Customer Experience Jobs in Gloucestershire

9 Customer Experience Jobs in Gloucestershire

Senior Project Manager - Digital Transformation

Wotton-Under-Edge, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Renishaw PLC
Were looking for people with creative, innovative, collaborative, and analytical skills to join our marketing teams to support our digital transformation and create fantastic customer experiences. Were looking for an experienced Project Manager responsible for driving project management excellence and delivering our digital customer experience transformation programme. … Someone to get involved in projects of various sizes, within our Group Marketing department in line with our digital Customer Experience strategy. About the role Oversight of website change and digital improvement projects from scoping to delivery, working closely with various stakeholders across the group, such as product … scoping, systems deployment, training and on-boarding to time, quality, and cost Reporting project progress and performance, whilst communicating expert insights About you Demonstrable experience of managing digital transformation projects, with it being a bonus if thats on an international scale within website and ecommerce improvements A passion for more »
Employment Type: Permanent, Work From Home
Posted:

Microtricity Customer Relationship Manager

Stroud, England, United Kingdom
Hybrid / WFH Options
Ecotricity
Salary: £23,000- £26,932 +15% OTE The Customer Relationship Manager is the day-to-day contact for our strategic customers. Working within the Microtricity department, dedicated to the Feed-in Tariff and other renewable energy schemes, you’ll provide a world class service to your portfolio of customers. … everything in between. What you will do... You’ll offer a service that sets us apart from the rest – it’s about making the customer feel valued! Provide exceptional customer service to Microtricity customers through delivery of all tasks within the customer journey, including meter reads, payment … statements and bespoke contractual tasks Proactively assess and manage customer needs on an ongoing basis Complete reporting and outputs to monitor performance and service levels Provide a dedicated point of support and knowledge Build and maintain relationships with 3rd parties and other suppliers Support with onboarding and establish relationships more »
Posted:

Product Support Engineer - industrial automation

Gloucester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
People Source Consulting
branch offices abroad and will require some limited travel both within and outside the UK. The ability to think logically about problem solving and experience writing software in a high level structured language will be needed and some experience with electrical wiring is desirable. Some prior mechanical knowledge … Work with branch offices in USA, India and China and with ESTUN Automation in China to provide industry leading products and a world-class customer experience Required Qualifications & Experience Training will be given in areas which are new to the applicant. Degree or similar higher qualification in … A background in communications using serial, Ethernet and similar media. Experienced in programming industrial automation/manufacturing machines Having a thorough working knowledge and experience of 3 or more of the following will be beneficial: Implementing and commissioning stand-alone automation computers; e.g. PLC or Motion Controller. Good knowledge more »
Employment Type: Permanent, Work From Home
Posted:

Project Engineer

Gloucestershire, England, United Kingdom
Hybrid / WFH Options
People Source Consulting
branch offices abroad and will require some limited travel both within and outside the UK. The ability to think logically about problem solving and experience writing software in a high level structured language will be needed and some experience with electrical wiring is desirable. Some prior mechanical knowledge … Work with branch offices in USA, India and China and with ESTUN Automation in China to provide industry leading products and a world-class customer experience Required Qualifications & Experience Training will be given in areas which are new to the applicant. Degree or similar higher qualification in … A background in communications using serial, Ethernet and similar media. Experienced in programming industrial automation/manufacturing machines Having a thorough working knowledge and experience of 3 or more of the following will be beneficial: Implementing and commissioning stand-alone automation computers; e.g. PLC or Motion Controller. Good knowledge more »
Posted:

IT Support Engineer

Stroud, Gloucestershire, United Kingdom
Spectrum IT Recruitment
Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all … connectivity products - Following all department procedures whilst ensuring they are regularly reviewed and updated - Training and learning new industry technologies and products Skills and Experience Required: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms … Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office more »
Employment Type: Permanent
Salary: £25000 - £35000/annum 25 Days holiday, Pension
Posted:

Product/Delivery/Project Manager - £60k Mix of Delivery and Implementation within Hardware and Software

Cheltenham, England, United Kingdom
Humand Talent
talented Project Manager/Delivery Manager to join their dynamic team. They are dedicated to creating game-changing solutions that enhance operational efficiency and customer experiences. What will you be doing? 💡 As the project, delivery manager you will be managing third party suppliers to build the hardware and assisting … Agile and Scrum knowledge and certifications but also an understanding of Waterfall or Hardware build knowledge is great too At least 5+ years of experience as a Project Manager or Delivery Manager in an Agile environment or be able to demonstrate their depth of experience and situations Experience … to work effectively with cross-functional teams. Strong analytical and problem-solving abilities. Track record of managing project budgets, schedules, and resources. Retail industry experience is a plus, as is experience in IOT, Telecoms etc Humand Talent Solutions and their clients and associates do not discriminate on any more »
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Partner Business Manager - Desk Based

Gloucester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Onecom
through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »
Employment Type: Part Time, Work From Home
Posted:

Partner Business Manager

Gloucester, Gloucestershire, South West, United Kingdom
Onecom
through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in a similar role within the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner … experience - You can work logically, consistently and accurately - You are enthusiastic, self-motivated and willing to operate flexibly - You can work on several tasks at once and prioritise own workload - You have the ability to develop effective working relationships with a range of Partners and Suppliers - You can work … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »
Employment Type: Permanent
Posted:

Business Development Manager

Cirencester, England, United Kingdom
ISR Recruitment
customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: ability to communicate, present and influence … key stakeholders at all levels of an organization, including executive and C-level experience with CRM software, delivering client-focused solutions and services to customer needs ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please more »
Posted:
Customer Experience
Gloucestershire
10th Percentile
£25,000
25th Percentile
£26,000
Median
£35,500
75th Percentile
£47,500
90th Percentile
£62,500