1 to 25 of 29 Customer Engineer Jobs

Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + ProgressionSlough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service and … includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. The team … work cross functionally, and this head office is where new products are researched and developed. Occasionally, you'll be traveling all across the globe to customer sites. This role would suit an Electronics Engineer or similar looking for a customer-facing applications role that grants autonomy, respect as a technical expert and responsibility to resolve issues head More ❯

Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + Progression Slough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service … includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. The team … work cross functionally, and this head office is where new products are researched and developed. Occasionally, you'll be traveling all across the globe to customer sites. This role would suit an Electronics Engineer or similar looking for a customer-facing applications role that grants autonomy, respect as a technical expert and responsibility to resolve issues head More ❯

Role Description At Galileo, our mission is to help teams build, ship and scale reliable and trustworthy AI applications. We are seeking a technically adept Customer Success Engineer with hands-on experience building GenAI applications and working with LLMs. The ideal candidate will play a critical role in the post-sales customer journey by providing technical expertise … guiding implementations, and ensuring customers maximize value from our GenAI evaluation and observability platform. This role requires a strong balance of technical consulting and customer success expertise. Main Responsibilities As a Customer Success Engineer at Galileo, you will play a foundational role in designing, building, and scaling our Customer Success organization and playbook. Onboarding & Implementation : Guide … for their unique GenAI evaluation and monitoring requirements. Go-Live Support : Provide hands-on technical assistance as customers transition into production, ensuring seamless deployment of evaluation and observability workflows. Customer Relationship Management : Serve as the primary post-sales technical point of contact, building strong relationships with customer engineering teams and technical champions. Technical Troubleshooting : Diagnose and resolve complex More ❯

Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes … assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and … and remote sessions. Maintain detailed and accurate technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customer service skills. Confident with Windows and Microsoft Office applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or electronic More ❯

Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes … assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and … and remote sessions. Maintain detailed and accurate technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customer service skills. Confident with Windows and Microsoft Office applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or electronic More ❯

Customer Support Engineer Location: Edinburgh, UK(Hybrid: 2-3 days per week on-site) Contract Type: Inside IR35 Day Rate: Market Rate Role Overview We are seeking an experienced Customer Support Engineer to join our team on a contract basis.This role provides the chance to work across multiple domains, build expertise in diverse technologies, and develop … for delivering high-quality support and development across a range of GIS systems and technologies, primarily within the Smallworld Product Suite , with additional exposure to regulatory, third-party and customer-specific customisations. Key Responsibilities Analyse, design, code, implement, and test GIS solutions Maintain documentation of the entire process and provide continuous updates to stakeholders Support project delivery across multiple … domains and contribute to system enhancements Deliver high-quality GIS solutions and customer-specific customisations Work with regulatory and third-party product integrations Essential Skills & Experience 10-12 years of hands-on experience in GIS support and development roles Proficiency in the latest versions of the Smallworld Product Suite (PNI/Electric Office) Strong hands-on experience with Magik More ❯

Kick-start or elevate your IT engineering career with a leading UK Cloud & Managed Services provider, supporting customers across the region as a Field Service Engineer within a high-growth, supportive team. IT Customer Support EngineerOssett, West Yorkshire (On-site with regional travel) Full Time, Permanent Competitive basic salary + company vehicle About the company: Our client is … independent IT cloud and managed services providers, supporting more than 2,500 customers nationwide with cutting-edge technology solutions and award-winning support. About the role: As an IT Customer Support Engineer you’ll respond to service calls across a 75-mile radius of the Ossett head office, providing hardware break-fix support, preventative maintenance and on-site … technical expertise while maintaining exceptional customer communication and working within strict SLA requirements. Key responsibilities: Respond to service calls on client sites Handle hardware break-fix tasks and deployments, meeting required SLAs Troubleshoot, diagnose and resolve complex technical faults with real-time updates Conduct comprehensive preventative maintenance with full activity documentation Maintain an in-depth technical knowledge of company More ❯

We are seeking a skilled and experienced Engineer with expertise in Azure Stack HCI, Windows Server, Hyper-V, and VMWare. The successful candidate needs to have several years of experience with Hyper-Converged Infrastructure, Virtualization, Storage and Networking. Role type: Engineer to advise on architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience … with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. 8+ years’ experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting. Understanding of Microsoft’s Modern IT Architecture and Strategy. Proven track record in … deploying, operating, and optimizing on-premises, Private and Public cloud environments. Windows and Azure certifications - Advanced Microsoft certifications are preferred. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Required Skill Set: Windows Server Platforms/ More ❯

