Customer Experience Jobs in Warwickshire

8 Customer Experience Jobs in Warwickshire

Performance Engineer

Warwick, England, United Kingdom
Hybrid / WFH Options
CONTECHS
systems and components. Operating from the very early phase of a vehicle programme, working cross functionally throughout design, development, manufacturing, launch and during the customer experience. This role will aim to enhance the customer experience through the design, development, measurement and balance of customer attributes for … to achieve targets in all areas. Ultimately, the role will contribute to the delivery of Quality targets for each vehicle line Skills Required: Previous experience of problem solving tools e.g. Root Cause Analysis, 8 Disciplines of problem solving, Design of Experiments and Failure Modes and Effects Analysis (FMEA) in … Design/Manufacturing Previous experience of Vehicle Launch or Plant Vehicle operations Production Management including experience of delivery of problem resolutions in Manufacturing & Service. Excellent Analytical Skills and enthusiastic, an individual able to deliver results under pressure Experience Required: To be able to be part of a more »
Posted:

Technical Customer Support

Warwick, Warwickshire, West Midlands, United Kingdom
Universal Business Team
Description We are looking for a Technical Customer Support to join our Customer Service Team based in our modern offices between Warwick and Leamington Spa. UBT are a global not-for-profit organisation providing business consultancy services to a client base spread across 19 countries in Europe, North … independent, family owned organisations globally. Due to our continued growth in the UK, we are seeking an experienced Mobile Support Technician to join the customer service team. The team respond to a wide range of calls and emails and this role will focus on solving/managing all mobile … inquiries. Key Duties and Responsibilities... Identify Potential Lead and then convert it by passing to the relevant teams. Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations. Make outbound phone calls to customers where needed for customer more »
Employment Type: Permanent
Salary: £30,000
Posted:

Telematics Service Desk Analyst

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
MSX International Limited
Are you a technically confident individual with customer focused mentality? MSX International has the job for you! MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with … member of the team the TSD Analyst will be an integral component to the TSD department in achieving a best in class service, driving customer loyalty and retention through accurate incident management. In using your technical knowledge, you will investigate telematic concerns by going through a diagnostics process to … ensure customer satisfaction. Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison with Client more »
Employment Type: Permanent, Work From Home
Posted:

Data Engineer

Stratford-Upon-Avon, England, United Kingdom
Impellam Group
Data Engineer – Hybrid (3 days in Office) Stratford-Upon-Avon £56k + 5% bonus & benefits Do you want to grow your expertise and experience and use your skills in a vibrant environment where teamwork, creativity, diversity, inclusivity, and technical excellence are expected and enjoyed? This SaaS company are seeking … implementation, testing, deployment, and ongoing support and maintenance of the data platform. By going above and beyond implementing new features, the company focus on customer experience, building a high-quality, secure, and scalable data platform. You'll apply your skills effectively and continue to develop them, while benefiting … SDK. Helping to shape and design new data products and features within a Data Mesh architecture. Pairing with senior engineers to improve knowledge. Skillset & Experience: This is a technical role focused on the development of the organisation’s SaaS products suited to a proactive, committed engineer. Development is a more »
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Software Engineers (Mid, Senior and Lead levels) - International SaaS Platform – Midlands

Warwickshire, England, United Kingdom
Future Talent Group
ll be involved in the full product engineering process. Our focus goes beyond just implementing new features – we're dedicated to crafting an outstanding customer experience through the development of high-quality, secure, and scalable software. 🛠️💻 Core Technologies: C#/.NET Core Microservices or Event-Driven scalable architecture … Blazor, React, or Typescript Tools: GIT, CI/CD, Octopus, infrastructure as code, and other DevOps magic ✨ Cloud: Azure is our main offering, but experience with AWS/GCP is a strong plus! Containerization: Docker and/or Kubernetes Bonus: Big Data processing (BI systems, Data lakes) Excited to more »
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Program Management Office Coordinator

Warwick, England, United Kingdom
Tata Technologies
based at our site in Warwick. Our Digital Enterprise Solutions (DES) Department leverages extensive manufacturing know-how for enlightened enterprise systems. Our deep industry experience allows us to drastically reduce process time and effectively streamline business flows for any organization. Our world-class consultants enable organizations to realize the … stakeholders (internal & external) to support in scheduling of project meetings Other administration activities as required in order to ensure project & operational excellence Knowledge/Experience Strong experience in a project coordinator or PMO role with senior management Thorough understanding of the principles of IT service delivery and project … of new software tools to manage the delivery Good communicator with ability to provide detailed and concise progress reporting internally and to the customer. Experience in customer facing environment. Good project management skills, especially project planning and reporting Knowledge in project management methodology Knowledge in project management tools more »
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Facilities Manager - NEBOSH

Warwickshire, England, United Kingdom
DataCareers
with our central HSQE and estates team. Maintaining performance standards of local contract staff, ensuring they meet BOS service level agreements. Delivering top-notch customer experiences by working closely with internal and external stakeholders. Supporting capital projects while minimising disruption to staff within your assigned premises. Managing premises-specific … Institute of Workplace and Facilities Management. NEBOSH General Certificate qualification or the pursuit of one. Extensive knowledge of Health & Safety legislation and requirements. Previous experience in facilities management, customer service, and managing hard and soft facilities contracts. Knowledge of health and safety management, including Asbestos, Fire Safety, Legionella … Gas and Electrical installations. A strong customer focus, exceptional communication skills, and attention to detail. ICT proficiency in Microsoft applications, Autocad, and CAFM systems. Budgetary management experience. The ability to influence requirements for best value. If you're ready to make a significant impact in health, safety, and facilities more »
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Senior Maintenance Technician

Rugby, Warwickshire, West Midlands, United Kingdom
Amazon
Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician … candidates to work out of one of the following locations: Rugby, GBR BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan more »
Employment Type: Permanent
Posted:
Customer Experience
Warwickshire
10th Percentile
£26,250
25th Percentile
£27,000
Median
£28,500
75th Percentile
£79,500
90th Percentile
£82,500