Customer Insight Jobs in the North of England

1 to 10 of 10 Customer Insight Jobs in the North of England

Senior User Researcher

Newcastle Upon Tyne, United Kingdom
Hybrid / WFH Options
NHS Business Services Authority
Government Digital Service (GDS) research training and prior experience of having services assessed at GDS assessments. You will have demonstrable user experience research and insight experience gained within a service organisation. You will have a proven track record of working collaboratively to carry out user experience research projects in … are accountable for: Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported. Planning, designing and conducting interviews, workshops and usability testing sessions to support the … surveys and usability testing, to ensure that user needs are fully understood in the service design. Taking an innovative approach to ensure that all customer groups are represented in the research - testing and using a variety of channels to achieve this. Using hands-on and creative techniques to recruit more »
Employment Type: Permanent
Salary: £43742.00 - £50056.00 a year
Posted:

Senior Customer Insight Analyst

Manchester, North West, United Kingdom
CCA Recruitment Group
Role: Senior Customer Insight Analyst Location: Manchester Full Time, Permanent Hybrid, 2 days per week on site Salary: £45,000-£50,000 CCA are delighted to be partnered with a major UK brand who are looking to recruit a Senior Customer Insight Analyst. This is an … exciting opportunity reporting to the Senior Analytics Manager for a multi-site customer operation. You will be responsible for interrogating data and translating into key insights and forecasts for the business. What you need as Senior Customer Insight Analyst: Ability to deliver timely and accurate forecasts and … datasets and convey data stories to non-technical audiences. Understanding of SQL, Power BI or Advanced Excel skill set is desirable. If this Senior Customer Insight Analyst sounds like the role for you, please click apply for further consideration. CCA Recruitment Group is an employment agency with a more »
Employment Type: Permanent
Salary: £50,000
Posted:

CRM Coordinator

Lytham St. Annes, Lancashire, North West, United Kingdom
Beaverbrooks
a super organised, proactive and self-starting individual to join our team as a CRM Coordinator. This role will support the development of our customer data and communications platform to improve access and use of customer insight and ensuring we are always optimising the technology and tools … in defining and implementing new technology enhancements and tools to support the wider CRM team in delivering their vision for highly personal and seamless customer experiences at Beaverbrooks, to engender long lasting customer relationships and repeat business. The awards weve been given as an employer speak volumes about … a clear timeline, and is delivered to plan, escalating any challenges to CRM Manager You will become a subject matter expert (SME) for our customer data platform, supporting larger scale implementation projects run by the Beaverbrooks technical team (in the process of being built) Youll ensure all documentation relating more »
Employment Type: Permanent
Salary: £28,000
Posted:

Product Manager - Portfolio

Manchester, North West, United Kingdom
AQA
to meet our objectives; setting the product value proposition and ensuring the product's success commercially. You will work with all parts of our Customer and Product directorate and across the wider AQA to achieve this. The driver will come from a variety of sources including customer insight more »
Employment Type: Permanent
Salary: £50,000
Posted:

Field Sales Territory Manager (Newcastle)

Newcastle Upon Tyne, England, United Kingdom
Storey
not limited to: Stay updated on industry trends, market conditions, and competitor activities Gather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies. Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights … knowledge, sales techniques, and professional development. Manage and maintain a CRM base of existing customers Establish and maintain strong relationships with customers to enhance customer loyalty and satisfaction. Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and services Support … Proficiency in using CRM software and other sales-related tools. Technology experience preferred and an interest in Technology is a must. Previous experience in customer service Strong background in lead generation Be creative when faced with challenges and sharing best practice with peers. Confident to proactively work on your more »
Posted:

CRM Specialist

Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
data manipulation and reporting and expertise in Excel to drive strategic decision-making. Responsibilities: Email Marketing: Develop and execute comprehensive CRM strategies to enhance customer relationships and drive revenue growth. Lead the planning, execution, and optimisation of email marketing campaigns, including segmentation, personalization, and A/B testing. Data … campaign performance and drive continuous improvement. Use advanced Excel skills to manipulate data sets and generate comprehensive reports, reporting to stakeholders across the business. Customer insights: Design and execute surveys to gather customer feedback and insights. Analyse survey data and summarise key findings to share with stakeholders across more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Head of Product and Proposition

Liverpool, Merseyside, North West, United Kingdom
Handepay
and banking partners. Develop a progressive and innovative product roadmap, working with IT colleagues, to deliver further revenue growth, underpinned by strong market and customer insights. Lead the go to market plans for these products and propositions. Measure and report against a set target of customer and financial … teams, gaining buy-in for go to market plans Lead innovation and develop new revenue opportunities for the Card Services business, reviewing market/customer insights and working closely with partners to execute effectively The person: Commercially astute with demonstrable capability of owning a P&L Demonstrate tenacity and … new revenue growth opportunities Combines strategic thinking with demonstrable hands on product and propositions experience Good understanding of technology, IT and legal standards Highly customer focused Highly organised with planning/project skills Strong attention to detail Enjoys working at pace and takes the team with them Excellent written more »
Employment Type: Permanent
Salary: £85,000
Posted:

Head of Omnichannel and Customer Experience

Salford, Greater Manchester, North West, United Kingdom
Scope
Head of Omnichannel and Customer Delivery Scopes eCommerce Hub Salford The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth. And turning this into a future significant income stream for the charity. The role Develop and drive … the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights across all channels. Collaborate with the Head of Retail Shops to connect Scopes online and brick and mortar propositions. Use customer insights to inform the buying and merchandising of new goods. To return … significant profit margins for the charity. Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience. Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit. About more »
Employment Type: Permanent
Salary: £70,000
Posted:

Product Manager - Maths

Manchester, North West, United Kingdom
AQA
help to develop and market new (Maths) qualifications and new supporting products which meet teacher and student needs. Working with all parts of our Customer and Product directorate, and more broadly across the organisation, you'll pull together cross-functional teams to deliver product plans which dive commercial success. … Using data and customer insights, you'll uncover and evaluate market opportunities and innovations, liaising with internal and external stakeholders and influencers to capture and develop ideas. You will be supported by the Head of Product for Maths this will be a key role in delivering our strategy for more »
Employment Type: Permanent
Salary: £50,000
Posted:

Product Manager - English

Manchester, North West, United Kingdom
Hybrid / WFH Options
AQA
help to develop and market new (English) qualifications and new supporting products which meet teacher and student needs. Working with all parts of our Customer and Product directorate, and more broadly across the organisation, you'll pull together cross-functional teams to deliver product plans which dive commercial success. … Using data and customer insights, you'll uncover and evaluate market opportunities and innovations, liaising with internal and external stakeholders and influencers to capture and develop ideas. You will be supported by the Head of Product for English this will be a key role in delivering our strategy for more »
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:
Customer Insight
the North of England
10th Percentile
£30,125
25th Percentile
£32,769
Median
£55,000
75th Percentile
£67,500