Data Engineer, Customer Decisioning & AI, London, hybrid Salary: up to £45,000, depending on experience Location: London, hybrid, in office Monday to Wednesday Job ref: J13027 We are working with a fast growing tech company helping some of the best known UK brands turn first party customer data into real competitive advantage. This is not “keep the More ❯

Data Engineer, Customer Decisioning & AI, London, hybrid Salary: up to £45,000, depending on experience Location: London, hybrid, in office Monday to Wednesday Job ref: J13027 We are working with a fast growing tech company helping some of the best known UK brands turn first party customer data into real competitive advantage. This is not “keep the More ❯

Customer Success Engineer - Early-Stage Start-Up Opportunity Location: Santa Clara, CA Are you ready to join an exciting early-stage start-up that detects active data breaches and protects businesses? Be part of a team that's revolutionizing data security through AI-driven solutions. Our innovative platform focuses on data access governance and security, ensuring the right … and measurable value. Build strong relationships with key stakeholders to drive engagement, uncover new use cases, and influence long-term retention. Collaborate cross-functionally as the voice of the customer, providing actionable feedback to Sales, Product, and Engineering. Monitor account health, track success metrics, and proactively address risks using the Customer Success tools. Mentor and support peers to … strengthen the overall customer experience function. What We're Looking For A minimum of 3 years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure, and basic administration in at least one of the three major cloud providers (AWS, Azure or GCP).(e.g., cloud networking, data and compute assets, IAM and permissions, etc. More ❯

with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent communication, you will resolve customer issues in a high-quality manner, measured through customer satisfaction. The Technical Customer Support Engineer acts as the first point of contact for all ServiceMax Customers. … Capture, understand and reproduce the customer issue and take the appropriate actions to root cause and resolve, in a satisfactory manner. Job Responsibilities: Service customers by logging, replicating, troubleshooting and resolving technical support cases Operate effectively, clearly, and succinctly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the ServiceMax. Primarily focus … on resolving customer cases, developing knowledge as a result of case closure. Communicate updates and resolutions, as well as questions and clarification in a written and verbal manner. Advocate/be the voice of the customer withing ServiceMax. Manage the client relationship for ServiceMax and support new business development activities. Engage with customers to reactively and proactively, address More ❯

Lead Databricks Engineer - Single Customer View Location: Bournemouth (Hybrid) Contract: 12-month FTC Salary: £85,000 + Benefits Lead Databricks Engineer: About the Role Join our Single Customer View (SCV) Programme , a strategic initiative within Financial Services aimed at delivering a unified, trusted view of customer data. We're seeking a highly skilled Lead Databricks … Engineer to design and implement scalable data pipelines that form the backbone of our Lakehouse platform, enabling accurate analytics, reporting, and regulatory compliance. You'll work with cutting-edge technologies including Databricks , PySpark , and Azure Data Factory , applying best practices in data engineering and governance to support this critical programme. Lead Databricks Engineer: Key Responsibilities Build and maintain … teams, and engineers to deliver consistent, well-documented datasets. Support deployments and automation via Azure DevOps CI/CD . Gather and refine requirements from business stakeholders. Lead Databricks Engineer: About You Strong PySpark development skills for large-scale data engineering. Proven experience with Databricks pipelines and workflow management. Expertise in Azure Data Factory orchestration. Solid knowledge of Delta More ❯

Lead Databricks Engineer - Single Customer View Location: Bournemouth (Hybrid) Contract: 12-month FTC Salary: £85,000 + Benefits Lead Databricks Engineer: About the Role Join our Single Customer View (SCV) Programme , a strategic initiative within Financial Services aimed at delivering a unified, trusted view of customer data. We're seeking a highly skilled Lead Databricks … Engineer to design and imple More ❯

Job Title: Customer Support Engineer Location: Warrington Salary: DOE FULL UK DRIVING LICENCE AND ABILITY TO OBTAIN SECURITY CLEARANCE IS REQUIRED FOR THIS ROLE. Role purpose: This role will be based on a customer site where you will be configuring applications & hardware on new & existing IT related devices including desktops, laptops, servers, mobile phones and any other … related IT Devices. This is an excellent opportunity to work in a supportive team with true career growth pathways. Key responsibilities: Proactively manage all calls efficiently and advise the customer of problems and keep them informed and updated of the planned resolution, escalating calls where necessary. Liaise with and provide assistance as requested to 3rd party IT Company's … Ensure Timely and responsive communications both to internal and external stakeholders as required. Skills and experience: Competent in Technical ability in hardware breakfix, software & operating systems to support the customer to their required standards on the hardware, software and systems Able to obtain the required level of security clearance (with no caveats) required to fulfil all operational requirements of More ❯

