1 to 25 of 39 Customer Engineer Jobs

effective cloud architectures.Minimum qualifications:Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.10 years of experience in a customer-facing technical role (e.g., Customer Engineer, Solutions Architect, or Developer Advocate) within the cloud computing industry.Experience designing, architecting, and deploying cloud-native … LangChain or LlamaIndex).Active participation in the startup and AI ecosystem, with a track record of public speaking, technical writing, or community contribution.As a Customer Engineer in the UK/IE Startups & Scaleups Growth team, you will lead high-impact technical engagements with rapidly scaling, high-potential startups ...

Team + The RolePendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering … helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.The Team + The RolePendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion.The team brings together work across Customer Success, Technical Account Management ...

solution briefings, proof-of-concept work, and the coordination of additional technical resources.Work with the team to identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers.Test and inspire customers and peers to solve difficult issues with ambitious and novel solutions … Google Cloud.Minimum qualifications:Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.10 years of experience in a customer-facing technical role (e.g., Customer Engineer, Solutions Architect, or Developer Advocate) within the cloud computing industry.Experience in at least one of the following ...

4.0 goals with leading products and services, provided in an open multi-vendor platform. ABOUT THE ROLE As part of the Operations team, this Customer Engineer role will be responsible to provide assistance to our customers. You will diagnose and troubleshoot software problems and help our customers … support for Lantek softwares. Collaboration & Communication Proactively collaborate with team members to resolve technical issues, gather product feedback, and maintain productive internal and external customer relationships. Customisation & Development Research, specify, develop, and maintain small product customisations and associated updates. Define and document solution requirements and customisations in alignment with ...

Senior Software Engineer- Customer SupportAbout M&S Marks & Spencer is transforming how it operates as a digital-first, engineering-led retailer. Our Digital & Tech teams build the services, platforms and experiences used by millions of customers and thousands of colleagues across stores, websites, apps and support functions. … create inclusive teams where people can bring their whole selves to work. About the role We are looking for a backend-focused Senior Software Engineer to design, build and operate the services and experiences that power our Contact Centre. You will work as a strong individual contributor within ...

Customer Quality Assurance Engineer 12 months Pitstone, Hertfordshire Rate: £40-45 per hour inside IR35 The Customer Quality Assurance Engineer is a specialised role created to function as a link between the businesses program and manufacturing functions and the customer, making sure engineering design … production standards meet safety, regulatory (EASA, CAA) and customer requirements focusing on risk mitigation and process compliance. The Engineer is responsible for handling customer non-conformances and acting as a primary quality liaison between the business and customer supporting design assurance oversight in line with Part ...

Staff Software Engineer- Customer SupportAbout M&S Marks & Spencer is transforming how it operates as a digital-first, engineering-led retailer. Our Digital & Tech teams build the services, platforms and experiences used by millions of customers and thousands of colleagues across stores, websites, apps and support functions. … create inclusive teams where people can bring their whole selves to work. About the role We are looking for a backend-focused Staff Software Engineer to provide technical leadership across our Contact Centre. This is a hands-on, high-leverage engineering role: you will solve the most complex technical ...

next generation, dynamic, scalable, and resilient Fulfilment platform for Tesco, to address both manual, and robotic powered automate fulfilment operations, across all the customer order fulfilment locations. This highly optimized and continuously improving fulfilment platform is designed to be used to fulfil all product categories - Grocery/… Fashion, of Customer Orders. This platform, Fulfilment Point System (FPS), enables all the customer order fulfilment centres across different geographies to pick, marshal and dispatch customer orders on one hand and manage the site workflow through a real-time visualisation and intervention tool, on the other hand. ...

SharePoint & Exchange Customer Engineer Role Overview We are seeking a highly experienced Microsoft SharePoint & Exchange Hybrid Engineer with strong enterprise-level expertise across SharePoint Online, SharePoint On-Premises, Exchange Online, and Exchange On-Premises . The candidate will be responsible for enterprise SharePoint architecture, administration, troubleshooting, migration … technical assessments, workshops, training and expert guidance to customers. Support Microsoft 365 and SharePoint modernization initiatives. Act as a senior technical resource for complex customer environments. Exchange Administer and support Microsoft Exchange Server 2016/2019/SE and Exchange Online . Design, implement and maintain Exchange Hybrid environments. ...

Title: Customer Support Engineer Location: Whitney Salary: £30,000 - £33,000 Hours: 8am-4:40pm Mon – Thurs/8am-1pm Fri Role Purpose The Customer Support Engineer provides technical support to customers and assists with service activities throughout the product lifecycle. The role supports customers with … troubleshooting, repairs and technical enquiries while working closely with Engineering, Manufacturing, Test and Service teams to deliver excellent customer service. The successful candidate will develop a strong product understanding and contribute to improving customer satisfaction by providing timely technical assistance and maintaining accurate service records. Key Responsibilities Customer ...

grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.Job SummaryStaff Enterprise Customer Success Engineer (Sr. CSE) – Prisma AIRSJob SummaryAs a Staff Enterprise Customer Success Engineer (CSE) for the Prisma AIRS team, you will redefine … Customer Success by shifting focus from task-driven execution to high-impact, insight-driven strategy. Operating as a principal strategic advisor and lead AI Architect, you will spearhead our most complex, high-value global enterprise accounts where application security, data security, and the AI ecosystem intersect.In this staff ...

candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Lead Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer ...

