1 to 25 of 41 Customer Analytics Jobs in England

Customer Analytics Manager £40,000-£50,000 Lancashire The Company A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you’ll sit within the CRO & Data team, working closely with CRM, Marketing, Trading, and Tech teams to ensure customer data ...

Customer Analytics Manager (Contract) £400 per day (Outside IR35) 3-month Contract London Hybrid - 4 days in the office (Mon-Thurs) This short-term contract offers the opportunity to take ownership of pricing and customer analytics within a highly consumer-focused environment. You will work hands … with data to influence commercial decisions, operating at pace within a business where customer behaviour and pricing performance are critical. The Company They are a well-established, consumer-facing organisation operating at scale within a fast-moving B2C environment. Customer experience, pricing strategy and data-driven decision making ...

Customer Analytics Manager £70,000 - £90,000 + bonus Hybrid - Manchester (2 days per week) This is a senior leadership role for someone who wants to shape how customer insight is embedded across an organisation. You will sit at the centre of strategy, analytics and transformation … working that enable high impact, decision ready insight at scale. The Company They are a large, complex organisation with a strong focus on customer experience and data driven decision making. Customer insight sits at the heart of their transformation agenda, supporting senior leaders to act with confidence. ...

Analytics Lead up to £85,000 + bonus Travel to Hampshire required (2-3 days per week in office) We’re partnering with a fast-growing, B2B organisation currently going through a significant transformation across data, systems, and commercial operations. This is a high-impact opportunity for an experienced … Analytics Lead to help shape and build a modern analytics capability from the ground up. The business is investing heavily in creating a central analytics hub within a hub-and-spoke operating model across the wider organisation, while also evolving its offshore capability and modernising a fragmented ...

Senior Customer Data Scientist - Consulting London (Hybrid) £60,000-£70,000 + Bonus Permanent | Consulting (Customer & Data Analytics Practice) Overview A global consulting firm is building a new London-based Customer Data Science capability within its broader customer, digital, and marketing practice. The team focuses … combining customer experience, data science, and applied AI to help large consumer-facing organisations improve commercial performance, customer engagement, and marketing effectiveness. This is a newly scaling capability with strong investment and the opportunity to shape how advanced customer analytics and GenAI are applied in real ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

CUSTOMER ANALYTICS MANAGER £480 - £520 PER DAY INSIDE IR35 2 DAYS PER WEEK IN THE OFFICE (LONDON) 3 MONTH CONTRACT THE COMPANY: A well-known retailer with a large online presence is looking for a Customer Analytics Manager to take ownership of their Insights roadmap. … ROLE: This role is responsible for analysing and interpreting customer and consumer insights across the UK and Ireland. You'll work across both qualitative and quantitative data, alongside competitor analysis, to help shape and improve the overall customer experience. The position covers the full insight lifecycle - from insight ...

Customer Insight LeadLondon/Bournemouth 60-80k We are hiring a Customer Insights and Strategy Transformation Lead to define and connect the customer insight vision across analytics, BI and self service reporting. This role blends strategic direction with hands on delivery, ensuring insight directly shapes … customer outcomes and commercial decisions. This is a high visibility opportunity to sit at the centre of data, insight and decision making. You will have real influence over how customer insight is used across the organisation, with the mandate to improve ways of working, build scalable capability ...

+ bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

Customer Insight Strategy and Transformation Lead London, Hybrid Salary up to £90,000 This is a senior, high impact role for an insight leader who wants to shape how customer intelligence drives decision making at enterprise level. You will play a pivotal role in building scalable insight capability … embedding advanced analytics, and enabling the organisation to move from reactive reporting to proactive, strategic insight. The Company They are a large, complex organisation with a strong focus on customer outcomes and data driven transformation. Customer insight sits at the heart of their strategy, supporting commercial, operational ...

Customer Success Manager (SaaS) Our client is a rapidly scaling SaaS startup experiencing exceptional momentum, having grown 300% year-on-year. As part of their continued expansion, they are seeking a Customer Success Manager to play a key role in delivering value to customers and supporting long-term … facing role suited to someone who enjoys working with data, managing projects, and operating in a fast-paced, high-growth environment. The Role The Customer Success Manager will be responsible for managing the customer journey from onboarding through to renewal and expansion. Working closely with customers, they will ...

prior to the specified closing date. Please apply as soon as possible if interested. About the role Youll be a key member of our Customer Analytics team, using rich data from both digital and physical touchpoints to shape how we engage, retain and reward our customers. This … confident voice in the business - translating complex data into clear, commercial insight that drives real impact. Youll work closely with CRM, Marketing and Customer teams, helping to deliver more personalised and profitable customer experiences. Youll also take on a leadership element, guiding analytical direction, influencing stakeholders ...

leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer insight and operational excellence function. You'll be responsible for rolling out and optimising Agentic AI capabilities across a 500+s seat contact centre to improve … customer experience, automation, operational efficient, insight generation, and cost reduction. This is a newly created role for a growing organisation, at the cutting edge of technology. A brilliant opportunity! The following skills/experience is essential: Previous experience in Customer Analytics, Contact Centre Insight, or Operational Transformation. ...

