9 of 9 Customer Analytics Jobs in England

Customer Selections and Analytics Team Lead Location: Midlands – Hybrid (1 day per week in office) | Salary: Up to £60,000 + 17.5% bonus | Start Date: ASAP The Company A highly trusted UK mutual organisation and leading provider of general insurance and financial services. With a reputation built on customer satisfaction and mutual values, this business consistently ranks … among the top UK companies for customer experience and employee engagement. This role sits within the Customer Intelligence division, driving data-driven marketing and customer engagement strategies across all service lines. The team operates in a collaborative environment with exposure to senior stakeholders and high-impact projects. The Role As Customer Selections and Analytics Team … Lead, you'll lead the planning and delivery of all customer selections and campaign evaluation activities. You'll manage a team of six SQL specialists who build automated processes for multi-channel campaigns, ensuring timely delivery of high-quality outputs. This is a hands-on leadership role with strong stakeholder management focus. You'll work across Financial Services, Personal More ❯

Customer Selections and Analytics Team Lead Location: Midlands - Hybrid (1 day per week in office) | Salary: Up to £60,000 + 17.5% bonus | Start Date: ASAP The Company A highly trusted UK mutual organisation and leading provider of general insurance and financial services. With a reputation built on customer satisfaction and mutual values, this business consistently ranks … among the top UK companies for customer experience and employee engagement. This role sits within the Customer Intelligence division, driving data-driven marketing and customer engagement strategies across all service lines. The team operates in a collaborative environment with exposure to senior stakeholders and high-impact projects. The Role As Customer Selections and Analytics Team … Lead, you'll lead the planning and delivery of all customer selections and campaign evaluation activities. You'll manage a team of six SQL specialists who build automated processes for multi-channel campaigns, ensuring timely delivery of high-quality outputs. This is a hands-on leadership role with strong stakeholder management focus. You'll work across Financial Services, Personal More ❯

Senior Customer Analyst - CDM Location: London Salary: Up to £70,000 + discretionary bonus Benefits: Pension up to 12% (8% employee contribution) We are looking for a Senior Customer Analyst to join a leading global online marketplace. This role focuses on understanding, optimising, and growing the customer base through data-driven insights, particularly around loyalty, retention, and … acquisition. What You'll Do: Analyse customer behaviour across the lifecycle using SQL and modern analytics tools. Deliver actionable insights through dashboards and storytelling (Tableau/Looker). Run and evaluate A/B and multivariate tests to inform marketing and growth strategies. Support growth targets by identifying opportunities to move customers through lifecycle stages. Collaborate with marketing … and senior stakeholders to influence customer strategy. What We're Looking For: Advanced SQL and experience with a dashboarding tool. Proven experience with customer analytics projects: single customer view, segmentation, churn, acquisition, LTV. Desirable: Python for stats analysis, experience designing and running A/B tests. Experience in e-commerce or tech environments with modern data More ❯

times a month Salary up to £80,000 This is a great opportunity to join a high growth data function within a well known retail brand. Sitting within the Customer and Data team, you will play a key role in transforming how the business understands customer behaviour and uses data to improve decision making, performance and customer experience. You will take ownership of self serve analytics, foundational data products and automation tools that drive strategic decision making across the organisation. This includes building and scaling dashboards and workflow automation used across retail and trade channels. You will also support data enablement and data access so that teams across the business have the right information when … strong senior backing and continued investment which creates clear opportunities to grow your career. The Role * Build and lead the development of self serve dashboards to support commercial and customer decision making* Lead workflow automation and integration using Databricks, Airflow and Power Platform* Support data enablement and data architecture across the business* Own customer data tools that help More ❯

chance to work across Marketing, Finance, Product, and Growth in a highly data-driven environment. You'll join a small but impactful central data team, owning end-to-end analytics projects and delivering insights that directly influence strategic decisions. This role is ideal for someone who enjoys autonomy, solving complex commercial problems, and working across large, behaviour-rich datasets. … What you'll do Tackle business-critical analytics challenges - not pipeline engineering. Use SQL, Python, dbt, and a modern data warehouse (BigQuery or equivalent). Build BI models and dashboards (Looker/Power BI/Omni-style tools). Analyse marketing performance, ad spend, attribution signals, and customer behaviour. Support Finance with forecasting, reporting, and KPI modelling. Lead … retention, churn, and behavioural insights work. Deliver projects end-to-end: scope analyse recommend present. Drive new dashboards, models, and experimentation initiatives. Ideal Profile 5+ years in commercial analytics, ideally with marketing or customer analytics exposure. Strong SQL skills with experience in dbt or similar modelling frameworks. Experience with modern cloud data warehouses (BigQuery, Snowflake, Redshift, etc. More ❯

