21 of 21 Customer Engineer Jobs

As a Customer Engineer, you will be a key player in driving our customers' success by translating their business needs into innovative and effective technical solutions. You will partner with sales teams to understand customer challenges, design and present compelling solutions, and guide customers through the implementation and adoption of our products and services, with a focus … Cloud. This role requires a blend of technical depth, business acumen, and strong communication skills, with a specialization in applying Generative AI technologies to solve complex business problems. A Customer Engineer needs a blend of strong technical skills in cloud-native technologies, including AI/ML, and excellent communication and problem-solving abilities to assist customers with their … workloads. Database Management: Experience with SQL and NoSQL databases, including database solutions for AI/ML applications (e.g.,vector databases). Experience with enterprise architecture frameworks and methodologies. Responsibilities: Customer Engagement: Partner with sales teams to identify and qualify business opportunities and understand key customer technical objections, with a focus on Generative AI opportunities. Develop strategies to overcome More ❯

Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + ProgressionSlough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service and … includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. The team … work cross functionally, and this head office is where new products are researched and developed. Occasionally, you'll be traveling all across the globe to customer sites. This role would suit an Electronics Engineer or similar looking for a customer-facing applications role that grants autonomy, respect as a technical expert and responsibility to resolve issues head More ❯

Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + Progression Slough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service … includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. The team … work cross functionally, and this head office is where new products are researched and developed. Occasionally, you'll be traveling all across the globe to customer sites. This role would suit an Electronics Engineer or similar looking for a customer-facing applications role that grants autonomy, respect as a technical expert and responsibility to resolve issues head More ❯

Technology Group, a forward-thinking tech company where no two days are the same. Enjoy autonomy, variety, and excellent benefits while providing high-quality engineering support to valued customers. Customer Support Field EngineerWorking at customer sites within around 75 miles of Ossett + Head Office Full time, permanent, Monday – Friday (8am-6pm, 37.5 hours per week … per annum + company vehicle Please Note: Applicants must be authorised to work in the UK This role is based across Concorde’s Head Office and various customer locations. The business prides itself on delivering high-quality engineering and IT support services within strict customer SLAs. With a focus on exceptional service, technical expertise, and a proactive work … ethic, we offer a supportive environment, career development opportunities, and a commitment to excellent training. The Role As a Customer Support Field Engineer, you'll play a vital role in delivering on-site support to a diverse customer base. You’ll respond to service calls, diagnose and resolve technical faults, carry out preventative maintenance, and ensure accurate More ❯

Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes … assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and … and remote sessions. Maintain detailed and accurate technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customer service skills. Confident with Windows and Microsoft Office applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or electronic More ❯

Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes … assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and … and remote sessions. Maintain detailed and accurate technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customer service skills. Confident with Windows and Microsoft Office applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or electronic More ❯

Customer Support Engineer Location: Edinburgh, UK(Hybrid: 2-3 days per week on-site) Contract Type: Inside IR35 Day Rate: Market Rate Role Overview We are seeking an experienced Customer Support Engineer to join our team on a contract basis.This role provides the chance to work across multiple domains, build expertise in diverse technologies, and develop … for delivering high-quality support and development across a range of GIS systems and technologies, primarily within the Smallworld Product Suite , with additional exposure to regulatory, third-party and customer-specific customisations. Key Responsibilities Analyse, design, code, implement, and test GIS solutions Maintain documentation of the entire process and provide continuous updates to stakeholders Support project delivery across multiple … domains and contribute to system enhancements Deliver high-quality GIS solutions and customer-specific customisations Work with regulatory and third-party product integrations Essential Skills & Experience 10-12 years of hands-on experience in GIS support and development roles Proficiency in the latest versions of the Smallworld Product Suite (PNI/Electric Office) Strong hands-on experience with Magik More ❯

Kick-start or elevate your IT engineering career with a leading UK Cloud & Managed Services provider, supporting customers across the region as a Field Service Engineer within a high-growth, supportive team. IT Customer Support EngineerOssett, West Yorkshire (On-site with regional travel) Full Time, Permanent Competitive basic salary + company vehicle About the company: Our client is … independent IT cloud and managed services providers, supporting more than 2,500 customers nationwide with cutting-edge technology solutions and award-winning support. About the role: As an IT Customer Support Engineer you’ll respond to service calls across a 75-mile radius of the Ossett head office, providing hardware break-fix support, preventative maintenance and on-site … technical expertise while maintaining exceptional customer communication and working within strict SLA requirements. Key responsibilities: Respond to service calls on client sites Handle hardware break-fix tasks and deployments, meeting required SLAs Troubleshoot, diagnose and resolve complex technical faults with real-time updates Conduct comprehensive preventative maintenance with full activity documentation Maintain an in-depth technical knowledge of company More ❯

