1 to 25 of 26 Customer Analytics Jobs in England

SENIOR CUSTOMER ANALYST - LOYALTY UP TO £70,000 + BONUS LONDON – 2 DAYS A WEEK IN OFFICE Please note: you must have full UK right to work and be able to commute to central London twice per week. ABOUT THE BUSINESS This company is a leading global online food ordering marketplace, connecting millions of consumers with a vast network … daily across a diverse range of cuisines. Beyond food delivery, the business supports restaurants with data-driven insights, pricing optimisation, and promotional strategies, ensuring sustainable partner growth and improved customer experiences. THE TEAM You’ll join the Customer Analytics & Loyalty function — a highly data-led team sitting within the wider Analytics organisation. Reporting into a Senior … Manager, you’ll collaborate closely with experts across customer analytics, pricing, and promotions. The wider analytics team is led by the Director of Analytics, with a strong track record in leveraging insight to shape customer-centric decisions. The environment is collaborative, fast-moving, and intellectually curious, perfect for someone who thrives at the intersection of More ❯

SENIOR CUSTOMER ANALYST - LOYALTY UP TO £70,000 + BONUS LONDON – 2 DAYS A WEEK IN OFFICE Please note: you must have full UK right to work and be able to commute to central London twice per week. ABOUT THE BUSINESS This company is a leading global online food ordering marketplace, connecting millions of consumers with a vast network … daily across a diverse range of cuisines. Beyond food delivery, the business supports restaurants with data-driven insights, pricing optimisation, and promotional strategies, ensuring sustainable partner growth and improved customer experiences. THE TEAM You’ll join the Customer Analytics & Loyalty function — a highly data-led team sitting within the wider Analytics organisation. Reporting into a Senior … Manager, you’ll collaborate closely with experts across customer analytics, pricing, and promotions. The wider analytics team is led by the Director of Analytics, with a strong track record in leveraging insight to shape customer-centric decisions. The environment is collaborative, fast-moving, and intellectually curious, perfect for someone who thrives at the intersection of More ❯

SENIOR CUSTOMER ANALYST - LOYALTY UP TO £70,000 + BONUS LONDON - 2 DAYS A WEEK IN OFFICE Please note: you must have full UK right to work and be able to commute to central London twice per week. ABOUT THE BUSINESS This company is a leading global online food ordering marketplace, connecting millions of consumers with a vast network … daily across a diverse range of cuisines. Beyond food delivery, the business supports restaurants with data-driven insights, pricing optimisation, and promotional strategies, ensuring sustainable partner growth and improved customer experiences. THE TEAM You'll join the Customer Analytics & Loyalty function - a highly data-led team sitting within the wider Analytics organisation. Reporting into a Senior … Manager, you'll collaborate closely with experts across customer analytics, pricing, and promotions. The wider analytics team is led by the Director of Analytics, with a strong track record in leveraging insight to shape customer-centric decisions. The environment is collaborative, fast-moving, and intellectually curious, perfect for someone who thrives at the intersection of More ❯

Customer Selections and Analytics Team Lead Location: Midlands – Hybrid (1 day per week in office) | Salary: Up to £60,000 + 17.5% bonus | Start Date: ASAP The Company A highly trusted UK mutual organisation and leading provider of general insurance and financial services. With a reputation built on customer satisfaction and mutual values, this business consistently ranks … among the top UK companies for customer experience and employee engagement. This role sits within the Customer Intelligence division, driving data-driven marketing and customer engagement strategies across all service lines. The team operates in a collaborative environment with exposure to senior stakeholders and high-impact projects. The Role As Customer Selections and Analytics Team … Lead, you'll lead the planning and delivery of all customer selections and campaign evaluation activities. You'll manage a team of six SQL specialists who build automated processes for multi-channel campaigns, ensuring timely delivery of high-quality outputs. This is a hands-on leadership role with strong stakeholder management focus. You'll work across Financial Services, Personal More ❯

