Customer Experience Jobs in East London

8 Customer Experience Jobs in East London

eCommerce Analyst

South East London, London, United Kingdom
Hybrid / WFH Options
Stepstone UK
channel, Totaljobs on a 12 month FTC. Working in the Ecommerce and Digital department you willbe able to identify opportunities for revenue growth and customer experience improvements and be the key point of contact for eCommerce stakeholders when it comes to understanding funnel performance on the website, A …/B testing and wider customer insights. As well as this, you will be responsible for developing recommendations based on your insights and creating the right testing frameworks, analyse conversion and how customers navigate through the website, identify pain-points, and suggest ideas of what can be tested next … making sure current tracking implementation is correct and up to date Create relevant dashboards to set benchmarks and measure the impact of changes (e.g. customer acquisition, competitor analysis, new vs returning customer behaviour) A/B testing ideation, setup and owning of Optimizely eCommerce experimentation Analysing qualitative data more »
Employment Type: Contract, Work From Home
Rate: + benefits + 29 days AL
Posted:

Adobe Experience Manager - Developer

East London, London, United Kingdom
Hybrid / WFH Options
MECS Communications Ltd
Adobe Experience Manager - Developer AEM, AEM Site, AEM Assets, Java, JavaScript, CX, UX, UI UK wide - Work from Home, Fully remote working @mecscomms is recruiting for a remote based, home working Developer, on Adobe Experience Manager (AEM) cloud application platforms. The role will build innovative AEM solutions & deliver … End technologies such as HTML5, CSS3, JavaScript, & jQuery, I'm keen to hear from you. Position: Software Engineer, Developer, Application Developer, Software Design, Architecture, CX, UI Purpose: Develop cloud applications & systems capability which enables the delivery of personalised marketing experiences, to individual audiences across various multimedia channels. The role will … . Technology: Adobe Experience Manager (AEM) including; AEM Site, AEM Assets, Forms, Guilds, Screens etc. HTML5, CSS3, JavaScript, jQuery, Java/Groovy programming, CX, UX, UI Location: Fully remote! Anywhere UK. Work from home Nature: Permanent, Full Time Hours: Monday - Friday 09.00 -17.30 Salary more »
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Quality Assurance Manager

South East London, London, United Kingdom
Zoom Recruitment
Depot. This role is pivotal for the maintenance of quality systems and the development of new procedures and policies that will result in higher customer and supplier satisfaction. Your expertise in analyzing data and implementing quality assurance processes will be crucial in maintaining the company's reputation for excellence. … you have a strong background in quality management and a passion for delivering exceptional products, we would love to hear from you Qualifications/Experience : Appropriate external professional qualification, completion of internal training. Quality/Auditing background with experience of external customer auditing process - desirable BRC Accreditation … Position: Maintain the ISO 9001 and BRC quality systems. Maintain and develop procedures. Record and resolve customer and supplier complaints with support of CX Manager. Full compliance with UK & Irelands key policies and procedures. Maintain and develop HACCP policy at London Depot. Support other departments with audits, training, etc. more »
Employment Type: Permanent
Salary: £50,000
Posted:

VIP Account Manager - Italy

South East London, London, United Kingdom
Hybrid / WFH Options
Global Interactive Marketing On-Line Ltd
About Us: Global Interactive Marketing Online ( GIMO) is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: As a VIP Account Manager in our VIP management department, you will oversee the growth and retention of our VIP Italian … speaking customer base. Your focus will be on enhancing customer satisfaction and maximizing lifetime value through tailored account management, which includes understanding and addressing individual needs, providing support, fostering loyalty, and managing risk. Duties & Responsibilities: Deliver exceptional service through various channels such as phone, email, and WhatsApp, including more »
Employment Type: Permanent, Work From Home
Posted:

Channel Marketing Manager

Hackney, London, United Kingdom
Hybrid / WFH Options
J & C Associates Ltd
Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Channel Marketing Customer Lifecycle Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially What you'll do: As the Channel Marketing CLM, you will play a … crucial role in driving the success of our channel marketing efforts with client's resellers and distributors in EMEA. Using your expertise in customer insights & journeys, product strategies, data and automation, you will oversee the development and maintenance of automated retention, migration and upsell journeys. This includes full journey … the setup and management of channel campaign operations using a range of tools, and collaboration with agencies. What you need to succeed: With a customer centric approach and your ability to scope out and build customer journeys, creative campaigns, and performance optimization you will ensure that our digital more »
Employment Type: Contract
Rate: GBP Annual
Posted:

Product Security Engineer - Front End

London, Barking
Chase
senior management. Build automation (static and dynamic analysis) and frameworks with software engineers that are able to improve security, whilst also improving developer and customer experience. Provide guidance and education to developers that help prevent the authoring of vulnerabilities. Challenge and assess potential technology risks including information and cyber … business, audit, and operational risk partners. Required qualifications, capabilities and skills: Formal training or certification on web application programming languages concepts and proficient advanced experience Bachelor's degree or the equivalent combination of education and relevant experience Familiarity with web application programming languages (backend and frontend), development practices … security industry (e.g. Burp, OWASP ZAP) Python, Ruby, Go or a similar language that can help you aid in the implementation of automation tooling Experience with IT risk management operating models, three lines-of-defense frameworks, integrated risk management practices, and/or risk intelligence capabilities. Experience operating more »
Employment Type: Permanent
Posted:

Virtual Message Sign Driver Operative

Romford, London, United Kingdom
HB People
Van Fuel Card Full Training Great Company Culture Feel Valued At Work Safe in the workplace Main Activities: Ensure all work within depots and customer sites prioritizes safety for oneself, colleagues, and clients. Maintain high standards of housekeeping and prevent/minimize environmental pollution incidents. Identify and mitigate potential … full inspection, service, and repair of the hire fleet. Complete all relevant paperwork for delivery, collection, and inspection. Identify fair wear and tear and customer damage. Maintain cleanliness and legal compliance of the vehicle through daily checks. Ensure equipment is fit for purpose. Liaise with customers before and after … visits. Work safely, wear appropriate PPE, and keep work areas tidy. Occasionally work away from home and during night shifts. Essential Experience: Ability to work independently and in a team. Full driving licence with no more than 6 points. Desirable : Basic electrical fault finding skills. Experience in a more »
Employment Type: Permanent
Salary: £30,000
Posted:

AV Specialist

South East London, London, United Kingdom
Merlin Entertainments
systems, critical assets, and commercial projects. Your responsibilities will align with the company's business objectives and values, encompassing Planned Preventative Maintenance, ensuring quality customer experiences, continual evaluation of working practices, cultivation of contractor relationships, minimizing downtime, and where feasible repairing show-related hardware. Additionally, you'll play a … audio to various types of media players. In this thrilling role, you will have the chance to contribute to various areas, including the 4D Experience, Digital Signage Displays, Foreign Language Tour Guide on the Silver Bonito (boat), SEA LIFE London Aquarium AV installations, and providing installation assistance to other … London. This is a full-time, permanent position with a Monday to Friday work schedule, requiring flexibility around key deadlines and projects. Qualifications and Experience: Youll be a passionate, creative individual with good working knowledge of sound and lighting installation systems, DMX programming, computer literacy and fault finding on more »
Employment Type: Permanent
Posted:
Customer Experience
East London
Median
£40,000