We are seeking a skilled and experienced Engineer with expertise in Azure Stack HCI, Windows Server, Hyper-V, and VMWare. The successful candidate needs to have several years of experience with Hyper-Converged Infrastructure, Virtualization, Storage and Networking. Role type: Engineer to advise on architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience … with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. 8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting. Understanding of Microsoft’s Modern IT Architecture and Strategy. Proven track record in … deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Required Skill Set: Windows Server Platforms/ More ❯

part of our journey We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We are seeking a Technical Support Engineer who is fluent in Dutch to join our global Support Engineering team. We hope to find you ready to take on a large variety of tasks related to our … customers locally in EMEA as well as more regionally across North America and APJ. This is a customer-facing role that will include customer interactions via chat, calls, Slack messages, and virtual meetings over video. You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post … sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll-up their sleeves and help us continue to provide excellent customer support to our rapidly growing user base. What you More ❯

with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent communication, you will resolve customer issues in a high-quality manner, measured through customer satisfaction. The Technical Customer Support Engineer acts as the first point of contact for all ServiceMax Customers. … Capture, understand and reproduce the customer issue and take the appropriate actions to root cause and resolve, in a satisfactory manner. Job Responsibilities: Service customers by logging, replicating, troubleshooting and resolving technical support cases Operate effectively, clearly, and succinctly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the ServiceMax. Primarily focus … on resolving customer cases, developing knowledge as a result of case closure. Communicate updates and resolutions, as well as questions and clarification in a written and verbal manner. Advocate/be the voice of the customer withing ServiceMax. Manage the client relationship for ServiceMax and support new business development activities. Engage with customers to reactively and proactively, address More ❯

Lead Databricks Engineer - Single Customer View Location: Bournemouth (Hybrid) Contract: 12-month FTC Salary: £85,000 + Benefits Lead Databricks Engineer: About the Role Join our Single Customer View (SCV) Programme , a strategic initiative within Financial Services aimed at delivering a unified, trusted view of customer data. We're seeking a highly skilled Lead Databricks … Engineer to design and implement scalable data pipelines that form the backbone of our Lakehouse platform, enabling accurate analytics, reporting, and regulatory compliance. You'll work with cutting-edge technologies including Databricks , PySpark , and Azure Data Factory , applying best practices in data engineering and governance to support this critical programme. Lead Databricks Engineer: Key Responsibilities Build and maintain … teams, and engineers to deliver consistent, well-documented datasets. Support deployments and automation via Azure DevOps CI/CD . Gather and refine requirements from business stakeholders. Lead Databricks Engineer: About You Strong PySpark development skills for large-scale data engineering. Proven experience with Databricks pipelines and workflow management. Expertise in Azure Data Factory orchestration. Solid knowledge of Delta More ❯

that will provide low latency, high-speed broadband connectivity to unserved and underserved communities around the world. Come work at Amazon! Key job responsibilities As a Sr. SatelliteTerminal Validation Engineer, you will be responsible for Customer Terminal (CT) integration and validation with hardware, software, and firmware. You will be working in a collaborative environment with a multi-disciplinary … specifications • Design tradeoffs of various CT architectures including RF and performance simulation to support tradeoff decisions • Develop integration & test Software & Firmware for lab verification measurements. • Develop, maintain, and support customer terminal validation hardware and software • Proactive engagement with internal and external development partners on Systems' hardware and software architectures and implementation • Ensure delivered work meets technical, functional, performance, regulatory … resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life As a Sr. Satellite Terminal Validation Engineer on the Kuiper Customer Terminal Team, you will work daily with electrical hardware, RF, antenna, silicon, and product design engineers, as well as software and operations teams in More ❯

Lead Databricks Engineer - Single Customer View Location: Bournemouth (Hybrid) Contract: 12-month FTC Salary: £85,000 + Benefits Lead Databricks Engineer: About the Role Join our Single Customer View (SCV) Programme , a strategic initiative within Financial Services aimed at delivering a unified, trusted view of customer data. We're seeking a highly skilled Lead Databricks … Engineer to design and imple... More ❯

