8 Customer Experience Jobs in Kent

activities, whilst striving to continually drive improvements.With a predominant focus on supporting our winding processes and equipment, we are ideally looking for someone with experience in that field.Our Production Engineers support one another; meaning that there will be times when you would be asked to support other production areas … and sharing of expertise between areas. Liaising with customers, suppliers and other service providers as and when required Our perfect Production Engineer would have: Experience of motor manufacturing and operating/maintaining winding machinery (desirable) Experience of new product introduction and project management is essentia Experience in … CAPEX, specification and purchasing of new equipment Experience in Lean, Six Sigma, 6S, FMEA and designing tooling and fixtures Experience in handling machine and production equipment issues and breakdowns A self-reliant approach with the ability to take the reins.Were looking for someone who is ready to roll more »

two days are the same in this interesting role. Youll be looking after customers and colleagues, supporting a wide range of data centre and customer equipment, resolving queries, installing, and supporting hardware and software as part of a team. Youll be confident on the telephone, and able to prioritise … your work and ask for help when youre out of your depth. Youll have some experience of IT infrastructure and customer service and be confident using office software. This is a busy role, and youll need to be a quick learner, able to build honest, transparent, trusting relationships … Supervisor. Provide advice to customers in relation to the provision of support during the resolution/escalation of incidents. Client escorts. Ensure that every customer experience is a positive one. An awareness of Microsoft Azure and M365, Open Source and Networks full training is provided. Delivering remote hands more »

with various internal teams, including client services, sales, marketing and design, compliance, finance, and product development. Together, our goal is to enhance the overall customer experience, thereby solidifying their continued partnership with us. At the core of our priorities is understanding and advocating for the needs of our … address any issues that may arise, thus mitigating the risk of client attrition. Our unwavering dedication is to consistently set a new standard in customer excellence, thereby fostering lasting sustainability and driving growth within the UK business landscape. Truth, care, and transparency serve as the cornerstone of all our … with clients to assess satisfaction levels, gather feedback, and address any concerns or issues. Collaborate closely with internal teams, including sales, product development, and customer support, to ensure alignment and coordination in delivering value to clients. Act as an advocate for clients within the organisation, representing their interests and more »

BASIC QUALIFICATIONS A degree Relevant experience in using data or anecdotal evidence to influence business decisions Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Advanced proficiency in written and spoken English DESCRIPTION The Amazon Logistics (AMZL) team helps us consistently deliver … and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants. There are … locations. Meanwhile, our on the road people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our more »

to £24,000 per annum DOE Full-time hours - Monday to Friday, 8.30 am - 5pm Temp to Perm Do you have Service Support Coordinator experience? Are you used to operating at a fast pace with great accuracy? Our client is a leading Kent-based maintenance provider which serves their … Desk Coordinators to support the field-based teams from the location at their head office. You would be aiding the delivery of top-class customer experience in terms of national service tasks. The successful candidates will have had at least a year's worth of experience in … technicians on time. Other duties include report writing, data entry and housekeeping on SAP. Person specifications for the role of Service Desk Coordinator Previous experience in a similar role is essential for these vacancies. Demonstrable ability to work within a team, being flexible to move between tasks as workload more »

the office, 2 days WFH) Salary: £65k - £78k + bonus + benefits Do you want to work for a business that puts governance and customer experience at the heart of everything it does? Or perhaps you feel undervalued in your current role and would love to join an … procedures and contribute to the identification, assessment, communication, tracking and reporting of conduct regulatory change matters facing the Bank. You’ll have gained previous experience in a Compliance Manager role within the banking or mortgage arena and will have a very strong working knowledge of relevant regulatory requirements. It … s important that you have experience of leading and contributing to Compliance projects and that you possess excellent stakeholder management skills. Interested? Click apply and send over your CV. Not got an up to date CV? Don’t worry, you can always give me (Mark) a call on more »

the office, 2 days WFH) Salary: £45k - £55k + bonus + benefits Do you want to work for a business that puts governance and customer experience at the heart of everything it does? Or perhaps you feel undervalued in your current role and would love to join an … and successful career for you with the Bank. You’ll be performing thematic and deep dive reviews across the business and across the entire customer journey as part of the annual Compliance Assurance Plan. You’ll use your investigative skills to identify and scope the impact of any Compliance … and Conduct breaches, communicating your findings to a range of audiences. You’ll have gained previous experience in a Compliance Monitoring/Assurance role within the 2nd line Compliance operations of a Financial Services firm, including conducting thematic reviews. You’ll have developed a good understanding of FCA regulatory more »

issues of “undelivered” & “delivery disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any … issues arising from issues in Delivery Units or with couriers line with SLA's. Ensure a timely response to any requests from the central CX team where you can support on the ground to find a parcel. Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution … to the CX team to communicate to the end customer. Ensure that all available systems are used to their full potential and all avenues are explored to resolve every parcel enquiry and that all information, scanning in particular, is updated for every stage of the parcel journey. Escalate any abnormal more »