2 Customer Analyst Jobs in the North of England

CUSTOMER ANALYST £40,000 - 50,000 REMOTE An opportunity to develop customer analytics in a rapidly growing team within a well known UK brand. THE COMPANY A leading retailer in the UK focussed on using customer data to the best of their ability. With a large … customer base the opportunity to develop how customers receive the brand is huge and they are growing teams all across the business to make this happen. THE ROLE As a Customer Analyst, you will lead on insight generation into who the customers are and how to better … improve their experience. More specifically you will have to: Use SQL to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised more »

Here at EMIS we are looking for a Customer Support Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these … Friday, 8-4.30PM then 9.30-6PM, plus a requirement to work on-call 1 week out of 4. What youll do As a Customer Support Analyst we will be looking for you to work proactively with our customers to support a range of issues and queries across … to have an understanding of Windows office packages. Other key responsibilities and accountabilities will include: Handle all queries in a professional manner using effective customer service skills and concise written communication Diagnose & solve issues raised by our medical professionals using process and knowledge gained from training Identify and escalate more »