Customer Experience Jobs in Woking

1 Customer Experience Jobs in Woking

2nd Line Technical Support

Woking, Surrey, South East, United Kingdom
Hybrid / WFH Options
TPN
UK acquirers, resellers, ISOs and retailers. They provide innovative, cost effective and superior quality payment solutions. Payments represent a small fraction of the retail experience and applications are becoming an integral part of this process. By offering a 'single device that can provide multi-application support, payment acceptance and … clients, team, managing 1st, 2nd and 3rd line queries predominantly from resellers but also end users. You will be provided extensive training but previous experience working within IT and Technology support roles will be advantageous. The role will be office based in Woking whilst you undergo training and over … 2nd and 3rd line technical queries from a variety of resellers, ISOs, retailers and customers via email and zoom calls. Prompt follow up of customer technical issues & queries, with excellent ongoing communication Analyse issues through research, testing, knowledge and experience to provide resolutions Support and inform internal sales more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:
Customer Experience
Woking
10th Percentile
£29,000
25th Percentile
£33,500
Median
£38,000
75th Percentile
£55,875
90th Percentile
£73,750