4 Customer Experience Manager Jobs in London

Customer Experience Transformation Manager 6-month contract London (hybrid) £670.42 p/d Umbrella If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply … opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Customer Experience Transformation Manager. Role Responsibilities: We are currently seeking an experienced Customer Experience (CX) professional to join this team to help … transform our Voice of Customer (VOC) capability. HSBC’s Net Promoter System (NPS) is instrumental to achieving our CX ambitions and this role will be key in delivering against this agenda. In this role you will become a crucial part of the global SME for our VOC capability and more »

Job DescriptionDigital Customer Experience Manager – £70K– Hybrid (London) – Consumer IndustryI have partnered with a world-leading Consumer business that has a strong global reach in over 10 markets.This is a brand-new role to the business where you will play a crucial part in transforming the customer experience for all consumers and businesses across the multiple markets. This business has ambitious plans, and you will get the opportunity to part of each execution, with a passionate and humble team.You will be reporting to the Senior Manager of Digital Experience and Communications, and work … Provide analytical insight for new opportunities and understanding of the trends in the market.· Implement new ideas to get customers to use the product.Skills & Experience:· Strong experience in customer experience management and digital journeys.· Excellent communication skills to work across the wider teams (product, UX) and more »

Job DescriptionDigital Experience Manager/Product ManagerLocation: LondonStarting: mid-JuneSalary: ca £61k paHours: Full-timeDuration: 12 monthsType: TemporaryWorkplace: Partial on-siteConsider Relocation: NoJob DescriptionWe're working in partnership with a global tech client to hire an Experience Manager in a Product TeamJob Title: Experience Manager - Product TeamJob Description: We're seeking an experienced Experience Manager to join a global tech client's Product Team on a 12-month contract, with a salary of up to £61k per annum, pro rata (PAYE). In this role, you will play a pivotal part in … shaping impactful and locally relevant customer experiences on a company website, aligning with strategic objectives, and leveraging data-driven insights. Your responsibilities will include contributing to the global product vision, prioritizing local variations for optimized experiences, and collaborating with cross-functional teams to drive product releases and enhancements.About You more »

Our leading Technology client are looking for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant … opportunity to work in a newly created role, for a forward-thinking organisation. The following skills/experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service Design is desirable Excellent communication … skills Salary: Excellent + bonus + package Location: London (good work from home options available) If you are interested in this Customer Experience position and meet the above requirements please apply immediately. more »