management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customercentricapproach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and more »
and problem-solving skills, with the ability to analyze complex issues and implement effective solutions. Excellent communication and interpersonal skills, with a customer-centricapproach and the ability to interact professionally with clients and colleagues. Relevant certifications such as VMware Certified Professional (VCP) and more »
proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centricapproach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting … enhance knowledge sharing and resolution efficiency. The role is a blend of L2/L3 Technical support and problem management, requiring a proactive approach to continuous improvement, problem management, and root cause analysis. ** The role is based in High Wycombe, with a flexible working policy that requires a more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centricapproach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting … enhance knowledge sharing and resolution efficiency. The role is a blend of L2/L3 Technical support and problem management, requiring a proactive approach to continuous improvement, problem management, and root cause analysis. ** The role is based in High Wycombe, with a flexible working policy that requires a more »
including implementation/onboarding, support, training, and account management teams. You will play a crucial role within the SLT by advocating for customer-centric approaches across the organisation. Key Responsibilities: Drive excellence across all customer-facing functions, aligning with strategic goals. Develop and refine … SLT member. Ensure compliance with Information Security and privacy policies and procedures. .Skills & Knowledge: Strategic thinker with strong decision-making abilities. Deeply customer-centric mindset. Strong organizational and time management skills. Effective communication skills, both written and verbal. Data-driven decision-making ability. Proficient in negotiation more »