BI Analyst to join its centralised data team. With over 37 million users worldwide and a mission rooted in behavioural science, this is an opportunity to work on impactful analytics that directly shape product, marketing, finance and growth decisions. The business operates fully remote and is aligned to European time zones. The Role You will join a small but … highly influential data team that partners closely across Finance, Marketing, Product and Growth. This is a broad and commercial role focused on solving business critical analytics problems rather than building pipelines. You will work end to end across scoping, analysis, modelling, recommendations and delivery. You will use SQL, Python, dbt and BigQuery to build robust BI models and dashboards … in Omni. You will analyse ad spend, marketing performance, customer behaviour, finance forecasting and wider product usage. You will also work closely with User Acquisition teams to guide spend strategy within mobile tracking constraints which requires strong understanding of attribution and ad platform limitations. This role offers full ownership of your projects and the chance to influence modelling decisions More ❯

potential of every person, team, and organization on the planet. We're passionate about data being at the core of our decision-making process. After seeing the impact our analytics have had on customers, we know they feel the same. We're now on a mission to make our customer analytics capabilities a successful revenue stream at … to collect data on everything from employee engagement and turnover to survey results, shift booking, and payslips. This potential to transform both our own and our customers' decisions makes analytics at Blink an incredibly exciting opportunity The Role As our first dedicated data engineer, you will be the bridge between data infrastructure and analytics. You'll own how raw … consistency, and observability (tests, monitoring, alerting). Optimize SQL queries and transformations for performance in your data warehouse/lakehouse environment. Support or own CI/CD workflows around analytics (e.g. git, reviews, deployment of transformation code). Build or maintain upstream data pipelines or ingestion processes when required Requirements About you: Strong proficiency in SQL - writing and optimizing More ❯

commercial focus with creativity, collaboration, and purpose. THE ROLE As a Senior Data Analyst within the Member Experience team, you'll play a key role in driving product and customer strategy - helping to reduce churn, boost renewals, and improve lifetime value. Working across product, data, and design, you'll turn behavioural data into clear, actionable insights that shape how … of every decision across the business. In this role, you will: Lead analysis focused on churn, retention, and lifetime value within a membership-based product. Translate complex product and customer data into clear stories and recommendations for product, UX, and leadership teams. Design and interpret experiments (A/B tests) to validate hypotheses and drive product improvements. Build dashboards … and reporting tools to track member performance and key engagement metrics. Partner closely with data engineering, analytics, and product teams to enhance data capabilities and insight delivery. Support the business in becoming more data-led through enablement and storytelling. YOUR SKILLS AND EXPERIENCE Proven experience in product and customer analytics, ideally within a subscription, marketplace, or consumer More ❯

Senior Data Analyst - Customer Experience £65,000 + 10% Bonus + Equity (Exit Expected in 1-2 Years) Fully Remote (Quarterly meet-ups in London/Brighton - expensed) We're partnered with a high-growth, mission-led tech company in the subscription and marketplace space , backed by recent investment and valued at over $100M . They're scaling fast … has real value . This is a key hire in a small but growing data team that's helping the business become more data-driven, shaping how product and customer decisions are made. You'll be joining a close-knit, passionate team that truly loves what they do and the community they're building. The Role You'll join … as a Senior Data Analyst focused on Member/Customer Experience , working closely with Product, UX, and Engineering teams. Your work will directly impact metrics like churn, renewal rates, and lifetime value , driving insights that improve the customer journey from start to finish. You'll: Partner with product teams to run and analyse experiments and validate hypotheses. Use More ❯