At Syntegon Telstar UK Ltd. , we represent the Syntegon Telstar range of aseptic and containment technologies and provide expert customer service, engineering, and technical support across the UK, Ireland, and Scandinavia. With decades of experience in isolator technology , our multidisciplinary team delivers world-class after-sales solutions, upgrades, and lifecycle support for the pharmaceutical and life sciences industries. Job … Description As a Controls Software Engineer (Customer Service) , you will play a key role in supporting, upgrading, and commissioning control systems and automation software for Telstar isolator and containment equipment. You’ll work within a flexible, multi-skilled team to design, test, and implement PLC and SCADA/HMI solutions — ensuring compliance with GxP and GAMP standards. This More ❯

energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us … make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the More ❯

provided to learn technical programs like SQL, Python, Airflow, etc Towards the end of the program, associates will receive helpful feedback to prepare for their next endeavor! As a Customer Data Engineer Associate, you will be a part of a strong energetic and fast-growing global team. You will be an integral part of clients' onboarding data ETL … pipelines and data marts, access versatile data sources, and apply data quality measures Investigate data mismatches and apply solutions Work side by side and support the Data Science and Customer Success teams in order to meet customer business needs. Interact with clients to understand business needs and collaborate on project scopes, planning, and execution. Requirements: Bachelor's degree More ❯

is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Customer Operations (Cust Ops) team at Block supports the handling of customer support and complaints cases across Block's brands (Square, Cash App, Afterpay, Tidal, Proto). We work … science, ML, and product to provide world class support experiences, while ensuring consumer protection, and minimizing and potentially eliminating bad activity on our platform. You will report to a Customer Ops Data Engineering Manager. As a Data Engineer, you will handle everything from data architecture and modeling to data pipeline tooling and dashboarding. Our full-stack Data Engineers … includes: case details, agent performance (effectiveness and efficiency), agent details and staffing data, contact center health metrics across Phone, Messaging, Email, and Social channels, training data, CS financial data, customer info and retention data, resolution data, etc. You Will Operate across wide range of cross-functional teams and work to understand their needs in order to develop, deploy, maintain More ❯

Proactive Personnel are recruiting on behalf of our long-standing client in Telford, who are looking for a Customer Support Engineer to join their team. Whats in it for you? Company events Company pension Gym membership On-site parking Private medical insurance Referral programme Salary: £24,500 - £26,000 per year Key duties and responsibilities will include: Handling … and prioritising tickets related to customer faults and achieving resolutions within agreed SLAs Log, categorise & prioritise customer tickets in line with the relevant ticket banding and type Conduct diagnosis of faults and attempt documented fixes appropriate to the fault where escalated to second line support or 3rd party providers End-to-end problem isolation and troubleshooting of service … identify root causes Potential in having to assist on site with any faults and identifying root causes of issues Ideal Candidate: Qualifications/Experience: 1+ years of experience in customer service, telecommunications industry is a plus Strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Familiarity with CRM systems Outlook More ❯

The company We are a rapidly growing startup developing solutions that blend human expertise and AI agents to handle manual customer and marketplace operations tasks. Our unique approach combines the strengths of human expertise (high accuracy and nuanced decision-making) with the advantages of AI automation (speed and cost efficiency). This cutting-edge technology helps businesses solve real … of our journey - and we are very excited about our plans for growth over the coming year and beyond! The role We are now looking for a Machine Learning Engineer to build and deliver innovative AI products to our customers. Your software expertise and machine learning knowledge will help transform our customers' manual processes into AI automated solutions. Your … mission will be to ensure our customers receive the most effective AI solutions for their specific needs. You will apply your technical and analytical skills to understand customer challenges and collaborate with them to leverage our AI in the automation of their work. Initially, you will provide hands-on support for our machine learning models as they come to More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. You will be working with customers and other team members in addressing their questions …/email about the LNRSG Service The issues can range from a simple password reset to webpage workflow of LNRSG code to troubleshooting network connections to working with the customer on specific rules to improve their risk posture. About the role: As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. You will be working with customers and other team members in addressing their questions …/email about the LNRSG Service The issues can range from a simple password reset to webpage workflow of LNRSG code to troubleshooting network connections to working with the customer on specific rules to improve their risk posture. About the role: As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly More ❯

About the opportunity We're looking for 2 talented Backend Engineers to join our Customer Identity segment - the team behind N26's customer verification products. You'll help build solutions that are frictionless for users, flexible, and highly secure, ensuring we verify our customers' identities with confidence while maintaining the trust of our regulators as we scale click More ❯

find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Job Description We're looking for a Senior Machine Learning Engineer to help redefine how search works in real estate. You'll play a key role in shaping the intelligence behind our search ranking and relevance models, leveraging state-of More ❯