2 Customer Experience Manager Jobs

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen more »

Customer Experience Manager - Customer Service Centre Newcastle upon Tyne, hybrid working x 2 days office based and x 3 working from home Permanent, Full Time (37.5 hpw) Salarycirca: £32,000 pa negotiable depending on skills & experience, with brilliant benefits, including a Health Cash Plan! As … ways we interact with our customers sounds cool, right? We want customers who contact our omni-channel call centre to have a truly brilliant customer experience. We want our processes to be seamless, our technology to be top notch and to collaborate with our customers and key stakeholders across … of Home Group. We want an energised, innovative, and skilled change professional to join us to deliver our aspirational plans. Typical day as a Customer Experience Manager Support the customer service centre to deliver a quality service for our customers Work closely with our Management Team more »