product features, best practises and industry trends. Lead requirement discovery sessions with clients and prospects Foster a continuous improvement mindset: develop a customer-centric culture in the Product Management and Product Delivery functions by: Coaching and mentoring SaaS delivery teams on Agile/Lean practices for more »
effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customercentric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and more »
marketing strategies. Establish and monitor CX and UX KPIs, leveraging data to drive decisions and continuous improvement initiatives. Promote a culture of customer-centricity and design thinking, encouraging innovation and excellence across the organization. Lead, mentor, and develop a team focused on delivering exceptional CX and more »
who will contribute to the strategy and execution for one or more product areas. This role is perfect for someone who is customer-centric, analytically minded, and has a knack for organizing complex tasks effectively. The ideal candidate thrives in cross-functional collaboration and possesses a more »
processes, and best practices. Assist with deployments and production support issues as needed. Customer Strategy and Culture: Champion a customer-centric culture, collaborating with the Product team to transform the customer experience and enhance the organization's reputation in the more »
profitability. Evaluate and implement digital tools and platforms to streamline operations and enhance efficiency. 4. Customer Experience Enhancement: Champion customer-centric digital experiences across all touchpoints. Implement strategies to enhance the overall customer journey through digital channels. 5. Data-Driven more »
Melksham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Reed Technology
managing dependencies, risks, and issues. Partner with Advisers, Technology, Marketing, SMEs, and key stakeholders to achieve desired outcomes. Provide data-led and customer-centric information to facilitate decision-making throughout the programme's change cycle. Deliver high-value outcomes swiftly, ensuring changes are fully integrated. Monitor more »
skills are essential, as this role involves daily interaction with both technical and non-technical teams within the company and external customers. Customer-Centric Approach: A dedication to providing exceptional customer support and a commitment to ensuring customer satisfaction through more »
Nottingham, England, United Kingdom Hybrid / WFH Options
Digital Waffle
quality features and enhancements on time and within budget. Conduct market research and gather user feedback to inform product decisions, ensuring a customer-centric approach. Champion user experience and interface design, driving improvements to front-end functionality and overall product usability. Define and analyse key metrics more »
systems and procedures within assigned unit and/or discipline. What you'll need: A passion for digital product development with a customer-centric approach. Strong technical background with previous experience in agile product development. Experience analysing options to deliver end-to-end solution designs using more »
all stakeholders in a compelling and effective way Data Driven - values evidence, research and customer feedback Decisive - makes effective customercentric decisions Flexible - adapts and thrives under change and ambiguity in an independent and flat structure Excellent internal customer service more »
to learn from their expertise and contribute to team projects. Change Management: Assisting with driving the adoption of all new applications. Experience: CustomerCentric Approach: Analytical thinking, experience of problem solving & customer service. Empathy and patience are crucial when assisting end users. Technical more »
effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customercentric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and more »
and marketing teams to ensure compliance. Work to define data maps and schemas to support business use cases, focusing on enabling a customer-centric approach and multi-channel campaign orchestration. Requirements Experience leading projects across large matrix organizations. Data-fluent with a minimum of 5 years more »
to meet and exceed customer expectations. This position requires a blend of technical expertise, strong leadership skills, and a customer-centric approach. Key Responsibilities: Client Relationship Management: • Build and maintain strong, long-term relationships with clients to understand their needs and expectations. • Act more »
our customer base grows. Robustness: Our codebase is reliable, with a focus on minimizing downtime and disruptions. Imagination and Customer-Centric Solutions: Innovation: We encourage out-of-the-box thinking to devise inventive solutions that solve real customer problems. Customermore »
of continuous integration, continuous delivery and test automation and its application Excellent interpersonal skills, written/oral communication and presentation skills. Knowledge Customer-centric approach to delivering appropriate business solutions Application lifecycle management and project delivery, using Agile methodologies such as SCRUM and Kanban Microsoft Azure more »
ethos. This includes devising supplier KPIs/SLAs, managing, tracking, and reporting on supplier performance. • Foster a culture of innovation, collaboration, and customer-centricity within the DSOperations team. • Own and maintain DS Operations activities and drive continuous improvements in technology operations, addressing stability issues, enhancing service more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Volkswagen Financial Services (UK) LTD
will interface with many key stakeholders across the business to provide regular product updates. This is an exciting opportunity for a confident, customercentric individual looking to develop their career in an evolving industry. What you will be responsible for Own and drive technical products and more »
Newark-On-Trent, England, United Kingdom Hybrid / WFH Options
Henderson Scott
system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customercentric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web more »
Newark, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Henderson Scott
system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customercentric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web more »
creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment. Skills & Experience Customercentricity - the ability to empathise with customers and an affinity to create solutions designed to deliver a great customer experience more »
to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a more »
product offerings. Conduct market research and competitive analysis to identify emerging trends, opportunities, and potential risks, informing strategic decision-making. Champion a customer-centric approach, gathering feedback and insights to inform product development priorities and enhancements. Ensure compliance with regulatory requirements, industry standards, and quality assurance more »
advantage. You will enjoy the excitement of working with cutting-edge technology, solving problems, and to customer needs. Your customer-centric approach will not only drive technical solutions but also shape the future development of products, ultimately ensuring an exceptional user experience for more »