Customer Analytics Manager (Contract) £500 per day (Inside IR35) 3-month Contract London Hybrid - 2 days in the office This is a short-term contract opportunity to step into a critical gap within an established data and insights function. The assignment combines hands-on analytics with strategic … insight development, shaping customer experience and go-to-market thinking during a sensitive period for the organisation. The Company They are a well-established, digitally led consumer business with a strong online and app-based customer proposition. Data and insights sit at the heart of their decision-making ...

Customer Data Science Manager London (Hybrid) £77,000-£88,000 + Bonus Permanent | Consulting (Customer & Data Analytics Practice) Overview A global consulting firm is expanding its London-based Customer Data Science capability within its wider customer, digital, and marketing practice. This capability sits … intersection of customer experience, data science, and applied AI, supporting large consumer-facing organisations to improve commercial performance through advanced analytics and GenAI-driven solutions. The team is in a growth phase, with strong investment and increasing demand for senior talent who can lead delivery and shape client ...

Analytics Manager Permanent | Up to £85,000 | (1-2 days/week in office) hour commute from London Waterloo The role A leading UK Consumer Business is hiring a Customer Analytics Manager to join their Customer & Data team. You'll deliver analysis and insights that shape … strategy, improve customer experience, and drive revenue across the business. What you'll do Lead analysis across customer understanding, Loyalty, and marketing performance Manage the team's backlog and priorities Run complex analysis, and turn findings into clear recommendations Coach and develop a team of analysts Translate messy ...

Lead Customer Insight Analyst London - Hybrid - 2 days a week in office Up to £90,000 plus bonus The Company They are a large, established organisation in the insurance space. Customer understanding sits at the heart of their strategy, with significant investment in data, analytics, and self … service insight! The Role Own and shape the customer insight strategy, acting as the connective tissue across analytics, BI and insight teams. Define the operating model, frameworks and priorities that enable scalable, self service insight delivery. Partner closely with analytics, marketing, product, data science and technology teams ...

Customer Data & Insight Manager Salary: Up to £45,000 Location: Blackpool (hybrid – 3 days onsite) A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business. This is a hands-on analytics role focused on customer data rather than a people-management position. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance. Key Responsibilities Analyse and report on customer data to support ...

plus bonus This role stands out for its strong focus on SQL driven campaign delivery within a business that genuinely values customer experience and data quality. You will sit close to live customer activity, turning campaign ideas into accurate, well structured selections that directly support commercial outcomes across … multiple product areas. The Role You will be responsible for building and delivering high quality campaign selections that support marketing and customer engagement activity. Translate campaign briefs into clear, technical selection requirements Build, automate and run customer selections using SQL Join and manipulate data from multiple sources including ...

Customer Insights Lead London - Hybrid 2x a week Up to 80,000 + bonus This is a high impact leadership role for someone who wants to shape how customer insight is used across a complex organisation. You will sit at the heart of analytics, insight and reporting … setting direction while remaining close to delivery. The role offers genuine scope to influence strategy, improve decision making and build a lasting customer insight capability. The Company They are a large, well established UK organisation operating at scale, with a strong focus on customer outcomes and long term ...

Manchester | Hybrid (2 days per week) A growing business is looking for a Senior Data & Insights Analyst to join their customer analytics team. The Role You’ll sit within the customer analytics function, focusing on understanding and optimising the customer journey from initial enquiry through … insight-driven, with a strong emphasis on storytelling, stakeholder engagement, and driving business decisions through data. Key responsibilities include: Analysing the end-to-end customer journey to identify opportunities and friction points Reporting on sales funnel performance, including conversions and drop-offs Evaluating marketing performance across channels, including ...

Customer Analyst £45,000–£50,000 + Bonus Stratford-upon-Avon (Hybrid – 1x Day a Week in Office) If you’re a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team … business investing heavily in customer data + marketing capability. The Company You’ll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they’re in the middle of a major data transformation, with new platforms, better access to customer ...

Marketing Analyst London - hybrid - 4 per week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital ...

month fixed term contract This is a newly created, high impact role sitting at the heart of a major customer growth transformation. You will shape how personalisation is designed and delivered across the customer lifecycle, directly supporting a strategic ambition to drive market share growth through data, analytics, martech and AI. The Role You will own the personalisation strategy across the customer lifecycle, operating at the intersection of CRM activation, data science and digital product. Define how customer data is used to deliver personalised experiences at scale Translate behavioural and frequency data into clear segmentation ...

want to build data products, not just models? Have you worked on predictive analytics that directly shape customer strategy? Are you ready to own product innovation from concept to launch? A UK-based data and analytics business is hiring a Data Scientist to support the design … delivery with proprietary data products, giving you exposure to both real-world commercial problems and scalable internal product builds. Their focus sits heavily in customer intelligence, predictive modelling and behavioural analytics across sectors including utilities, telecoms, financial services and charities. This is a strong opportunity for someone ...