Customer Selections and Analytics Team Lead Location: Midlands - Hybrid (1 day per week in office) | Salary: Up to £60,000 + 17.5% bonus | Start Date: ASAP The Company A highly trusted UK mutual organisation and leading provider of general insurance and financial services. With a reputation built on customer satisfaction and mutual values, this business consistently ranks … among the top UK companies for customer experience and employee engagement. This role sits within the Customer Intelligence division, driving data-driven marketing and customer engagement strategies across all service lines. The team operates in a collaborative environment with exposure to senior stakeholders and high-impact projects. The Role As Customer Selections and Analytics Team … Lead, you'll lead the planning and delivery of all customer selections and campaign evaluation activities. You'll manage a team of six SQL specialists who build automated processes for multi-channel campaigns, ensuring timely delivery of high-quality outputs. This is a hands-on leadership role with strong stakeholder management focus. You'll work across Financial Services, Personal More ❯

that builds lasting trust, diverse revenue streams, and a thriving future for quality journalism. The department consists of four teams: Data Science & Engineering, Data Intelligence & Monetisation, Research & Insight and Customer Marketing. Job Purpose As The Independent continues to evolve as a data-informed, diversified media business, the Head of Customer Analytics is needed to lead the development … and growth of our Reader Revenues (Customer Marketing) propositions and Anonymous-to-Known (A2K) strategy for collecting first-party data in the UK, US and ROW. This role spans our reader subscription base, as well as those who contribute and our registered user base, and will be critical in ensuring consistent and profitable growth through deep analytical insight. About … You A highly motivated, results-orientated and commercially astute analytics leader, with a proven track record in a high-performing customer/data team. You are experienced in user acquisition, retention, and overall customer base management. Resilient and adaptable, you can thrive in a fast-paced environment, are comfortable working across multiple business functions, and possess the More ❯

that builds lasting trust, diverse revenue streams, and a thriving future for quality journalism. The department consists of four teams: Data Science & Engineering, Data Intelligence & Monetisation, Research & Insight and Customer Marketing. Job Purpose As The Independent continues to evolve as a data-informed, diversified media business, the Head of Customer Analytics is needed to lead the development … and growth of our Reader Revenues (Customer Marketing) propositions and Anonymous-to-Known (A2K) strategy for collecting first-party data in the UK, US and ROW. This role spans our reader subscription base, as well as those who contribute and our registered user base, and will be critical in ensuring consistent and profitable growth through deep analytical insight. About … You A highly motivated, results-orientated and commercially astute analytics leader, with a proven track record in a high-performing customer/data team. You are experienced in user acquisition, retention, and overall customer base management. Resilient and adaptable, you can thrive in a fast-paced environment, are comfortable working across multiple business functions, and possess the More ❯

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data … will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer analytics projects such as segmentation, churn modelling, LTV, and lifecycle optimisation Designing and analysing A/B and multivariate tests to shape acquisition and retention strategies Using SQL … and dashboarding tools such as Tableau or Looker to communicate insight across the business Partnering with marketing and commercial teams to identify and influence customer growth opportunities Translating analytical findings into actionable recommendations that improve customer performance Requirements Strong SQL experience and familiarity with modern data environments Proven experience in ecommerce, tech, or other data-led B2C environments More ❯

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data … will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer analytics projects such as segmentation, churn modelling, LTV, and lifecycle optimisation Designing and analysing A/B and multivariate tests to shape acquisition and retention strategies Using SQL … and dashboarding tools such as Tableau or Looker to communicate insight across the business Partnering with marketing and commercial teams to identify and influence customer growth opportunities Translating analytical findings into actionable recommendations that improve customer performance Requirements Strong SQL experience and familiarity with modern data environments Proven experience in ecommerce, tech, or other data-led B2C environments More ❯

Overview Customer Analytics Manager, Watford Offices - Hybrid - UK up to 75K Salary DOE We're partnering with a well established and renowned retail organisation that puts the customer at the heart of every decision. They're investing heavily in data, and this role sits at the centre of that journey. As the Customer Analytics Manager … you'll lead, upskill and inspire a small team of analysts and own the delivery of projects that directly shape customer strategy and business performance. You'll translate complex data into insight that drives real world impact, influencing senior stakeholders through creative storytelling and actionable insight. This organisation is proud to have a Customer First ethos and your … role is pivotal in ensuring business critical decision making is aligned to positive customer journey outcomes. You will be central to shaping product launches whilst helping to maximise ROI on existing marketing campaigns. Responsibilities Lead and mentor a growing team, setting high standards and building capability. Own analytics projects end to end, applying advanced techniques to improve customer More ❯

