUIREMENTS: *Bachelor's Degree in Mathematics, Statistics, Marketing, Economics, Computer Science, Information technology or Human-Computer Interaction or related discipline. *One to two years experience in marketing or business analytics setting and statistical analysis, predictive modelling an advantage... Some experience with CHAID would be desirable. Knowledge of other presentation and...

Our large financial services client is actively looking recruit 2 experienced SAS Pricing Analysts with strong Customer Segmentation experience to join their team within Customer Insights and Interaction. This is an exciting opportunity to be part of a central team which generates the science behind pricing, using data, analysis and...

Applicants will have a degree in a suitable numerical or commercially focused discipline such as mathematics/statistics or marketing, coupled with commercial experience in a Data Analyst role... Any additional experience in consumer profiling / behavioural prediction would be highly beneficial, as would experience with a variety of databases and/or...

CUSTOMER CHANGE ANALYST - RETAIL BANKING - LONDON - DIGITAL - 6 MONTHS+ A leading retail banking client is looking to hire a Lead Customer Change Analyst to help develop new propositions for digital banking offerings. The successful candidate should have strong experience developing customer propositions and appraising the impact than an initiative will...

Focus on LEAD and continuous improvement opportunities... • Learning and effectively using ATU IT standard technologies (Microsoft Windows 7, SCCM, AD, Office etc) • Technical Assessment... • ITIL Certification... • Familiarity with Windows operating systems and Microsoft Office Suite... • Active Directory/Exchange. • LAN/WAN/DNS/DHCP networking protocols. • VMware (desirable but not essential) • SAN (...