9 Customer Experience Jobs in Wiltshire

Our client are a leading supplier of single-use medical and surgical products with a reputation for delivering high quality products and excellence in customer service! Benefits of the Role: Consistent work Permanent role Fantastic working environment Online payslips Day shift hours with no weekend work Internal benefits *Driving … license is desirable for this position due to the location of this position* Your Experience: Ideally, you will have prior experience in a comparable setting, with a clinical background being advantageous. You will have excellent inter-personal and communication skills (including verbal, listening, and written) and be able … will be the first point of call for customers with enquiries, technical concerns, and product complaints, and, you will be responsible for delivering a customer focused approach to resolving such issues. Duties of the Technical Advisor: Provide excellent levels of customer experience, ensuring that information provided is more »

aid your personal development, from supporting the business development and benefit managers to managing internal and external communications. While these roles are largely non-customer facing, your contribution will help deliver value to both our team and our customers. In this position, you will have the opportunity to; Get … of contact for internal stakeholders across your initiatives Take responsibility for aspects of program administration and analyse statistical data on program performance Influence the customer experience to help improve customer satisfaction of the program At the end of your internship, you will have gained valuable skills and … experience, working for a dynamic innovative technology leader. Qualifications: About the internship This is a 13-month fixed-term placement suitable for students currently studying degree in Business, Marketing, Economics or similar subjects who are in their penultimate year of study on a degree with a year in the more »

excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM … to identify bugs, glitches, and potential improvements before product release. Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Minimum Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Ability to interact confidently and effectively with customers … of all technical levels. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Desirable Experience Experience using CRM systems, particularly Salesforce, for case logging and management. Prior experience conducting product training sessions for staff or customers is preferred. Familiarity with more »

Peaple Talent have partnered with a large professional services organisation based in Swindon who are recruiting a Change Lead with experience of working with regulatory change. You will lead strategic change across our client’s organisation, ensuring customer centric end to end thinking across all business areas, from … aptitude towards change, be innovative and flexible with a strong desire to create new and improved processes which are designed around creating an excellent customer experience whilst being highly efficient thus supporting the teams in achieving their targets. The role holder, a change professional who has experience more »

Position: Customer Support Technician Our engineering industry client is seeking an experienced Customer Support Technician. . The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and … ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using … Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Guide customers through the resolution process, ensuring clear communication and understanding. Document all customer interactions, technical issues, and resolutions accurately and comprehensively within the CRM system. Collaborate with other team members to escalate complex issues and ensure timely more »

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as an Automation Engineer (AE). The focus of the AE role is to fault find … IEC 61131-3. We are open to hiring candidates to work out of one of the following locations: Swindon, GBR BASIC QUALIFICATIONS Relevant experience with PLC controlled automation and issue diagnosis in a continuous process or production environment. Experience supporting a wide range of different conveyors and more »

Location: Home/Field based - Must be flexible with travel across the South of England Salary: £26,000 - £30,000 (Depending on skills and experience) + uncapped bonus potential! Type: Full Time, Permanent Duties: Proactively identify and engage with businesses, to promote our clients offering of Apprenticeship programmes Develop … up to date with industry training standards. At all times demonstrate the ability to handle calls in a professional manner and provide an excellent customer experience. Essential Criteria: Must have experience of working within a business-to-business sales role or telesales, ideally within the work-based learning … industry though this is not essential. Experience of working towards and achieving targets. Excellent communication, administrative and organisational skills. Confident, friendly and professional manner, who is willing to learn. Ability to overcome objections. Please note: KM Recruitment receive a high number of applications for each role advertised and although more »

the lookout for a Change Manager with a strong track record in leading strategic change initiatives. The ideal candidate will be responsible for driving customer-centric solutions and ensuring successful implementation across The Openwork Partnership. This role demands a change professional who is innovative, flexible, and has a strong … desire to develop new and improved processes centred around an excellent customer experience. Day to Day of the Role: Engage in strong stakeholder management at all levels. Facilitate and capture key requirements through Epics, User Stories, and ensure alignment with measurable business outcomes. Produce essential project documents such as … reporting, and attend key programme and change boards. Organise and facilitate key project ceremonies such as project team stand-ups. Required Skills & Qualifications: Proven experience in leading and implementing change. Track record of successfully implementing complex projects in a high-tech development environment with multi-functional teams. Experience more »

Do you have a passion for delivering quality customer service? Are you a natural leader that has a talent for inspiring teams? As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external … thats not all! You will also be responsible for continual service improvement and your leadership will guide the team towards success, creating an exceptional customer experience. But first, meet the team With a 35-year contract, making soldiers lives better is at the heart of everything we do at … facilities management is required, with the ability to handle multiple workstreams simultaneously. It is important to have a comprehensive understanding of FM environments and experience in managing a Helpdesk in a multi-service setting. Familiarity with Facilities Helpdesk software is essential. The ideal candidate will have a proven track more »