1 to 1 of 1 Customer Experience Jobs in Shrewsbury

appropriate and timely ordering. To be able to organise workload and self-manage prioritisation of individual tasks and duties. Call Handling To ensure positive customer experience of people contacting the service. To address enquires where appropriate make decisions and facilitate outcome. To ensure that a confidential and efficient … visitors, service users, carers, students, members of the public and other agencies with a professional and sensitive approach using a variety of communication and customer service methods at all times maintaining professional boundaries. Receive phone calls, recording messages accurately, liaising with other administrative, call handlers and health professionals i.e. … or can display word processing skills to an equivalent level of competence Desirable NVQ 3 or Level 3 Diploma in a related subject, e.g. Customer Care or Business Administration Experience Essential Previous customer care experience. Desirable Previous NHS Experience Disclosure and Barring Service Check This post more »