6 Customer Experience Jobs in Northamptonshire

is growing fast! Despite our dizzying growth, we've remained true to our core values of top quality, excellent value, and second-to-none customer service. We want to offer products and experiences that create lasting memories and to be there for every milestone. ABOUT YOU As Head of … well as an understanding and appreciation for the more creative elements of online retail. Decision making will be based on data and insights, and experience around CRO is a must. You will not only be leading your own small team but working more widely across the business to ensure … results Main Duties and Responsibilities Define the online trading and on-site merchandising strategy to maximise revenue/profitability and deliver best in class customer experience. Accountable for the overall trading performance (revenue and profit) of our website. Oversee our UX and CRO agencies to ensure we’re doing more »

Our client is a leading supplier of retail merchandising systems. They are looking for a Design Development Engineer with 3 to 5 years’ design experience, as well as a Senior Design Development Engineer with 5 to 10 years’ design experience. Design experience must be in mixed material solutions … engineering drawings in CAD and Inventor, to accurately communicate design engineering requirements. • Producing design solutions which are engaging, innovative and functional. • Capable of persuading customer through design process to influence best outcome for both parties. • Direct engagement with customers through the aid of digital devices to enhance the customer experience and speed up the process of communication to get to final design proposal delivered quicker. • Own and manage the entire project/prototype process of the design to gain customer approval, including production in which a prototype can be created. • Working with the internal team of more »

Responsible For: Retail Sales Development, Commercial Sales Development, Retail Marketing, Retail Assets. Retail & Commercial Product Selections. Preferred Candidate Background: Pride yourself on your relentless customer focus and understanding of the ever-changing retail landscape? Looking for a role where you can work cross departmentally, build strong relationships and trust … sales revenues from our 11 Retail Stores across the UK (plus occasional EXPOs and pop ups), implementing our vision of delivering a first-class customer experience. This senior management role will also work closely with the Retail Operations Manager to ensure strategic, operational and commercial objectives are met, and more »

within its operating environment. Partnering with key areas of the business, youll enhance existing tools and systems, deliver exciting new projects, and manage internal customer experience. Examples include data & real-time infrastructure, data capture, data analysis, workflow automation and simulation development. We want to be the best in everything … next generation of software infrastructure that will be the foundation of our success for years to come. Were looking for someone who has proven experience, working in a software team, who has delivered flexible, scalable, and maintainable solutions to complex problems. Its vital that you can work with key … stakeholders, maintaining a strong customer focus. Its an exciting time to join our team to make a tangible impact on our development and race performance. As our Software Engineer, your responsibilities will include: Being a point of contact for new software requirements and internal stakeholder management. Enhancing existing systems more »

Post-Sales Technical Consultant Document Solutions | ECM | SaaS WFH with travel to customer sites throughout the UK & Europe Up to £40,000 + company car scheme + further benefits We are proud to be working with a leading provider of innovative Document Solutions | Enterprise Content Management Solutions | SaaS dedicated … their goals through cutting-edge technology. Their solutions empower organisations to streamline operations, enhance productivity, and maximise efficiency. With a focus on delivering exceptional customer experiences, they are committed to providing unparalleled support and expertise to their clients across the UK & Europe. Post Sales Technical Consultant Position Overview: We … successful implementation and ongoing support of solutions for valued clients. As a Post-Sales Technical Consultant, you will collaborate closely with sales, implementation, and customer success teams to deliver tailored solutions that meet clients' unique needs. Responsibilities of the Post Sales Technical Consultant: Serve as the primary technical point more »

Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To support the branch in operating an effective European outbound operation in response to customer requests and network standards in a cost effective and efficient manner. To maximise profit whilst not compromising quality and service by providing effective solutions … operation and use of various Dachser Tools (including but not limited to Domino, Outbound Planning Tool, Charter Tool) Effective management of loading to meet customer requirements and departmental KPIs Cost accrual and processing of purchase invoices Effective communication with other departments in Northampton and the UK as well as … daily processes and maintain quality standards of the company. Ensure that profit is maximised at all opportunities without compromising quality To efficiently respond to customer requests for charter and groupage services to provide cost effective and efficient solutions Maintain a supplier database ensuring that there are a range of more »