8 Customer Engagement Jobs in West London

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP) as our client integrates a new … areas with CRM is essential. Previous experience designing solutions for large corporations that utilise CRM platforms is essential. Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and Customer Engagement Platform (CEP) is essential. TOGAF or similar architecture framework experience more »

am currently recruiting for a Project Manager to work with a Global Data Centre operator to be responsible for the control and delivery of customer projects of varying size and degrees of complexity. You will be accountable for ensuring that these projects are delivered, to scope, on time and … on time and within budget, with low risk and no surprises. with team leaders to ensure projects are delivered efficiently and accurately to ensure customer satisfaction and value for money. the skills and capabilities of the Datacentre Managed Services (DCMS) team to deliver projects to required and agreed standards. … forecasts, resource planning, RAID logs and reporting, strategy planning for future projects. for customer engagement and satisfaction. Role & Responsibilities for the efficient management of projects undertaken by the DCMS team and customer engagement and satisfaction. timely and thorough proposals, ensuring all required technical input has been more »

Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customer onboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customer onboarding experience, improving activation and for … They never stop learning and celebrate their successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customer onboarding and sign-up completion rates. You will initially sit within the marketing team, but will work … closely with UX, customer success, platform ops and engineering to develop and execute CRM initiatives that drive customer activation and engagement during the exploratory (app store) and onboarding process. Reporting to the Head of Marketing you will have the opportunity to shape the CRM program and make more »

be to manage the companys social media presence across platforms like Facebook, X (formerly Twitter), and Instagram, ensuring an increase in web traffic and customer engagement across multiple pages and websites. You'll also be in charge of boosting posts, executing social media ad campaigns, and providing regular … Team to review. DUTIES Manage Social Media Marketing Campaigns (Ads, boosts, audience expansion) Cultivate Brand and Company Awareness Increase Page Followers, Likes, and Audience Engagement Conduct Research on Current Trends and Audience Preferences Develop and Execute Social Media Strategy Aligned with Business Objectives Establish Clear Objectives and Provide ROI … news) Nurture Brand Ambassadors and Forge Meaningful Relationships Monitor SEO Performance and Web Traffic Metrics (Google Analytics) Collaborate with Cross-Functional Teams (Marketing, Sales, Customer Service) to Ensure Brand Cohesion Expand Follower Base, Promptly Address Inquiries, and Monitor Customer Feedback Supervise Social Media Account Design (e.g., Facebook cover more »

out projects using structured cabling, including fibre and copper. The role As Project Manager you will be responsible for the control and delivery of customer projects of varying size and degrees of complexity. You will be accountable for ensuring that these projects are delivered, to scope, on time and … time and within budget, with low risk and no surprises. Negotiation with team leaders to ensure projects are delivered efficiently and accurately to ensure customer satisfaction and value for money. Leverage the skills and capabilities of the Datacentre Managed Services team to deliver projects to required and agreed standards … within challenging conditions and timescales. Provide control and tracking documentation for all projects to enables accurate financial trading. Attendance at project meetings, e.g. early engagement, clarification calls, kick-offs, etc. Produce project forecasts, resource planning, RAID logs and reporting. Responsibility for customer engagement and satisfaction Strategy planning more »

and sourcing of non-stock SKUs to facilitate a sourcing led service and multiply revenue. Growing stranger B2B products to high runners through continuous engagement with customers and technical conversations. Key Responsibilities Facilitate the addition of 3000-5000+ parts to the ERP and e-commerce website Taking responsibility … ensure timely responses to customers. Setting up a robust service mechanism. Liaising with different teams including, sales, procurement, and quality. Technical sales through continuous customer engagement to facilitate product to product conversions. (alternates from current inventory) Competencies and Key Skills Advanced knowledge of products and chemicals used in more »

experience (in relation to 5G wireless/fixed accesss networking), hands-on solutions engineering experience on POC (Proof-of-Concepts), in-lab experience and customer-facing experience validating customer requests and technical presentations in the area of IP/MPLS and SR Routing. Bonus: subscriber management experience (BNG … office/lab in London if the role requires. The opportunity: Our client is a market leading provider of network solutions, with a global customer-base of some of the worlds leading telecommunication companies. You will work with on next-generation and cloud products and join a customer … clients customers to help deliver solutions to their network challenges and in achieving their business objects with our clients solutions. Responsibilities: You will lead customer engagements as a technical lead, including POC (proof of concept) for products and solutions as well as in-lab and in-field trials. During more »

Lead Full Stack Engineer to join our team and take ownership of managing and developing our e-commerce platform, ensuring a seamless and engaging customer experience. The Lead Full Stack Engineer will play a pivotal role in driving the technical vision and execution of our digital platform, helping to … being responsible for managing a team of developers and collaborating closely with cross-functional teams across the company. Your remit will extend beyond the customer interface, including the automation of internal operations and integration with logistics and ESP platforms to streamline our workflows and enhance our CRM capabilities. Key … Responsibilities: Lead the development and continuous enhancement of our customer-facing website and backend APIs, prioritising scalability, security, and user experience. Manage, mentor, and inspire a team of developers, fostering a culture of technical excellence, innovation, and continuous learning. Co-own and execute the technical roadmap in partnership with more »