13 Customer Experience Jobs in Bristol

has over 280,000 employees as of January 2021. The Role The Senior Strategist leads the creation of digital marketing strategies, campaign plans and customer experience-led transformation. They will identify business goals and objectives, use data and research to develop responses to briefs, create strategic recommendations and … help drive the strategic direction of major accounts in the agency. Digital strategy: Craft digital strategies for complex marketing and customer experience (CX) projects both the overarching strategic direction and specific customer propositions. Develop ideas off the back of these strategies and sell into clients. Campaign planning … distribution of content and the relationship between owned, earned and paid media. Client workshops: Running custom canvas workshops, such as insight gathering and prioritisation; customer journey mapping; value proposition mapping and validation; and formulating and substantiating business cases. Audience insight: Responsible for the design and execution of primary research more »

Accountabilities: Creates and owns the E2E technical solution that underpins the goal of Establishing a sustainable "DevSecOps" practice. Defines solutions that are deliverable, are customer experience led, that meet the business needs, are secure, drive target architecture where possible, are compliant with relevant industry and company policies and … impact and high-risk solutions. Operates in a highly complex and ambiguous environment across the company and wider technical industry and/or specific customer sector. Ensures solutions delivered are complete and have integrity and support the architectural strategy and simplified operating model. Proactively identifies initiatives to drive simplification … target architecture, improved customer experience, improved business agility and lower cost to serve. Actively contributes to architecture roadmaps and long-term planning. Liaises with organisational stakeholders, ensuring business needs are met through assurance of the design. Essential Skills/Experience Mandatory - deep experience of delivering secure more »

are looking for a dedicated, passionate Delivery Executive to join our rapidly growing team within Capgemini Engineering. We are looking for an individual with experience in the Aerospace Domain, a strong desire for career advancement and the ability to put our customers at the center of Delivery. Your Role … The Delivery Executive will oversee all aspects of delivery within their assigned aerospace accounts to ensure a positive customer experience, you will also: Collaborate with their partnered Account Executive(s) to ensure we align Capgemini services to meet customer expectations in a competitive environment and that relevant … new services are visible to the customer in the form of demonstrations, points-of-view, white papers, briefings etc. Actively drive delivery-led selling across assigned Accounts. Meet financial and non-financial targets for assigned accounts, including leading on profitability improvement initiatives. Accountable for delivery of Engagements within their more »

Data Product Owner Salary £60,000 - £85,000 We are excited to be recruiting for a Product Owner responsible for customer data to join the Customer & Marketing Data Office. The successful candidate will be responsible for the delivery of a cloud Master Data Management solution for customers that … underpins digital, operational, marketing, and analytical use cases. This is a great role for a colleague who is passionate about delivering great customer and business outcomes through strong data-led capabilities. Customer data is at the heart of both the transformation programme and long-term business strategies - having … high quality customer data that is mastered centrally enables the delivery of exceptional customer experiences and business outcomes across Aviva. A bit about the job: This role requires a strong data and change practitioner who has a proven track record in delivering a new data product and/ more »

passion for leveraging technology to drive business success, they empower insurance professionals with cutting-edge tools to enhance efficiency, streamline processes, and deliver exceptional customer experiences. As a pivotal member of their product management team, you will play a key role in defining, prioritizing, and delivering CRM features and … functionalities that align with their strategic objectives and exceed customer expectations. Product Owner Responsibilities: Product Vision and Strategy : Collaborate with stakeholders to develop and articulate a clear product vision and strategy for the CRM platform, ensuring alignment with business goals and customer needs. Roadmap Development : Lead the creation … prioritize initiatives and drive product evolution. Requirement Gathering : Work closely with customers, internal teams, and subject matter experts to gather and analyse requirements, translating customer insights into actionable product features and enhancements. Feature Prioritization : Define and prioritize user stories and product backlog items based on value, complexity, and strategic more »

issues of “undelivered” & “delivery disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any … issues arising from issues in Delivery Units or with couriers line with SLA's. Ensure a timely response to any requests from the central CX team where you can support on the ground to find a parcel. Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution … to the CX team to communicate to the end customer. Ensure that all available systems are used to their full potential and all avenues are explored to resolve every parcel enquiry and that all information, scanning in particular, is updated for every stage of the parcel journey. Escalate any abnormal more »

issues of “undelivered” & “delivery disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any … issues arising from issues in Delivery Units or with couriers line with SLA's. Ensure a timely response to any requests from the central CX team where you can support on the ground to find a parcel. Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution … to the CX team to communicate to the end customer. Ensure that all available systems are used to their full potential and all avenues are explored to resolve every parcel enquiry and that all information, scanning in particular, is updated for every stage of the parcel journey. Escalate any abnormal more »