Senior Customer Analyst - CDM Location: London Salary: Up to £70,000 + discretionary bonus Benefits: Pension up to 12% (8% employee contribution) We are looking for a Senior Customer Analyst to join a leading global online marketplace. This role focuses on understanding, optimising, and growing the customer base through data-driven insights, particularly around loyalty, retention, and … acquisition. What You'll Do: Analyse customer behaviour across the lifecycle using SQL and modern analytics tools. Deliver actionable insights through dashboards and storytelling (Tableau/Looker). Run and evaluate A/B and multivariate tests to inform marketing and growth strategies. Support growth targets by identifying opportunities to move customers through lifecycle stages. Collaborate with marketing … and senior stakeholders to influence customer strategy. What We're Looking For: Advanced SQL and experience with a dashboarding tool. Proven experience with customer analytics projects: single customer view, segmentation, churn, acquisition, LTV. Desirable: Python for stats analysis, experience designing and running A/B tests. Experience in e-commerce or tech environments with modern data More ❯

tens of thousands of daily orders across hundreds of cuisines. The business provides end-to-end logistics support for its partners, from delivery operations to pricing, promotions, and market analytics, helping restaurants optimise performance and drive sustainable growth. THE TEAM You’ll join the Customer & Market Analytics team, part of a wider 25-person Analytics function … led by the Director of Analytics. The team is highly data-driven, supporting commercial and strategic decision-making through advanced analytics and insight generation. Reporting into an established Manager within the Customer Analytics function, you’ll work alongside a group of experienced analysts and senior managers specialising in pricing, promotions, and market dynamics. THE ROLE This role … summarising pricing dynamics, competitor moves, and wider market shifts. Partnering with cross-functional stakeholders to ensure insights drive tangible commercial and strategic outcomes. SKILLS & EXPERIENCE REQUIRED Experience in data analytics or commercial insights, ideally within tech, e-commerce, food delivery, or retail. Strong SQL skills (experience with BigQuery preferred). Skilled in data storytelling — able to translate numbers into More ❯

tens of thousands of daily orders across hundreds of cuisines. The business provides end-to-end logistics support for its partners, from delivery operations to pricing, promotions, and market analytics, helping restaurants optimise performance and drive sustainable growth. THE TEAM You’ll join the Customer & Market Analytics team, part of a wider 25-person Analytics function … led by the Director of Analytics. The team is highly data-driven, supporting commercial and strategic decision-making through advanced analytics and insight generation. Reporting into an established Manager within the Customer Analytics function, you’ll work alongside a group of experienced analysts and senior managers specialising in pricing, promotions, and market dynamics. THE ROLE This role … summarising pricing dynamics, competitor moves, and wider market shifts. Partnering with cross-functional stakeholders to ensure insights drive tangible commercial and strategic outcomes. SKILLS & EXPERIENCE REQUIRED Experience in data analytics or commercial insights, ideally within tech, e-commerce, food delivery, or retail. Strong SQL skills (experience with BigQuery preferred). Skilled in data storytelling — able to translate numbers into More ❯

tens of thousands of daily orders across hundreds of cuisines. The business provides end-to-end logistics support for its partners, from delivery operations to pricing, promotions, and market analytics, helping restaurants optimise performance and drive sustainable growth. THE TEAM You'll join the Customer & Market Analytics team, part of a wider 25-person Analytics function … led by the Director of Analytics. The team is highly data-driven, supporting commercial and strategic decision-making through advanced analytics and insight generation. Reporting into an established Manager within the Customer Analytics function, you'll work alongside a group of experienced analysts and senior managers specialising in pricing, promotions, and market dynamics. Collaboration, curiosity, and analytical … summarising pricing dynamics, competitor moves, and wider market shifts. Partnering with cross-functional stakeholders to ensure insights drive tangible commercial and strategic outcomes. SKILLS & EXPERIENCE REQUIRED Experience in data analytics or commercial insights, ideally within tech, e-commerce, food delivery, or retail. Strong SQL skills (experience with BigQuery preferred). Skilled in data storytelling - able to translate numbers into More ❯

financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business … challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making. Work … accessibility, and scalability across the organisation. What We’re Looking For Strong analytical foundation with experience applying statistics and data science in a commercial setting. Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value. Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels) for data wrangling, analysis, and modelling. Ability to communicate complex More ❯

financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business … challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making. Work … accessibility, and scalability across the organisation. What We’re Looking For Strong analytical foundation with experience applying statistics and data science in a commercial setting. Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value. Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels) for data wrangling, analysis, and modelling. Ability to communicate complex More ❯

chance to work across Marketing, Finance, Product, and Growth in a highly data-driven environment. You'll join a small but impactful central data team, owning end-to-end analytics projects and delivering insights that directly influence strategic decisions. This role is ideal for someone who enjoys autonomy, solving complex commercial problems, and working across large, behaviour-rich datasets. … What you'll do Tackle business-critical analytics challenges - not pipeline engineering. Use SQL, Python, dbt, and a modern data warehouse (BigQuery or equivalent). Build BI models and dashboards (Looker/Power BI/Omni-style tools). Analyse marketing performance, ad spend, attribution signals, and customer behaviour. Support Finance with forecasting, reporting, and KPI modelling. Lead … retention, churn, and behavioural insights work. Deliver projects end-to-end: scope → analyse → recommend → present. Drive new dashboards, models, and experimentation initiatives. Ideal Profile 5+ years in commercial analytics, ideally with marketing or customer analytics exposure. Strong SQL skills with experience in dbt or similar modelling frameworks. Experience with modern cloud data warehouses (BigQuery, Snowflake, Redshift, etc. More ❯

chance to work across Marketing, Finance, Product, and Growth in a highly data-driven environment. You'll join a small but impactful central data team, owning end-to-end analytics projects and delivering insights that directly influence strategic decisions. This role is ideal for someone who enjoys autonomy, solving complex commercial problems, and working across large, behaviour-rich datasets. … What you'll do Tackle business-critical analytics challenges - not pipeline engineering. Use SQL, Python, dbt, and a modern data warehouse (BigQuery or equivalent). Build BI models and dashboards (Looker/Power BI/Omni-style tools). Analyse marketing performance, ad spend, attribution signals, and customer behaviour. Support Finance with forecasting, reporting, and KPI modelling. Lead … retention, churn, and behavioural insights work. Deliver projects end-to-end: scope analyse recommend present. Drive new dashboards, models, and experimentation initiatives. Ideal Profile 5+ years in commercial analytics, ideally with marketing or customer analytics exposure. Strong SQL skills with experience in dbt or similar modelling frameworks. Experience with modern cloud data warehouses (BigQuery, Snowflake, Redshift, etc. More ❯

BI Analyst to join its centralised data team. With over 37 million users worldwide and a mission rooted in behavioural science, this is an opportunity to work on impactful analytics that directly shape product, marketing, finance and growth decisions. The business operates fully remote and is aligned to European time zones. The Role You will join a small but … highly influential data team that partners closely across Finance, Marketing, Product and Growth. This is a broad and commercial role focused on solving business critical analytics problems rather than building pipelines. You will work end to end across scoping, analysis, modelling, recommendations and delivery. You will use SQL, Python, dbt and BigQuery to build robust BI models and dashboards … in Omni. You will analyse ad spend, marketing performance, customer behaviour, finance forecasting and wider product usage. You will also work closely with User Acquisition teams to guide spend strategy within mobile tracking constraints which requires strong understanding of attribution and ad platform limitations. This role offers full ownership of your projects and the chance to influence modelling decisions More ❯

in a successful and fast-growing business, this could be the ideal role. THE ROLE As a Senior Credit Risk Strategy Analyst, you will focus on developing and refining customer strategies, including: Leading the development of diverse lending strategies Leveraging analytics and data insights to optimize and scale strategies for new customers Incorporating new data sources to enhance … decision-making and grow the lending portfolio Conducting broader customer analytics and analyzing behavioral trends REQUIREMENTS Experience working in fast-paced environments, with the ability to manage multiple projects Background in commercial or risk strategy, preferably within consumer lending Proficiency in SQL, with Python experience being highly advantageous Previous experience in a FinTech environment HOW TO APPLY Please More ❯

