3 Customer Engineer Jobs in Edinburgh

An opportunity has become available for a Customer Facing Mechatronics Engineer to join a growing semiconductor company focussing on battery management systems for the automotive industry, based in Edinburgh. This role is split 50/50 between customer facing/travelling and lab work. As a Customer Facing Mechatronics Engineer you will have a number of responsibilities that include; International travel to customer sites and support with technical customer issues Mechatronics testing Work with IC, Quality, Product and Design teams to aid product development Analyse data and recommend improvements System level testing to … support evaluation processTo be considered for the Customer Facing Mechatronics Engineer vacancy you must have: Have minimum 3 years industry experience Experience in a customer facing role Understanding of electronics and mechanical systems An understanding/experience with RF/Battery Management Systems Experience with an object more »

Are you ready to be a hero in the world of mobile technology? We are seeking a passionate Customer Support Engineer to join our dynamic team in Edinburgh, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity to … thrive and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a Customer Support Engineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise will … play a vital role in safeguarding digital identities and transactions worldwide. What will the Customer Support Engineer do? As a Customer Support Engineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch support and solutions to more »

Customer Support Engineer Edinburgh Hybrid About the Company Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to enhance … allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Provide 1st Line support to customers, solving tickets and meeting SLAs Solve customer issues, working with a range of different users who will need different type of support Escalate issues to the 2nd Line team as required … Educate customers in best practices when using our products and services. About You Prior experience in a similar First Line Support role Excellent Customer Service Skills and Customer Success driven. Excellent working knowledge of web-software and internet technologies Ability to work to service level agreements and prioritise more »