a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown (HL) are now … driven decisions. Through robust, scalable MLOps practices, this role supports HL's vision of becoming a leader in AI-driven solutions, optimising operations, enhancing customer experiences, and unlocking new opportunities for growth and competitive advantage. This is an excellent opportunity for you to be the driver of a new … Deployment Collaborating with Data Science and Engineering Teams to drive innovation and excellence About you Ability to Design and implement MLOps pipelines on AWS Experience with MLOps Frameworks, mainly SageMaker and MLFlow Strong programming experience in production environments (Python) Strong infrastructure knowledge (Terraform) Experience with DevOps tools more »

Wastekit who are one of the leading suppliers of balers and compactors in the UK. The ideal candidate for this role will have previous experience in a field-based sales role, developing a sales strategy to acquire new business across the industry. This is a high volume, fast paced … the life of an Area Sales Manager at phs Wastekit will involve: Hunting for new customers through own lead generation and cold calling Conducting customer appointments Negotiating and closing deals with our diverse customer base Managing existing customer accounts Communicating with internal business colleagues Execute our sales … strategy that result in exceptional customer experience. The ideal candidate for an Area Sales Manager at phs Wastekit will have: A talent and successful track record of securing New Business out in the field. Experience in selling multiple products and services across serval sectors. Tenacity, drive, self-motivation more »

needs and delivering tailored solutions that exceed their expectations. Your ability to negotiate and close sales deals will be paramount, as you navigate through customer objections and find solutions that align with their needs and budget. Beyond simply meeting targets, you will strive to consistently exceed expectations, going above … and beyond to provide exceptional value to their clients. Your genuine excitement and knowledge of their great products will allow you to perfectly match customer needs to what Bunch offer! Responsibilities Follow up on leads and convert them into sales over the phone. Build rapport and maintain relationships with … customers. Showcase your product expertise and address customer inquiries effectively. Negotiate and close sales deals, exceeding targets and delivering exceptional value to customers. Collaborate with the sales team to develop effective strategies and achieve sales objectives. Provide accurate sales forecasts and contribute to sales reports for management review. Work more »

Senior Operations Administrator Location – Bristol City Centre Salary - £28,000-£32,000 (depending on experience and seniority) Working Hours – Monday-Friday, flexible start time (08.00 - 09.00) to (16.30 - 17.30) Who are Foxtek? We’re a Talent Partner based in Bristol with an amazing brand presence out in the Netherlands … our customer base). We help some of the hottest billion-dollar tech companies on the planet to hire talent and pride ourselves on our community focus and providing an exceptional customer experience. This has been recognised in us being awarded the APSCO Award for UK Best Recruitment … High-end company laptop for when you’re on the move Job Requirements What We’re Looking For Essential 💥 At least 1 year of experience in a similar, operations-led role 💥 A-level education or higher 💥 Advanced proficiency in the Microsoft Office suite 💥 Good level of Excel – You’re more »

Location: Home/Field based - Must be flexible with travel across the South of England Salary: £26,000 - £30,000 (Depending on skills and experience) + uncapped bonus potential! Type: Full Time, Permanent Duties: Proactively identify and engage with businesses, to promote our clients offering of Apprenticeship programmes Develop … up to date with industry training standards. At all times demonstrate the ability to handle calls in a professional manner and provide an excellent customer experience. Essential Criteria: Must have experience of working within a business-to-business sales role or telesales, ideally within the work-based learning … industry though this is not essential. Experience of working towards and achieving targets. Excellent communication, administrative and organisational skills. Confident, friendly and professional manner, who is willing to learn. Ability to overcome objections. Please note: KM Recruitment receive a high number of applications for each role advertised and although more »

receive the finest quality treatment. A 30 private bed hospital which houses 3 digital theatres and combines leading-edge clinical facilities with an outstanding customer experience. Job description Job responsibilities Theatre Practitioner/ODP (Bank) Bristol Hospital | Anaesthetics & Recovery (RGN/ODP) | Nursing | Bank | Part Time | Includes weekend work … Up to £30.00 per hour depending on experience As the UK's largest Healthcare Charity, we offer a fantastic home for your career. And we'll give you the freedom to work autonomously, making full use of your expertise. Here's where you bring your drive, passion and high … Practitioner/ODP in Anaesthetic & Recovery at our Bristol Hospital, you'll be registered with the appropriate governing body. You have the qualifications and experience that are relevant to your registration, including NMC or HCPC. Plus, you bring post-registration experience, flexibility and excellent communication skills. You're more »