in a successful and fast-growing business, this could be the ideal role. THE ROLE As a Senior Credit Risk Strategy Analyst, you will focus on developing and refining customer strategies, including: Leading the development of diverse lending strategies Leveraging analytics and data insights to optimize and scale strategies for new customers Incorporating new data sources to enhance … decision-making and grow the lending portfolio Conducting broader customer analytics and analyzing behavioral trends REQUIREMENTS Experience working in fast-paced environments, with the ability to manage multiple projects Background in commercial or risk strategy, preferably within consumer lending Proficiency in SQL, with Python experience being highly advantageous Previous experience in a FinTech environment HOW TO APPLY Please More ❯

commercial focus with creativity, collaboration, and purpose. THE ROLE As a Senior Data Analyst within the Member Experience team, you’ll play a key role in driving product and customer strategy — helping to reduce churn, boost renewals, and improve lifetime value. Working across product, data, and design, you’ll turn behavioural data into clear, actionable insights that shape how … of every decision across the business. In this role, you will: Lead analysis focused on churn, retention, and lifetime value within a membership-based product. Translate complex product and customer data into clear stories and recommendations for product, UX, and leadership teams. Design and interpret experiments (A/B tests) to validate hypotheses and drive product improvements. Build dashboards … and reporting tools to track member performance and key engagement metrics. Partner closely with data engineering, analytics, and product teams to enhance data capabilities and insight delivery. Support the business in becoming more data-led through enablement and storytelling. YOUR SKILLS AND EXPERIENCE Proven experience in product and customer analytics, ideally within a subscription, marketplace, or consumer More ❯

commercial focus with creativity, collaboration, and purpose. THE ROLE As a Senior Data Analyst within the Member Experience team, you'll play a key role in driving product and customer strategy - helping to reduce churn, boost renewals, and improve lifetime value. Working across product, data, and design, you'll turn behavioural data into clear, actionable insights that shape how … of every decision across the business. In this role, you will: Lead analysis focused on churn, retention, and lifetime value within a membership-based product. Translate complex product and customer data into clear stories and recommendations for product, UX, and leadership teams. Design and interpret experiments (A/B tests) to validate hypotheses and drive product improvements. Build dashboards … and reporting tools to track member performance and key engagement metrics. Partner closely with data engineering, analytics, and product teams to enhance data capabilities and insight delivery. Support the business in becoming more data-led through enablement and storytelling. YOUR SKILLS AND EXPERIENCE Proven experience in product and customer analytics, ideally within a subscription, marketplace, or consumer More ❯

Senior Data Analyst - Customer Experience £65,000 + 10% Bonus + Equity (Exit Expected in 1-2 Years) Fully Remote (Quarterly meet-ups in London/Brighton - expensed) We're partnered with a high-growth, mission-led tech company in the subscription and marketplace space , backed by recent investment and valued at over $100M . They're scaling fast … has real value . This is a key hire in a small but growing data team that's helping the business become more data-driven, shaping how product and customer decisions are made. You'll be joining a close-knit, passionate team that truly loves what they do and the community they're building. The Role You'll join … as a Senior Data Analyst focused on Member/Customer Experience , working closely with Product, UX, and Engineering teams. Your work will directly impact metrics like churn, renewal rates, and lifetime value , driving insights that improve the customer journey from start to finish. You'll: Partner with product teams to run and analyse experiments and validate hypotheses. Use More ❯

goals. Identify practical, high-impact AI opportunities across manufacturing, supply chain, finance, sales, and administration. Design and implement AI solutions such as predictive maintenance, intelligent forecasting, document automation, and customer analytics. Build a library of reusable AI tools and frameworks to accelerate adoption across sites. Ensure data readiness, improving data quality and structure to support advanced analytics and … Essential experience includes: Proven background in AI or digital transformation within manufacturing, FMCG, or a similar operational environment. Hands-on use of tools such as ChatGPT, Microsoft Copilot, predictive analytics, and automation platforms. Strong understanding of AI/ML frameworks and APIs (e.g. OpenAI API, TensorFlow, PyTorch). Excellent ability to translate business challenges into technical solutions. Solid project … delivering measurable improvements through AI and automation. Desirable: Experience working with ERP systems (SAP, Odoo, NetSuite) and RPA or digital twin technologies. Proficiency in Power BI or Tableau for analytics and reporting. Understanding of AI governance and data ethics. Formal qualification in Computer Science, Data Science, or a related field. What Youll Achieve In your first 1224 months, youll More ❯