Develop and orchestrate a structured, end-to-end technical deployment plan across customer and partner teams. Lead upfront architectural validation to ensure integration readiness before execution begins.Dive into complex technical workflows to diagnose, debug, and resolve implementation roadblocks. Act as a technical bridge to core product and support engineering … teams to eliminate systemic friction and accelerate customer delivery.Drive and track the progress of the initial and ongoing ramp of Cloud AI license agreements, guiding enterprise workloads from agreement to active consumption as rapidly and securely as possible.Partner collaboratively with Account an CEs team during the technical evaluation phase ...

Senior Software Engineer - Customer Operations PlatformHybrid in London, UK(1-2 days per week)We’re looking for a Senior software engineeriwoca’s operational tools and processes are a competitive advantage, allowing us to give great customer service, manage risk, and get money into our customers’ hands … quickly as possible.You’ll join our growing Customer Operations Platform team to help improve the systems that power these processes, building tailored flows for our Operations teams, automating processes using AI, using ML models to make smarter decisions, and improving the reliability of our communication services.You’ll work closely ...

Customer Success Engineer/Manchester (hybrid, Northwest based) | Up to £60,000 + benefits | Go-to-market team About the company Fast-growing, investor-backed data and AI consultancy in central Manchester. The business designs, builds and manages enterprise-grade data platforms, productised on Snowflake, plus … cases built on top. The opportunity The company is adding a technical seat to its go-to-market team. Working alongside the customer success manager, you come in once the client's requirements are captured, then scope and build a tangible solution and product demo that shows the client ...

during ramp, delivery, migration or implementation phases.Minimum qualifications:Bachelor's degree or equivalent practical experience.10 years of experience with cloud native architecture in a customer-facing or support role.Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.Experience engaging with, or presenting to, technical stakeholders or executive leaders.Experience … programming languages, debugging, systems design, prototyping, demos, or customer workshops.Preferred qualifications:Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning ...

Customer Quality Assurance Engineer 12 months Pitstone, Hertfordshire Rate: £40-45 per hour inside IR35 The Customer Quality Assurance Engineer is a specialised role created to function as a link between the businesses program and manufacturing functions and the customer, making sure engineering design … production standards meet safety, regulatory (EASA, CAA) and customer requirements focusing on click apply for full job details ...

that hold you back from applying.Apply: https://careers.tesco.com/en_GB/careers/JobDetail/Senior-Software-Java-Engineer-Customer-API/184690 Back to job search results Tesco UK • Welwyn Garden City • Hybrid • Full-Time • Permanent • Working hours 36 • Apply ...

Lead Customer Quality Assurance Engineer 12 months Pitstone, Hertfordshire £50.00 - £55.00 per hour inside IR35 The Lead Customer Quality Assurance Engineer is a specialised role created to function as a link between the customers, to ensure engineering design and production standards meet customer, safety … regulatory (EASA, CAA) standards focusing on risk mitigation and process compliance. The Lead engineer is a senior role responsible for implementation and oversight of the customer support program bridging the gap between 21G production organisation and the consumer overseeing complaints, investigation requests and continuous improvement in accordance with ...

work across teams do great things here at Starling, to continue changing banking for good.RequirementsWe're seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. You should have a strong understanding of delivering robust and scalable code, applying best … service based architectureKubernetes (EKS)TeamCity for CI/CD (lots of teams are releasing code 15-20 times per day!)Terraform and GrafanaThe teamThe Customer Service Engineering group is all about making things better for our customers. We use the latest tech to build solid solutions that let customers ...

specialist technology business is seeking a hands-on Customer Success Engineer to support advanced technical systems used in leading research environments worldwide. This is a varied, customer-facing role involving installation, troubleshooting, training, and global travel, working closely with end users to ensure complex systems are performing … effectively. As Customer Success Engineer Key responsibilities: * Install, commission, and test technical systems on-site and remotely * Provide customer training and ongoing support * Diagnose and resolve hardware/software issues * Manage support cases through to resolution * Work with engineering teams on escalations * Travel internationally to customer ...

Lead Customer Quality Assurance Engineer 12 months Pitstone, Hertfordshire £50.00 - £55.00 per hour inside IR35 The Lead Customer Quality Assurance Engineer is a specialised role created to function as a link between the customers, to ensure engineering design and production standards meet customer, safety ...

next generation, dynamic, scalable, and resilient Fulfilment platform for Tesco, to address both manual, and robotic powered automate fulfilment operations, across all the customer order fulfilment locations. This highly optimized and continuously improving fulfilment platform is designed to be used to fulfil all product categories - Grocery/… Fashion, of Customer Orders. This platform, Fulfilment Point System (FPS), enables all the customer order fulfilment centres across different geographies to pick, marshal and dispatch customer orders on one hand and manage the site workflow through a real-time visualisation and intervention tool, on the other hand. ...

Requirements Location: Hybrid working - Becrypt Head Office/Home Working with Occasional Customer Site VisitsResponsible to: Helpdesk ManagerJob Purpose: Becrypt is seeking a motivated and customer-focused Tier 2 Customer Support Engineer to join our Service Desk team. In this role, you will provide second-line … Service Desk Manager for technical direction and guidance.Principal duties and responsibilities: Accurately log tickets in Becrypt’s ticketing systemEnsure that a high level of customer service and support is provided in line with agreed SLAsProvide assistance and support to colleagues in IT related mattersProvide proactive and preventative maintenance solutions ...

Your roleThe Customer Service Engineer is responsible for carrying out Service Requests of customers and will be responsible for the layer between first level support and second level support that combines technical support, operational delivery, and service management. You will act as the point of contact for customer service requests, working across server, network, cabling, and infrastructure environments while ensuring service delivery meets agreed SLAs.What You'll Do• Provides technical customer service support and carries out operational technical interventions requested by clients which include direct contact with customers (eg Hands & Eyes, Cross/Disconnects ...