Job Title: Customer Support Engineer Location: Warrington Salary: DOE FULL UK DRIVING LICENCE AND ABILITY TO OBTAIN SECURITY CLEARANCE IS REQUIRED FOR THIS ROLE. Role purpose: This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any other … related IT Devices. This is an excellent opportunity to work in a supportive team with true career growth pathways. Key responsibilities: Proactively manage all calls efficiently and advise the customer of problems and keep them informed and updated of the planned resolution, escalating calls where necessary. Liaise with and provide assistance as requested to 3rd party IT Company's … Ensure Timely and responsive communications both to internal and external stakeholders as required. Skills and experience: Competent in Technical ability in hardware breakfix, software & operating systems to support the customer to their required standards on the hardware, software and systems Able to obtain the required level of security clearance (with no caveats) required to fulfil all operational requirements of More ❯

Python Engineer/Data Scientist (Forward Deployed) - LLM/AI Agent products in Legal Tech. Location: London (Hybrid, 2–3 days onsite) Salary: £80,000–£90,000 + benefits Company: Late-Stage Scaleup in Legal AI Software Our client, a global rapidly expanding Legal AI software company backed by top-tier investors, is transforming how legal teams operate through … intelligent automation and applied AI. They are hiring 2 x customer-facing, hands-on Python Engineer/Data Scientists to join their brand new Forward Deployed team in London. This role sits at the intersection of engineering, data, and client delivery, ideal for someone who thrives in technical problem-solving while working directly with enterprise customers. You should … data pipelines, automation, integrations). • Experience with AI/ML workflows, NLP, or LLM-driven solutions. • Strong communication skills and confidence working directly with both technical and non-technical customer stakeholders. • Ability to own problems end-to-end, from diagnosis to delivery. • Experience in a customer-facing engineering/forward-deployed environment. • Bonus: exposure to legal tech, enterprise More ❯

energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us … make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the More ❯

At Syntegon Telstar UK Ltd. , we represent the Syntegon Telstar range of aseptic and containment technologies and provide expert customer service, engineering, and technical support across the UK, Ireland, and Scandinavia. With decades of experience in isolator technology , our multidisciplinary team delivers world-class after-sales solutions, upgrades, and lifecycle support for the pharmaceutical and life sciences industries. Job … Description As a Controls Software Engineer (Customer Service) , you will play a key role in supporting, upgrading, and commissioning control systems and automation software for Telstar isolator and containment equipment. You’ll work within a flexible, multi-skilled team to design, test, and implement PLC and SCADA/HMI solutions — ensuring compliance with GxP and GAMP standards. This More ❯

Proactive Personnel are recruiting on behalf of our long-standing client in Telford, who are looking for a Customer Support Engineer to join their team. Whats in it for you? Company events Company pension Gym membership On-site parking Private medical insurance Referral programme Salary: £24,500 - £26,000 per year Key duties and responsibilities will include: Handling … and prioritising tickets related to customer faults and achieving resolutions within agreed SLAs Log, categorise & prioritise customer tickets in line with the relevant ticket banding and type Conduct diagnosis of faults and attempt documented fixes appropriate to the fault where escalated to second line support or 3rd party providers End-to-end problem isolation and troubleshooting of service … identify root causes Potential in having to assist on site with any faults and identifying root causes of issues Ideal Candidate: Qualifications/Experience: 1+ years of experience in customer service, telecommunications industry is a plus Strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Familiarity with CRM systems Outlook More ❯

The company We are a rapidly growing startup developing solutions that blend human expertise and AI agents to handle manual customer and marketplace operations tasks. Our unique approach combines the strengths of human expertise (high accuracy and nuanced decision-making) with the advantages of AI automation (speed and cost efficiency). This cutting-edge technology helps businesses solve real … of our journey - and we are very excited about our plans for growth over the coming year and beyond! The role We are now looking for a Machine Learning Engineer to build and deliver innovative AI products to our customers. Your software expertise and machine learning knowledge will help transform our customers' manual processes into AI automated solutions. Your … mission will be to ensure our customers receive the most effective AI solutions for their specific needs. You will apply your technical and analytical skills to understand customer challenges and collaborate with them to leverage our AI in the automation of their work. Initially, you will provide hands-on support for our machine learning models as they come to More ❯

provide secure and compliant banking services that are frictionless and innovative for customers, while enabling efficient operations and informed decision-making for our staff. We achieve this through robust customer identity verification, proactive risk management, and seamless customer support . click apply for full job details More ❯