Customer Experience Jobs in Bridgwater

1 Customer Experience Jobs in Bridgwater

Service Desk Analyst

Bridgwater / Eastleigh / Ashford, United Kingdom
NHS South Central and West Commissioning Support Unit
the first point of contact on the SCW IT Service Desk so applicants must be confident to talk over the phone and provide friendly customer service. Main duties of the job Communicating with customers via telephone, our Self-Service Portal (SSP), or by using Live Web Chat. You'll … can work both alone and as a member of a wider team. You will need to have excellent communication skills and provide a professional customer experience. Effectively prioritising your workload is paramount to this role. You will be required to possess strong problem-solving skills and be able to … work as one team, working with both our colleagues and our customers to provide a service which ultimately helps to support the patient experience. Customer satisfaction is always our key focus as we offer our support in a structured, helpful, respectful and friendly manner. This helps to ensure that more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
Posted: